We Buy Any Car® USA - University City, NC Reviews 

241
TrustScore 4.5 out of 5

4.7

6932 North Tryon St, University Square, Unit 7, 28213 Charlotte, NC, US


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Rated 5 out of 5 stars

Hew the mgr was very nice and knowledgeable. It is a lengthy process and your price nay differ than your original quote because it is thoroughly checked out but in the end I received a fair offer.

Rated 5 out of 5 stars

Was recommended by a friend, very fast easy process. My rep Alex, was awesome. Took me through the process of selling my vehicle step-by-step. If I did not understand something, he actually stopped &... See more

Rated 5 out of 5 stars

Great, painless experience and the payout for the value of the car was fair. Gave us asking price. Customer service was awesome. T.J. Tyson the branch manager was awesome. If you are looking to s... See more

Rated 5 out of 5 stars

I wanted to take a moment to share my positive experience with We Buy Cars.com. Upon my arrival, I was warmly greeted, and the entire process was smooth and efficient. My representative was not... See more


Company details

  1. Car Dealer

About We Buy Any Car® USA - University City, NC

Written by the company

We Buy Any Car: The Fast, Safe, and Fair Way to Sell Your Car

We Buy Any Car removes the stress of private sales and dealer trade-ins. We’ve spent years refining a process that is transparent, hassle-free, and focused on immediate payment.

How It Works in 3 Steps:


  • Online Valuation: Find out what your vehicle is worth in seconds.
  • Book an Appointment: Pick a date and time that works for you.
  • Get Paid: Choose corporate check, ACH, wire transfer, or instant payment via Zelle.

Why Choose We Buy Any Car?

We aren't a dealership—buying cars is all we do. That means no upselling or "fuzzy trade-in math." Whether you have a car, truck, van, or SUV, our expertise ensures a smooth transaction.

  • Proven Trust: Join almost 500,000 customers who have sold to us.
  • Speed: Most vehicles are purchased in about 1 hour.
  • Convenience: Visit one of our 124 local branches or use our mobile buying service.

Get In. Get Out. Get Paid.® - Schedule your no-obligation appointment today!

We Buy Any Car Reviews

Written by the company

Free Online Valuation
Get an instant free online valuation for your car by visiting our website.
Hassle-Free Experience
Selling your car shouldn't be stressful which is why we make it easy to sell your vehicle without the aggravation and anxiety of trading in or selling privately.
Fast, Secure Payment
We offer fast payment on the spot. In as little as 30 minutes, you’ll have a check in hand that you can cash right away, same day.

We Buy Any Car Guaranteed

Sell Your Car Fast, Safe, Fair in Under 1 Hour

Sell Your Car Fast, Safe, Fair in Under 1 Hour
Selling your car? We Buy Any Car guarantees to buy it fast, safe and fair without the hassle of trading in or selling privately.

Contact info

  • 6932 North Tryon St, University Square, Unit 7, 28213, Charlotte, NC, United States

  • (980) 288-5532

4.7

Excellent

TrustScore 4.5 out of 5

241 reviews

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4.7

All reviews

(241)

7,195 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service

Was in search of somewhere to sell my car and came across webuyanycar.com and read the reviews. After reading them, I felt they was honest and true. So I decided to go with them and that decision was the right one. Mr Dean was so helpful in the whole process. Even when the initial offer was unacceptable, he fought to get more and I so appreciate that. He made the process so easy and stress free. Would definitely recommend.

March 9, 2025
Rated 5 out of 5 stars

Positive Experience with We Buy Cars.com

I wanted to take a moment to share my positive experience with We Buy Cars.com. Upon my arrival, I was warmly greeted, and the entire process was smooth and efficient. My representative was not only helpful and engaging but also incredibly knowledgeable, explaining each step of the process in detail.

The price I was offered was very fair, and I left feeling confident in the decision. Should I need to sell another car in the future, I will certainly choose We Buy Cars.com at the University location in Charlotte, NC.

Thank you for such a great experience!

Best regards

March 9, 2025
Rated 1 out of 5 stars

The rep who bought the car said the…

The rep who bought the car said the pickup would take 3-5 days and I would be notified when the pickup was scheduled. Instead the about 24hrs later the tow truck arrived late a night unannounced with just my wife and children home. This was a problem considering I had not take the license platr off the car yet. Now I have reached out via email and text to absolutely no response. Its been 4 days since initially reaching out. Without that license plate I cannot cancel the insurance. Leading me to pay insurance on a car for I do not own.

January 31, 2025
We Buy Any Car® USA - University City, NC logo

Reply from We Buy Any Car® USA - University City, NC

Update 01/12/24

Hi Justin,

Thank you for connecting 1-on-1 to speak with our leadership team. Our Area Manager, Nicholas, reported they recovered your license plate and ensured it was returned to you.

Our apologies for the small hiccup. We don't want something like that to ruin your overall experience and hopefully Nicholas was able to resolve this matter and ensure a positive outcome.

If there is anything more we can do, please don't hesitate to reach out to Nicholas anytime or email our customer experience team directly at customerfeedback@webuyanycarusa.com.

Kind Regards,
Kevin, on behalf of webuyanycar.com

----------

Hi Justin,

Thanks for letting us know about this. We are happy to assist and apologize for any breakdown in communication.

I have escalated your comments and we will be in contact with you first thing tomorrow to make it right.

Warmest regards,

Jeeemy, on behalf of webuyanycar.com

Rated 5 out of 5 stars

Happy Customer, Great Experience!

Warren Bagwell, the manager at the University City branch in NC. provided excellent service throughout the assessment procedure. From start to finish, Warren was courteous and communicative; providing clear answers to our many questions. He clearly explained the process involved and even went the extra mile to ensure we met our goal. It was a pleasure to have done business with Warren and we would highly recommend him, the branch, and the company he represents to anyone interested in getting a great deal. Thanks again Warren!

January 3, 2025
Rated 5 out of 5 stars

Warren Bagwell was very nice and…

Warren Bagwell was very nice and helpful. He was on time and friendly. I was a little disappointed in the difference between my online offer and the actual final offer for my vehicle. Also, the process was a bit longer than I thought because there seemed to be fewer people to respond to Dean's requests. Overall though, it was easy.

December 22, 2024
Rated 3 out of 5 stars

I felt the scratches were a little much…

I felt the scratches were a little much for lowering my price. I was disappointed when they showed me a different price. I was very emotional that day snd felt they took advantage of it.

December 7, 2024
We Buy Any Car® USA - University City, NC logo

Reply from We Buy Any Car® USA - University City, NC

Update 1/2/2025 - Hi Nami and a Happy new Year from the team at webuyanycar.com. Thank you for taking the time to speak with Area Manager Nicholas and for allowing us to do the right thing to restore your faith in webuyanycar.com. We trust we have fully addressed your concerns and given you a five-star outcome.

If our team has fallen short of your expectations in resolving your complaint, please escalate to our Customer Experience Team at customerfeedback@webuyanycarusa.com and we will be happy to exceed your expectations.

------------------------------

Hi Nami,

Thank you for taking the time to leave feedback about your experience. We’re sorry to learn a change in price soured your overall experience. We take customer service seriously and our leadership team will review your appointment and reach out to you directly to address your concerns.

We pride ourselves on excellent service, we don’t want our customers to feel taken advantage of. That is not our intention and it’s clear from your review we dropped the ball. We’re eager to connect with you so we can better understand your experience and hopefully provide you with the positive outcome you deserve.

No two vehicles are the same, condition plays an important factor in a vehicle’s resale value. Our online valuation tool is great for getting an idea of what your vehicle is worth, but it’s based off the information provided to us by our customers. It is not a firm offer. Like any reputable buyer we need to perform a physical appraisal of the vehicle to confirm its condition. Looking through the file, there was a large indentation to the front bumper that we were unaware of which our Branch Manager had to take into consideration.

I have asked the Area Manager to review the entire inspection and appointment. We’ll be contacting you by phone in the hopes of connecting 1-on-1 and restoring your faith in We Buy Any Car. We know you have many options when selling a vehicle, and we truly appreciate your business. We look forward to working with you to tackle your concerns together. Please be on the lookout for our calls.

Kind Regards,
Kevin, on behalf of webuyanycar.com

Rated 5 out of 5 stars

Car sale made simple!

I recently sold my car and the experience was great. The branch manager, Warren Bagwell, was really helpful. He explained everything very nicely and also did the car inspection in detail. Moreover, the processing time was really short and I got the cheque within an hour.

November 13, 2024
Unprompted review
Rated 5 out of 5 stars

Easy

Dean was straightforward. The process is pretty simple and I would recommend WBAC.

November 17, 2024
Rated 5 out of 5 stars

Very professional and quick!

My experience was great! It was a very quick process. I was grateful Dean was able to help me out through out the process. Definitely recommend if you’re wanting to get rid of your vehicle.

November 5, 2024

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