We Buy Any Car® USA - Elyria, OH Reviews 

259
TrustScore 5 out of 5

4.8

1131 E Broad St, Unit 3, 44035 Elyria, OH, US


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Rated 4 out of 5 stars

Mylann was very nice & made everything go smoothly! I didn’t get the amount I wanted for my Jeep which was a bummer. It was worth way more than what I sold it for but it is what it is. Be careful when... See more

Rated 5 out of 5 stars

I thought everything went well... They certainly look over the vehicle very well which was not a problem. I had a vehicle that was in great shape and well cared for. The time it took may have been a... See more

Rated 5 out of 5 stars

Mylann Overall was great for us and all turned out well even though there was some paperwork from the court system that didn't quite work despite that everything was OK with the paperwork...that was... See more

Rated 5 out of 5 stars

We were pleased with our experience of selling our car. Mylann made our experience quite easy. He was very helpful in creating all the paperwork needed for the transaction. Mylann is very laidback yet... See more


Company details

  1. Car Dealer

About We Buy Any Car® USA - Elyria, OH

Written by the company

We Buy Any Car: The Fast, Safe, and Fair Way to Sell Your Car

We Buy Any Car removes the stress of private sales and dealer trade-ins. We’ve spent years refining a process that is transparent, hassle-free, and focused on immediate payment.

How It Works in 3 Steps:


  • Online Valuation: Find out what your vehicle is worth in seconds.
  • Book an Appointment: Pick a date and time that works for you.
  • Get Paid: Choose corporate check, ACH, wire transfer, or instant payment via Zelle.

Why Choose We Buy Any Car?

We aren't a dealership—buying cars is all we do. That means no upselling or "fuzzy trade-in math." Whether you have a car, truck, van, or SUV, our expertise ensures a smooth transaction.

  • Proven Trust: Join almost 500,000 customers who have sold to us.
  • Speed: Most vehicles are purchased in about 1 hour.
  • Convenience: Visit one of our 124 local branches or use our mobile buying service.

Get In. Get Out. Get Paid.® - Schedule your no-obligation appointment today!

We Buy Any Car Reviews

Written by the company

Free Online Valuation
Get an instant free online valuation for your car by visiting our website.
Hassle-Free Experience
Selling your car shouldn't be stressful which is why we make it easy to sell your vehicle without the aggravation and anxiety of trading in or selling privately.
Fast, Secure Payment
We offer fast payment on the spot. In as little as 30 minutes, you’ll have a check in hand that you can cash right away, same day.

We Buy Any Car Guaranteed

Sell Your Car Fast, Safe, Fair in Under 1 Hour

Sell Your Car Fast, Safe, Fair in Under 1 Hour
Selling your car? We Buy Any Car guarantees to buy it fast, safe and fair without the hassle of trading in or selling privately.

Contact info

  • 1131 E Broad St, Unit 3, 44035, Elyria, OH, United States

  • (440) 797-1096

4.8

Excellent

TrustScore 5 out of 5

259 reviews

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4.8

All reviews

(259)

7,368 reviews in the last 12 months

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Rated 5 out of 5 stars

Online evaluations seem way higher than what is actually going to be offered onsite.

I am updating my review for the simple fact that the company actually called me and wanted to know why I was dissatisfied and how they could do better. That means a lot.
In our discussion, I found that the online evaluation is for any customer in the US. That means that a vehicle in Florida is getting the same as mine in Ohio. Well, the vehicle in FL is more than likely not going to have rust and the vehicle in OH will more than likely have rust. I recommended asking more questions on their online evaluation. Maybe even asking for some pictures. I believe this is key in when you walk in the door that your online evaluation is somewhat closer to the take home price. He agreed.
So hopefully this happens in the near future.
Again, a personal phone call is a great business model. Most will only respond to emails.

September 4, 2022
Rated 5 out of 5 stars

The sale of my car

I am very pleased with the process and how kind was the sales person.
If I know anyone or even if I get another vehicle to sell. Thank you for kind service.

William Dugan

September 5, 2022
Rated 1 out of 5 stars

Never again.

Wasn’t too bad of an experience, was very picky about thing, and basically tried to insult me with my truck and the price they gave me, And didn’t get much for the vehicle like they originally told me. Got some money for it, but not what they offered. Will never use them again and will never recommend them to anyone. So please steer clear of this place! Use another company like peddle or copart buys vehicles! Will be waiting for a phone call from this place to try and make things right and they will never make it right with me!

August 18, 2022
We Buy Any Car® USA - Elyria, OH logo

Reply from We Buy Any Car® USA - Elyria, OH

Hi Chris,

Thank you for choosing webuyanycar.com to sell your 2008 Ford Escape.

We know you have many choices when selling a used car and we're thankful that you decided to sell to us. Selling privately is the best way to get the maximum amount for your car. Many of our customers try this and not all of them find it works out for them.

We value honesty and integrity and are happy to explain any pricing decision. Like any professional buyer, we never make an offer without appraising a vehicle. That offer is dependent on the vehicle's age, condition, and history and may be adjusted up or down at our discretion.

We have a standardized appraisal process that includes physical and mechanical checks, running the vehicle history on Experian or CARFAX, and checking OBDII diagnostics for any engine or drivetrain issues. We aim to provide a fast, safe, and fair alternative to selling privately or trading in and we're sorry to hear that you were unhappy with the valuation estimate you received.

Condition is critical when it comes to valuing a used vehicle, especially an older, high-mileage vehicle like this. We're not concerned with minor dents and scratches and most of these minor issues carry zero impact when we make you an offer, but like any buyer, we are looking out for problems likely to hurt the resale value. Unfortunately, the biggest issues we found during the appraisal were the illuminated check engine light and the accident history reported on CARFAX.

The price is always based on condition and estimated resale value so that we make an offer that is both fair to the customer and our business. I hope this helps to alleviate any concerns you may have had and can understand our pricing decision. The resale value confirms the price paid was fair given the vehicle's condition.

Every customer deserves a 5-star experience and if we've delivered a 2-star experience then we've failed you and we're sorry. We sincerely appreciate your business and thank you for speaking with Area Manager Lucas about your customer service experience. We hope Lucas was able to reassure you of our best intentions and hope you will be able to consider using webuyanycar.com again in the future.

We remain committed to giving you a five-star customer service experience, and if there's anything more we can do to give you a positive outcome to your car-selling experience, you can reach us at customerfeedback@webuyanycarusa.com.


Warm regards,
Nazel, on behalf of webuyanycar.com

Rated 4 out of 5 stars

Two appointments

In the end, things worked out. The first appointment didn't go well so I made another appointment and spoke with someone else that I had done business with a year earlier.

July 14, 2022
Rated 4 out of 5 stars

2005 Pontiac Grand Prix

I sold a 2005 Pontiac Grand Prix. This car is 17 years old and I believe that I put the correct info online. I received a quote for $1995. When I went to your location, the salesperson said it was worth around $900 because of the frame. This car was never in a major accident. What should a 17 year old frame look like? He asked what I would accept for it. I was pretty disappointed and said $1500. He offered $1300 which I accepted. This was not how I thought it would go and I came home really disappointed.

June 19, 2022
Rated 5 out of 5 stars

Amazing customer service

Very easy and fair. Very helpful and guided me through each step as we went, explaining everything they we doing. Also very friendly and easy to get along with. Couldn't have asked for a better experience. Thanks again Mylann.

June 11, 2022
Rated 5 out of 5 stars

Quick and easy

Quick and easy! This location is fabulous and Mylann Overall was great! Mylann was professional, friendly and a pleasure to work with. I would DEFINITELY go here again!

June 3, 2022
Rated 5 out of 5 stars

Quick and easy

This was quick and easy. Representative, Mylann, was helpful, informative and pleasant to work with on the sale of my vehicle. I have and will recommend WeBuyAnyCar.com to others.

May 16, 2022
Rated 4 out of 5 stars

Fast and easy transaction

Fast and easy transaction. Liked the agent we worked with. Was hoping to get a little more for our vehicle, but they wouldn’t budge on offer.

May 14, 2022

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