I'm not sure of the young man's name who helped me at the Columbia location but I can tell you that he was fast, polite, efficient and got me a fair price on my mustang. I know from experience t... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
"I needed to sell my vehicle through a specific process, and the team at WeBuyAnyCar made it as effortless as possible. Communication was clear, the paperwork and power of attorney requirements were e... See more
My wife and I met Mat and he was upbeat and very honest, which put us at ease. He pulled no punches, even as he told me about my vehicle. He made it easier for me to accept that I needed to part with... See more
Johstin was a pleasure to work with. He was friendly and kind, very personable and we hit it off right away. He worked with me to purchase my car for a number we were both happy with. Everything was s... See more
Company replied
Company details
About We Buy Any Car® USA - Columbia, MD
Written by the company
We Buy Any Car: The Fast, Safe, and Fair Way to Sell Your Car
We Buy Any Car removes the stress of private sales and dealer trade-ins. We’ve spent years refining a process that is transparent, hassle-free, and focused on immediate payment.
How It Works in 3 Steps:
- Online Valuation: Find out what your vehicle is worth in seconds.
- Book an Appointment: Pick a date and time that works for you.
- Get Paid: Choose corporate check, ACH, wire transfer, or instant payment via Zelle.
Why Choose We Buy Any Car?
We aren't a dealership—buying cars is all we do. That means no upselling or "fuzzy trade-in math." Whether you have a car, truck, van, or SUV, our expertise ensures a smooth transaction.
- Proven Trust: Join almost 500,000 customers who have sold to us.
- Speed: Most vehicles are purchased in about 1 hour.
- Convenience: Visit one of our 124 local branches or use our mobile buying service.
Get In. Get Out. Get Paid.® - Schedule your no-obligation appointment today!
We Buy Any Car Reviews
Written by the company
- Free Online Valuation
- Get an instant free online valuation for your car by visiting our website.
- Hassle-Free Experience
- Selling your car shouldn't be stressful which is why we make it easy to sell your vehicle without the aggravation and anxiety of trading in or selling privately.
- Fast, Secure Payment
- We offer fast payment on the spot. In as little as 30 minutes, you’ll have a check in hand that you can cash right away, same day.
We Buy Any Car Guaranteed
Sell Your Car Fast, Safe, Fair in Under 1 Hour
Selling your car? We Buy Any Car guarantees to buy it fast, safe and fair without the hassle of trading in or selling privately.
Contact info
10015 Old Columbia Road, Unit B215, 21046, Columbia, MD, United States
- (301) 490-5431
4.8
Excellent
346 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The agent Louis
April 5, 2025
Highly Recommended!
Pleasant, hassle-free experience with a very personable, professional, & knowledgeable manager.
March 26, 2025
Our representative was friendly and…
Our representative was friendly and knowledgeable. It was my granddaughter first experience of selling a car and he made the process so easy.
March 16, 2025
Happy with the outcome
Lewis was profezdional, friendly, and explained everything well to me. In the end the deal eas very fair and I'm happy with it.
March 8, 2025
Staff
Lou was knowledgeable about what forms we needed and how to manage different aspects of selling the vehicle.
February 26, 2025
Reply from We Buy Any Car® USA - Columbia, MD
Update 3/18/2025 - Thanks for taking time to speak with Area Manager Matt about your customer service experience, Kevin. We're always sorry to fall short of delivering a five-star customer service experience and I hope Matt's actions went some way to giving you a more positive outcome. If there's anything else we can do, please reach out to our team at corporate. You can reach us at customerfeedback@webuyanycarusa.com.
--------------------------------
Hi Kevin and thanks so much for taking time to rate the customer service provided by our team in Columbia, MD. We pride ourselves on giving every customer a five-star experience and we'd love to know where the team fell short so we can make it right.
I've asked your local Area Manager to check into your transaction and reach out to you to find out how we let you down. We value the opportunity to understand where we let you down and make it right.
Thanks for letting us know your experience was not up-to-scratch and for giving us the chance to restore your faith in our team.
Warmest regards,
Jeremy, on behalf of webuyanycar.com
Reps at both locations were excellent
Reps at both locations, Columbia (Lou) who did assessment and Frederick (Kyle) were easy to talk with and did their job professionally. Never heard of you before I got referral from local car dealership as option to sell my used vehicle. Prices were significantly higher than major 'no haggle' national used car buying company that I won't mention their name.
January 29, 2025
You sucked me in at 18895 to come in…
You sucked me in at 18895 to come in and waste my time with a 8k offer.
January 24, 2025
Unprompted review
Reply from We Buy Any Car® USA - Columbia, MD
Update 2/7/2025 - Hi Jo and thanks so much for working with Area Manager Matt to help us resolve your complaint. We're thankful you had the opportunity to verify that our offer was a fair price and that we were able to complete the deal and buy your car. We know these were difficult circumstances and we're sorry we couldn't give you a better price due to the unrepaired accident damage.
If there is anything more we can to do give you a positive customer service outcome, please let us know. You can reach us directly at corporate by emailing customerfeedback@webuyanycarusa.com.
-----------------------------
Hi Jo,
The online estimate was based on disclosures that the Honda was in good condition with no physical or mechanical prblems. What it did not account for was the wreck you were involved in a few days ago. During our inspection, we found the CR-V to have extensive unrepaired damage from the accident. You may want to speak to your insurance company and file a claim in the circumstances.
We will review all of the recorded phone calls to ensure our team made it very clear that the online valuation was an estimate and not an offer, but in any case, there is no way we could pay what you were expecitng for a vehicle with heavy, unrepaired damage.
I have opened a complaint for you and we will be in contact over the next couple of days to discuss the customer service provided by our team in Columbia.
We look forward to reconnceting with you and clearing this up.
Warmest regards,
Jeremy, on behalf of webuyanycar.com
Lou was helpful and courteous
Lou was helpful and courteous. Would recommend others to consider this company for selling their vehicles.
January 14, 2025
Hector was very efficient and provided…
Hector was very efficient and provided excellent service throughout the whole process. I had a great experience and highly recommend!
January 11, 2025
Unprompted review
Amazing
Raymond was so knowledgeable and helped us with every possible thing that popped up!
January 4, 2025
Lou is a solid down to earth kind of…
Lou is a solid down to earth kind of person. I felt very comfortable dealing with him.
December 27, 2024
What a wonderful pleasant experience…
What a wonderful pleasant experience words just cannot say enough. I am so pleased so happy so satisfied. Great excellent
December 17, 2024
The rep was very knowledgeable and…
The rep was very knowledgeable and quick to help. Hector was great to work with.
December 7, 2024
This is the best place to sell a car
This is the best place to sell a car. They give a fair Price, and the process is so easy. Everything is done in one hour and you walk away with a check. Best process I’ve ever had selling a car, and I sell all my cars here.
October 13, 2024
I loved it
I loved it, i got a good price for my car. Honestly a better quote than carmax. I loved it
October 12, 2024
Easy and smooth process
Great experience! Devan was very friendly, respectful, and knows what she’s doing! She made the entire process very smooth and easy for me, it’s been a pleasure working with her! This is the second time I’m working with them, all positive experience! Highly recommend this place!
October 4, 2024
I went to 4 places to get estimates to…
I went to 4 places to get estimates to sell my BMW. Your rep was professional, informed, explained what my car would’ve been worth had it not been in accident (which no one else bothered to explain!) and kind. I couldn’t be happier!
October 4, 2024
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.