We Buy Any Car® USA - Columbia, MD Reviews 

337
TrustScore 4.5 out of 5

4.7

10015 Old Columbia Road, Unit B215, 21046 Columbia, MD, US


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Rated 5 out of 5 stars

We had an excellent experience. JR made it so easy. He was thorough and efficient. Very friendly too. We would definitely recommend webuyanycar!

Rated 4 out of 5 stars

I chose the 4 stars because no one is perfect in life! But, the representative was quick, knowledgeable, and very professional! The entire process was painless! The amount given was not what I was... See more

Rated 5 out of 5 stars

My wife and I met Mat and he was upbeat and very honest, which put us at ease. He pulled no punches, even as he told me about my vehicle. He made it easier for me to accept that I needed to part with... See more

Rated 5 out of 5 stars

I had an appointment with Matthew for noon on 1 Apr 26. I arrived at 1130 and phoned Matthew to inform him of my arrival. Within a few minutes, he met me at my car. Matthew was pleasant, profession... See more

Company replied


Company details

  1. Car Dealer

About We Buy Any Car® USA - Columbia, MD

Written by the company

We Buy Any Car: The Fast, Safe, and Fair Way to Sell Your Car

We Buy Any Car removes the stress of private sales and dealer trade-ins. We’ve spent years refining a process that is transparent, hassle-free, and focused on immediate payment.

How It Works in 3 Steps:


  • Online Valuation: Find out what your vehicle is worth in seconds.
  • Book an Appointment: Pick a date and time that works for you.
  • Get Paid: Choose corporate check, ACH, wire transfer, or instant payment via Zelle.

Why Choose We Buy Any Car?

We aren't a dealership—buying cars is all we do. That means no upselling or "fuzzy trade-in math." Whether you have a car, truck, van, or SUV, our expertise ensures a smooth transaction.

  • Proven Trust: Join almost 500,000 customers who have sold to us.
  • Speed: Most vehicles are purchased in about 1 hour.
  • Convenience: Visit one of our 124 local branches or use our mobile buying service.

Get In. Get Out. Get Paid.® - Schedule your no-obligation appointment today!

We Buy Any Car Reviews

Written by the company

Free Online Valuation
Get an instant free online valuation for your car by visiting our website.
Hassle-Free Experience
Selling your car shouldn't be stressful which is why we make it easy to sell your vehicle without the aggravation and anxiety of trading in or selling privately.
Fast, Secure Payment
We offer fast payment on the spot. In as little as 30 minutes, you’ll have a check in hand that you can cash right away, same day.

We Buy Any Car Guaranteed

Sell Your Car Fast, Safe, Fair in Under 1 Hour

Sell Your Car Fast, Safe, Fair in Under 1 Hour
Selling your car? We Buy Any Car guarantees to buy it fast, safe and fair without the hassle of trading in or selling privately.

Contact info

  • 10015 Old Columbia Road, Unit B215, 21046, Columbia, MD, United States

  • (301) 490-5431

4.7

Excellent

TrustScore 4.5 out of 5

337 reviews

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4.7

All reviews

(337)

7,420 reviews in the last 12 months

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Rated 5 out of 5 stars

This was a very convenient experience

This was a very convenient experience. I was satisfied with the price I was quoted and the process of selling was very easy. Remember to bring your title. After accepting the offer I was able to call my wife and have her come pick me up and by the time she got there I was ready to go.

August 31, 2025
Rated 5 out of 5 stars

Great Experience

It was Great seamless experience, Raymond arriving on time explained what was going to happen step by step. He went around the car taking pictures took for test drive input everything into his computer, came back to us with a comparable quote and next thing we had check in hand.Nice and easy now that is one less thing to worry about. Would use them anytime. Thanks for the no hassle deal.

June 12, 2025
Rated 5 out of 5 stars

Happy with the outcome

Lewis was profezdional, friendly, and explained everything well to me. In the end the deal eas very fair and I'm happy with it.

March 8, 2025
Rated 3 out of 5 stars

Staff

Lou was knowledgeable about what forms we needed and how to manage different aspects of selling the vehicle.

February 26, 2025
We Buy Any Car® USA - Columbia, MD logo

Reply from We Buy Any Car® USA - Columbia, MD

Update 3/18/2025 - Thanks for taking time to speak with Area Manager Matt about your customer service experience, Kevin. We're always sorry to fall short of delivering a five-star customer service experience and I hope Matt's actions went some way to giving you a more positive outcome. If there's anything else we can do, please reach out to our team at corporate. You can reach us at customerfeedback@webuyanycarusa.com.

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Hi Kevin and thanks so much for taking time to rate the customer service provided by our team in Columbia, MD. We pride ourselves on giving every customer a five-star experience and we'd love to know where the team fell short so we can make it right.

I've asked your local Area Manager to check into your transaction and reach out to you to find out how we let you down. We value the opportunity to understand where we let you down and make it right.

Thanks for letting us know your experience was not up-to-scratch and for giving us the chance to restore your faith in our team.

Warmest regards,

Jeremy, on behalf of webuyanycar.com

Rated 4 out of 5 stars

Reps at both locations were excellent

Reps at both locations, Columbia (Lou) who did assessment and Frederick (Kyle) were easy to talk with and did their job professionally. Never heard of you before I got referral from local car dealership as option to sell my used vehicle. Prices were significantly higher than major 'no haggle' national used car buying company that I won't mention their name.

January 29, 2025
Rated 1 out of 5 stars

You sucked me in at 18895 to come in…

You sucked me in at 18895 to come in and waste my time with a 8k offer.

January 24, 2025
Unprompted review
We Buy Any Car® USA - Columbia, MD logo

Reply from We Buy Any Car® USA - Columbia, MD

Update 2/7/2025 - Hi Jo and thanks so much for working with Area Manager Matt to help us resolve your complaint. We're thankful you had the opportunity to verify that our offer was a fair price and that we were able to complete the deal and buy your car. We know these were difficult circumstances and we're sorry we couldn't give you a better price due to the unrepaired accident damage.

If there is anything more we can to do give you a positive customer service outcome, please let us know. You can reach us directly at corporate by emailing customerfeedback@webuyanycarusa.com.

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Hi Jo,

The online estimate was based on disclosures that the Honda was in good condition with no physical or mechanical prblems. What it did not account for was the wreck you were involved in a few days ago. During our inspection, we found the CR-V to have extensive unrepaired damage from the accident. You may want to speak to your insurance company and file a claim in the circumstances.

We will review all of the recorded phone calls to ensure our team made it very clear that the online valuation was an estimate and not an offer, but in any case, there is no way we could pay what you were expecitng for a vehicle with heavy, unrepaired damage.

I have opened a complaint for you and we will be in contact over the next couple of days to discuss the customer service provided by our team in Columbia.

We look forward to reconnceting with you and clearing this up.

Warmest regards,

Jeremy, on behalf of webuyanycar.com

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