We Buy Any Car® USA - University City, NC Reviews 

241
TrustScore 4.5 out of 5

4.7

6932 North Tryon St, University Square, Unit 7, 28213 Charlotte, NC, US


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Rated 5 out of 5 stars

Hew the mgr was very nice and knowledgeable. It is a lengthy process and your price nay differ than your original quote because it is thoroughly checked out but in the end I received a fair offer.

Rated 5 out of 5 stars

Was recommended by a friend, very fast easy process. My rep Alex, was awesome. Took me through the process of selling my vehicle step-by-step. If I did not understand something, he actually stopped &... See more

Rated 5 out of 5 stars

Great, painless experience and the payout for the value of the car was fair. Gave us asking price. Customer service was awesome. T.J. Tyson the branch manager was awesome. If you are looking to s... See more

Rated 5 out of 5 stars

I wanted to take a moment to share my positive experience with We Buy Cars.com. Upon my arrival, I was warmly greeted, and the entire process was smooth and efficient. My representative was not... See more


Company details

  1. Car Dealer

About We Buy Any Car® USA - University City, NC

Written by the company

We Buy Any Car: The Fast, Safe, and Fair Way to Sell Your Car

We Buy Any Car removes the stress of private sales and dealer trade-ins. We’ve spent years refining a process that is transparent, hassle-free, and focused on immediate payment.

How It Works in 3 Steps:


  • Online Valuation: Find out what your vehicle is worth in seconds.
  • Book an Appointment: Pick a date and time that works for you.
  • Get Paid: Choose corporate check, ACH, wire transfer, or instant payment via Zelle.

Why Choose We Buy Any Car?

We aren't a dealership—buying cars is all we do. That means no upselling or "fuzzy trade-in math." Whether you have a car, truck, van, or SUV, our expertise ensures a smooth transaction.

  • Proven Trust: Join almost 500,000 customers who have sold to us.
  • Speed: Most vehicles are purchased in about 1 hour.
  • Convenience: Visit one of our 124 local branches or use our mobile buying service.

Get In. Get Out. Get Paid.® - Schedule your no-obligation appointment today!

We Buy Any Car Reviews

Written by the company

Free Online Valuation
Get an instant free online valuation for your car by visiting our website.
Hassle-Free Experience
Selling your car shouldn't be stressful which is why we make it easy to sell your vehicle without the aggravation and anxiety of trading in or selling privately.
Fast, Secure Payment
We offer fast payment on the spot. In as little as 30 minutes, you’ll have a check in hand that you can cash right away, same day.

We Buy Any Car Guaranteed

Sell Your Car Fast, Safe, Fair in Under 1 Hour

Sell Your Car Fast, Safe, Fair in Under 1 Hour
Selling your car? We Buy Any Car guarantees to buy it fast, safe and fair without the hassle of trading in or selling privately.

Contact info

  • 6932 North Tryon St, University Square, Unit 7, 28213, Charlotte, NC, United States

  • (980) 288-5532

4.7

Excellent

TrustScore 4.5 out of 5

241 reviews

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4.7

All reviews

(241)

7,231 reviews in the last 12 months

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Rated 4 out of 5 stars

A special shoutout to Dean

A special shoutout to Dean! He was very cordial and welcoming. I give 4 stars because of the usual initial lowballing. But we ended up settling for a fair evaluation of my car. I would do business again and highly recommend.

September 29, 2024
Rated 5 out of 5 stars

Thanks Dean!

It was a pleasure working with Dean concerning the sale of my vehicle. He was very professional and offered to establish a tow truck up. Thanks Dean!

October 22, 2024
Unprompted review
Rated 5 out of 5 stars

Transparent

The process was very transparent. When they quoted me a price, they went through it line by line to show what improvements need to be made the car and how they arrived to the sales number.

October 11, 2024
Rated 1 out of 5 stars

These people lie so bad and basically…

These people lie so bad and basically steal peoples cars. They leave out that if your car has a salvage title they will give u bare minimum for it, you can sell pieces off your car and get more than they waste all your time for.

October 5, 2024
We Buy Any Car® USA - University City, NC logo

Reply from We Buy Any Car® USA - University City, NC

Hi Shay,

Thanks for taking the time to leave feedback about the service you received. Thank you for taking time to connect with our leadership to help address your concerns.

It is true that a salvage title will greatly impact the resale value of a vehicle. This is common across the auto industry with any reputable buyer looking to purchase your 2014 Nissan Altima. We hate to be the bearer of bad news, and certainly we should have been up front about the negative impact a salvage title can have if we were alerted to this detail prior to the start of your appointment.

We record all calls for quality and training purposes, and we’d be happy to review the recordings to ensure we were completely transparent and set proper expectations prior to you arriving for your appointment. If we dropped the ball, we want to know about that and make it right.

I see from our vehicle reconditioning report that the Nissan had a variety of damage in addition to the salvage title. Condition plays an important role in a vehicle’s resale value and the Altima’s check engine light was illuminated, there were multiple diagnostic P codes, and the transmission had issues too. Unfortunately, with all these mounting reconditioning items, this vehicle was nearing end of life.

We look to purchase vehicles that have resale value, we typically pay out thousands of dollars during our appointments. We’re not in the business of picking cars apart and selling off parts and pieces for scrap. We’ll be the first to admit that an end of life vehicle can fetch a couple hundred dollars more if sold directly to a vehicle recycling center.

We’re not out to steal cars, and we’re sorry if we gave you that impression. Unlike used car dealers, we invite you to join us as we appraise your vehicle so you can watch us, see what we see, and ask any questions you may have. We want all our customers knowledgeable as to why we arrived at the valuation we did.

We’re sorry we couldn’t meet your expectations on price, we understand that soured your overall experience, but hopefully we provided great service in a pressure-free, transparent setting. Your business is important to us and we want to ensure you have a positive outcome. We are thankful for the opportunity to speak with you directly about these issues. If there is anything else we can do to ensure a five star customer experience please reach us at customerfeedback@webuyanycarusa.com

Kind Regards,
Mike, on behalf of webuyanycar.com

Rated 5 out of 5 stars

Great experience at University City location.

Great experience! I put my Xterra info into the on-line portal and received a very good price right away. Tre, the manager called me once I scheduled an appointment and went through everything to expect once I got there. He told me Dean would be helping me. Dean was amazing! He did a very thorough inspection, took a lot of photos and uploaded everything. The price that came back was much lower. But he didn't stop there! He asked what price I wanted and after some serious negotiating, where he pointed out my trim was different from what headquarters was saying (I showed him the sticker inside the door frame) and I got the price I wanted. Go Dean!!!

July 13, 2024

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