We Buy Any Car® USA - West Chester, PA Reviews 

The process was simple, easy and fair. The local rep explained the process and within an hour i walked out with a check.

The whole process was fast and easy. Chase was very helpful and I would refer anyone I know to we buy any car.

Greeted on time for my appointment.
Representative professional and easy to speak with.
Treated me with respect.
Offered me a lower price than expected but was fair in listening to my rationale and renegotiating a new price.
Explained paperwork clearly.
Wrote me a check.

I highly recommend We Buy Any Car. Chase was professional and courteous. I had an amazing experience. I was completely impressed with Chase. He took the time to explain the process and the steps involved, he answered all my questions. I was completely impressed with We Buy Any Car and I recommend them to anyone who is looking to sell a car.

They did a good job and gave us a fair price for our car.

As advertised it was a simple transaction. The branch manager was cordial and I got what I came for.. the $$$$$$..

That it was fast and thorough

I went to Pa to sell my car, but because the title was in me and my wife’s name. Pa would not allow selling without both parties being present. I was sent to Delaware and was able to complete the sale.

After receiving three trade in quotes at various dealerships, I explored the option of selling my car with WBAC. Chase was professional, knowledgeable and transparent about their process - it was fast and straightforward. Following inspection, I was able to negotiate and they matched my highest trade in price. While the office is basic, I was impressed with the customer service and kind communication. Would recommend!

The staff were professional and friendly. They deserve 5 stars. I was disappointed in the difference between the price offered online and the price actually paid. It was $2100 less. I assumed the price online took into consideration the Carfax (forget the name of the one you use) report which indicated there were two accidents and the airbag deployed. However, I was told that this was cause of the huge difference in the offers. Because I didn't have the energy to shop the car around I accepted the offer. But I believe that when the online price is offered there should be a disclosure that the offer does not reflect the Carfax report.

professional and friendly. He communicated extremely well and explained why we got the price we got in great detail.

PLEASE READ
DO NOT SELL YOUR CAR TO THEM until after you read.
This doesn't apply to all employees but you are having you car cheched out for mechanical issues by people that have no idea what so ever what they are checking for. Reading past codes that are archived in you cars computer and then tells you about it and has no idea what it is. If you go to We Buy Any Car ask the person looking over you car what there experience/ qualifications are in Auto Maintenance. You sell to a dealership they have certified technicians look at it. If they took $100/200 off of every customer times that by 100,000 plus people. A few dollars on a car some people don't know or care but alot of cars that is stealing. A highly reputable company with 4.8 star rating that doesn't hire the right staff to do the right job and cheap tools because they don't want to spend the money on better ones because they have too many employees.
If you buy a car are you going to have your dentist look it over no your will have a certified auto technician look at it. Archive codes are something that was fix and you can pull it up in a scanner up to a certain amount of miles. It does not mean there is something wrong with car.
So i took a 2006 ford exploer, 125.380 miles on it, small crack in front bumber, airbag sensor wire had corrosion on it, small dent on hatch, and quarter panels vinyl wrapped because paint faded and cheaper to wrap then paint. Truck was black and wrapped in a gloss black matching rest of truck. Truck runs and drives great. So we buy any car. online evaluation was like $1200 low to begin KBB value from $5800 to $3100 depending on condition. So I book appointment and go up knowing the are going to knock off a few dollars. Staff was very friendly i do have to say. Had all the right cheap tools, kind of knew how to read the OBD2 code reader but reading and knowing what you are reading are 2 different things. I am a certified auto technician also PA state and emissions certified. I used my top of the line scanner to check codes before I got there. I knew I had 7 codes that had to do with putting LED lights in it and not putting the chancellors in. Not a big deal take out led light put back in regular light. So the sales rep. Or whatever they are called tells me I erased the codes 106miles ago I have 2 front Wheel Speed Sensors codes and a cylinder 1 misfire. No lights on in truck or running rough or like crap, just airbag light. I told him I changed the ABS sensors a few months ago and also the gas cap, and then did a systems check on ABS system and sensors and all good He says no the Wheel Speed Sensors are bad not the ABS sensors. I kindly and respectfully tried to explain to him THEY ARE THE SAME THING. He kept telling me they weren't then there computer offered me $100. Scrap yard down the street offered me $1050. He stated he couldn't come close to that. They make commission or bonuses of of the less they spend on a car, so it's there job to try and knock you down. I am not mad about the offer, i am PISSED because you have people that have no qualifications or experience whatsoever appraising your vehicle doing mechanical checks and offering you money on it but yet they don't even know where the hood release is and they probably never even heard him in OBD2 before they started there. KBB.com instant cash offer offered $2386. I then took to a highly reputable dealership and truck was checked out my a ASE certified technician and I was offered $1852 they took off for airbag sensor and crack in bumper. They saw the archive ABS sensors oh sorry Wheel Speed Sensors and just asked if I replaced with ford or aftermarket. I said Motorcraft and had a check in hand. No misfire no anything else. I am not saying it's a bad company or employees are worthless. I am saying make sure the person know what they are doing and not just looks like they know what they're doing and saying. You get into an accident and a certified appraiser comes out to appraise the car you go to sell the dealership Certified Technician appraises your car you go to we buy any car and they should have a certified technician looking at car not an actor that can talk a good game but not know anything. I am VERY mad about the BS they tried to sell me not the money at all. KBB INSTANT CASH OFFER. Com go there first. I am only one person and they don't care about me or anything I have to say. They will just move on to the next target of there bait and switch. I just hope this gets out to one person that's all.

The entire process of selling our Expedition was well executed beginning with the application through the evaluation and issuance of the check. The adherence to the scheduled appointment was very much appreciated. Chase was very well organized and efficient throughout the entire closing process. Earlier I had experienced excessive delays with a competing entity.

Chase was very helpful, understanding of my situation, and kept the process fluid to fit the situations that arose.

I had a great experience at the West Chester location with Aziza. She was really helpful and walked me through every step of the process. She also took the time to explain everything that she was doing while evaluating the car. The whole experience was quick and easy and I would definitely recommend it to others who were looking to sell a car. Aziza gave great customer service and was wonderful to chat with through the whole process.

they definitely do not pay top dollar but are convenient to use. They came and picked my car

They were on time, worked to get us a value and made it easy to do.

Professional service. Clear explanations for paperwork.

I recently contacted several companies to get an offer to purchase my 2021 Honfa Pilot. We Buy Any Car® USA - West Chester, PA was one of them. After providing specific details about the car, they quickly provided an estimated purchase price which compared favorably with the offers I received.

I scheduled an appointment at their West Chester PA location. i was greeted by Ryan, who handled our transaction. He was friendly and efficient and after inspecting my car he confirmed their offer, which I accepted and completed the necessary paperwork.

The whole process took about 45 minutes and I went home with check in hand. Thanks for providing a stress free experience!