We Buy Any Car® USA - Columbia, MD Reviews 330

TrustScore 4.5 out of 5

4.7

10015 Old Columbia Road, Unit B215, 21046 Columbia, MD, US


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Rated 5 out of 5 stars

My wife and I met Mat and he was upbeat and very honest, which put us at ease. He pulled no punches, even as he told me about my vehicle. He made it easier for me to accept that I needed to part with... See more

Rated 5 out of 5 stars

I had an appointment with Matthew for noon on 1 Apr 26. I arrived at 1130 and phoned Matthew to inform him of my arrival. Within a few minutes, he met me at my car. Matthew was pleasant, profession... See more

Company replied

Rated 5 out of 5 stars

Rep was respectful and nice from the beginning to the end. He explains issues better and work with you to understand what is going on .

Rated 5 out of 5 stars

RAYMOND ARRIVED ON TIME, WAS VERY RESPECTFUL HELPFUL IN GIVING ME A JUMP SINCE THE CAR SAT THROUGH MOST THE WINTER, HE WAS COURTEOUS, VERY INFORMATIVE AND TOOK THE TIME TO EXPLAIN THE PROCESS AND WHA... See more


Company details

  1. Car Dealer

About We Buy Any Car® USA - Columbia, MD

Written by the company

We Buy Any Car: The Fast, Safe, and Fair Way to Sell Your Car

We Buy Any Car removes the stress of private sales and dealer trade-ins. We’ve spent years refining a process that is transparent, hassle-free, and focused on immediate payment.

How It Works in 3 Steps:


  • Online Valuation: Find out what your vehicle is worth in seconds.
  • Book an Appointment: Pick a date and time that works for you.
  • Get Paid: Choose corporate check, ACH, wire transfer, or instant payment via Zelle.

Why Choose We Buy Any Car?

We aren't a dealership—buying cars is all we do. That means no upselling or "fuzzy trade-in math." Whether you have a car, truck, van, or SUV, our expertise ensures a smooth transaction.

  • Proven Trust: Join almost 500,000 customers who have sold to us.
  • Speed: Most vehicles are purchased in about 1 hour.
  • Convenience: Visit one of our 124 local branches or use our mobile buying service.

Get In. Get Out. Get Paid.® - Schedule your no-obligation appointment today!

We Buy Any Car Reviews

Written by the company

Free Online Valuation
Get an instant free online valuation for your car by visiting our website.
Hassle-Free Experience
Selling your car shouldn't be stressful which is why we make it easy to sell your vehicle without the aggravation and anxiety of trading in or selling privately.
Fast, Secure Payment
We offer fast payment on the spot. In as little as 30 minutes, you’ll have a check in hand that you can cash right away, same day.

We Buy Any Car Guaranteed

Sell Your Car Fast, Safe, Fair in Under 1 Hour

Sell Your Car Fast, Safe, Fair in Under 1 Hour
Selling your car? We Buy Any Car guarantees to buy it fast, safe and fair without the hassle of trading in or selling privately.

Contact info

  • 10015 Old Columbia Road, Unit B215, 21046, Columbia, MD, United States

  • (301) 490-5431

4.7

Excellent

TrustScore 4.5 out of 5

330 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

My experience with We Buy Any Car

I had an appointment with Matthew for noon on 1 Apr 26. I arrived at 1130 and phoned Matthew to inform him of my arrival. Within a few minutes, he met me at my car. Matthew was pleasant, professional , and knowledgeable. He explained the sell/buy process and thoroughly inspected the vehicle. After the inspection, he invited me inside to discuss his findings and made me a fair offer. I accepted and was on my way within an hour. I called an Uber to get back home. Matthew even provided a $25 Uber voucher to put towards the cost of the ride home. I had no idea the transaction would go so smoothly.
I am very pleased to say the least!

March 31, 2026
We Buy Any Car® USA - Columbia, MD logo

Reply from We Buy Any Car® USA - Columbia, MD

Hi Charlotte,

What a great recap of the process from start to finish. We're pleased Matthew kept you informed every step of the way and that the transaction was wrapped up within an hour. Thank you for choosing webuyanycar.com — we'd love to help again whenever you need us.

Warmest regards,

Jeremy, on behalf of webuyanycar.com

Rated 5 out of 5 stars

Spencer Johnson was superb

Spencer Johnson was superb! He treated me with kindness and respect. He explained everything thoroughly and didn't mind answering my questions. He is a true professional with a personality to match!

April 4, 2026
We Buy Any Car® USA - Columbia, MD logo

Reply from We Buy Any Car® USA - Columbia, MD

Hi Lois,

Thank you for the kind words about Spencer. It's great to hear he took the time to answer all your questions and made the experience a positive one.

Jeremy, on behalf of webuyanycar.com

Rated 5 out of 5 stars

RAYMOND ARRIVED ON TIME

RAYMOND ARRIVED ON TIME, WAS VERY RESPECTFUL HELPFUL IN GIVING ME A JUMP SINCE THE CAR SAT THROUGH MOST THE WINTER, HE WAS COURTEOUS, VERY INFORMATIVE AND TOOK THE TIME TO EXPLAIN THE PROCESS AND WHAT WAS NEEDED TO SELL THE CAR TO THE COMPANY. RANDY WAS PROFESSIONAL AND FRIENDLY, RAYMOND IS DEFINITELY A GREAT ASSET TO YOUR COMPANY. GOD BLESS RAYMOND AND HIS FAMILY AND BLESSINGS TO YOU ALL 🙏

March 29, 2026
Rated 5 out of 5 stars

Professional

I had a very professional and organized visit with Brandon. This was a very easy process and I will definitely recommend We Buy Any Car!

November 14, 2025
Rated 3 out of 5 stars

deceitful price email

the price you sent me in the email was nowhere NEAR the price i was given in person, you shouldn't even do that, give people false hope. it's mean and deceiving.

November 6, 2025
We Buy Any Car® USA - Columbia, MD logo

Reply from We Buy Any Car® USA - Columbia, MD

----Update----

Hi Aleksandra,

Our leadership team has tried reaching out to you several times over the past month. Unfortunately, we have been unable to connect with you directly. We have exhausted all options at our disposal and kindly ask that you return our calls and emails or reach out to our customer experience team directly at customerfeedback@webuyanycarusa.com.

Kind Regards,
Kevin, on behalf of webuyanycar.com

--------------


Hi Aleksandra,

Thank you for choosing webuyanycar.com and for taking the time to share your feedback. We’re very sorry to hear that your experience didn’t meet expectations and understand how disappointing it must have felt to receive a lower valuation than anticipated. We take your comments very seriously and have logged a complaint on your behalf. The Area Manager responsible for our team in your area is investigating and will be reaching out directly to discuss your experience and find a way to restore your faith in webuyanycar.com.

When you requested your online valuation on October 24th, our system generated an estimate based on the information you provided, which indicated no issues with the vehicle. During our professional appraisal, however, we identified several mechanical and cosmetic concerns that were not disclosed online. These included suspension noise during the test drive, prior poor repairs to the roof panel, a cracked front bumper, a dented hood, an inoperable rear window, and paint damage to the driver’s side door. Additionally, the vehicle had previously failed a safety inspection according to the Experian AutoCheck report.

We always invite our customers to join us during the appraisal process so they can see what we see and understand how we arrive at our final valuation. While we made a modest adjustment to our online estimate which you accepted, we’re sorry to learn that this was not a price you could feel happy about. Our goal is to be transparent and fair, and we regret that this wasn’t your experience.

If you have any further concerns or would like to discuss your experience in more detail, we invite you to reach out to our Customer Experience Team at customerfeedback@webuyanycarusa.com. If we’ve done something wrong, we will always do our best to make it right.

Warmest regards,

Mike, on behalf of webuyanycar.com

Rated 5 out of 5 stars

This was a very convenient experience

This was a very convenient experience. I was satisfied with the price I was quoted and the process of selling was very easy. Remember to bring your title. After accepting the offer I was able to call my wife and have her come pick me up and by the time she got there I was ready to go.

August 31, 2025

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