My only issue is that they charge a ~400 document fee, which is fine, but that should already be in the "sale price" they disclose when using their App. If that's not the value of the check I'm g... See more
Location
Switch location2500 S. Decker Lake Boulevard, Unit 19, 84119 West Valley City, UT, US
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See what reviewers are saying
Very positive experience. We submitted an online application for a quote, made an appointment and once we got there we were in and out in about an hour maybe slightly more. Anyone who has ever sold... See more
Company replied
Joe was cool and he helped me out. I went the the West Valley, Utah location. I was a little disappointed with all the damage my van had that I didn’t know about but that’s obviously not their problem... See more
James was very nice. He checked and did a thorough inspection of our car. When it was time to get the estimate of the car he kept us informed of our place in line with his system and all that took pla... See more
Company details
About We Buy Any Car® USA - West Valley City, UT
Written by the company
We Buy Any Car: The Fast, Safe, and Fair Way to Sell Your Car
We Buy Any Car removes the stress of private sales and dealer trade-ins. We’ve spent years refining a process that is transparent, hassle-free, and focused on immediate payment.
How It Works in 3 Steps:
- Online Valuation: Find out what your vehicle is worth in seconds.
- Book an Appointment: Pick a date and time that works for you.
- Get Paid: Choose corporate check, ACH, wire transfer, or instant payment via Zelle.
Why Choose We Buy Any Car?
We aren't a dealership—buying cars is all we do. That means no upselling or "fuzzy trade-in math." Whether you have a car, truck, van, or SUV, our expertise ensures a smooth transaction.
- Proven Trust: Join almost 500,000 customers who have sold to us.
- Speed: Most vehicles are purchased in about 1 hour.
- Convenience: Visit one of our 124 local branches or use our mobile buying service.
Get In. Get Out. Get Paid.® - Schedule your no-obligation appointment today!
We Buy Any Car Reviews
Written by the company
- Free Online Valuation
- Get an instant free online valuation for your car by visiting our website.
- Hassle-Free Experience
- Selling your car shouldn't be stressful which is why we make it easy to sell your vehicle without the aggravation and anxiety of trading in or selling privately.
- Fast, Secure Payment
- We offer fast payment on the spot. In as little as 30 minutes, you’ll have a check in hand that you can cash right away, same day.
We Buy Any Car Guaranteed
Sell Your Car Fast, Safe, Fair in Under 1 Hour
Selling your car? We Buy Any Car guarantees to buy it fast, safe and fair without the hassle of trading in or selling privately.
Contact info
2500 S. Decker Lake Boulevard, Unit 19, 84119, West Valley City, UT, United States
- (444) 444-4444
4.7
Excellent
214 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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It was quick and easy
It was quick and easy. When I showed them a counter offer they were able to beat it. The selling process was easy.
July 21, 2026
Lacey was very nice and easy to work…
Lacey was very nice and easy to work with. The process was very easy and I could not be happier with the end result. The price was fair.
July 10, 2026
David was awesome to work with! …
David was awesome to work with and communication to set up the appointment was great! Highly recommended!
July 1, 2026
From West valley Utah…
I came into the West valley Utah location I did leave a little dissatisfied these guys went out of their way to come back and go above and beyond to make me feel satisfied with my transaction and after doing so I will definitely be back again to sell them more cars.
PATRICK MADE IT HAPPEN!
THANKS
K. Hall UTAH
April 27, 2026
Unprompted review
Lacey was great to work with
Lacey was great to work with! She was very thorough, helpful, & kind. It didn’t take too long either. I highly recommend them!
April 17, 2026
Unprompted review
I got less than I wanted
I got less than I wanted. But Lacey was great and easy to work with.
March 13, 2026
Webuyanycar does bait and switch
E agent was great I don’t recall his name maybe David? The manager was as unprofessional as could be. I appparently helped her from getting to her daughter dance recital and she was pissed. I received an offer of $19200 on like when I got to the appointment which I had at 1700 after David and I too pictures and he took it for a drive she offered me a low ball of $16000 I laughed and said what happened to the $19200
She said that if it was in Pristine condition I said it’is in pristine condition. She wanted to argue the decals on the top were added after sale I told her no they were with original buy as they were. I added two side panels with two decals she said that deteriorated the value which I disagree with her assessment. Anyone who owns muscle cars add to their value with many things including what I added of Katskin leather seats $5000 she said they can’t give me credit for that. I said what about the 19200 she said they didn’t negotiate price I said I guess we are done then. She then offers me $16500. I said I thought you didn’t negotiate she said we don’t I said that’s exactly what you are doing. Then she sis show much would you sell it tonight for I said $19200 she said I can give you $17000 then the said she would have to get that approved. I said don’t bother. I thought about it for a while I said I’ll take $18500 she said they won’t go that high I said you didn’t ask so how do you know? Finally she said how much would you take tonight o said I’ll for 18000 she had to get it approved then I was approved. My experience was great with David but your manager needs a few classes in customer service. She is in no way a manager and this comes from me who spent 44 years in customer service with an airline from the front time to Manager the regional Manager then Director or a major hub. Bottom line is I don’t trust we your company and had I not needed the money I would have walked away unless I got the true value of my car.
February 28, 2026
Everything went very well
Everything went very well, and the process was easy. They are up front and walked us through the process. I would use them again.
February 23, 2026
Lacy was very helpful and efficient
Lacy was very helpful and efficient. Process was quick and easy!
January 12, 2026
e a couple wheel rashes
The experience was Quick, pleasant and professional.
The car did have a couple wheel rashes and the bid was decreases slightly but still better than other bids I received
January 4, 2026
The Best Service
Your manager was very professional and explained each procedure especially with a Power of Attorney.
The price was fair and know waiting for the check.
I recommend We Buy Any Car, West Valley City, Utah.
November 18, 2025
The process was simple and fairly…
The process was simple and fairly quick. Lacey was great to work with.
November 4, 2025
Felt like a bait and switch after…
Felt like a bait and switch after disclosing all the vehicle faults they gave me a qoute over the phone I drove my car in to have it inspected they looked at it and brought up the same issues I had mentioned earlier and offered me half of what they quoted over the phone it was a total waste of my time be aware of misleading and deception
November 6, 2025
Unprompted review
Reply from We Buy Any Car® USA - West Valley City, UT
----Update----
Hi Henry,
Just looping back around to thank you for speaking with our leadership team about your experience. We value your business and your feedback and we're thrilled we could connect directly to try and address your concerns.
If there is anything more we can do, please don't hesitate to reach out to our customer experience team at customerfeedback@webuyanycarusa.com.
Kind Regards,
Kevin, on behalf of webuyanycar.com
-----------------------
Hi Henry,
Thank you for choosing webuyanycar.com and for taking the time to share your feedback following your visit to our West Valley City, UT location. We are sorry to hear that your experience did not meet your expectations, and we appreciate you bringing this to our attention.
To be absolutely clear, bait and switch is an illegal and immoral business practice, and it does not happen at webuyanycar.com. We take such allegations very seriously and want to assure you that our business is built on transparency, integrity, and fairness.
During the professional, in-person appraisal, our team identified several additional condition issues that were not included in the online estimate. These included:
• Belt noise from the engine
• A cracked windshield
• An inoperable radio head unit
• A title marked as mileage exempt
Each of these items has a tangible impact on the vehicle's resale value and must be factored into a final offer. We invite all customers to join our appraisers during the inspection so they can see what we see and understand how a vehicle's condition affects its valuation.
It’s also important to note that there is a very limited market for a 23-year-old vehicle with 240,000 miles, especially when it presents with multiple mechanical and cosmetic issues. It is not possible to provide a fully accurate valuation for such an aged vehicle without completing a physical inspection first. We appreciate you giving us the opportunity to inspect the vehicle and make a fair market offer that reflected its condition.
We record all calls for quality and training purposes. Our procedure is to make it clear that any quote provided over the phone is subject to change following a physical inspection. We will be reviewing the call to ensure our procedures were followed correctly.
We have logged a formal complaint on your behalf. The Area Manager responsible for our team in West Valley City is investigating this matter and will be reaching out to you directly to discuss your experience.
If there’s anything more we can do in the meantime, please don’t hesitate to contact our Customer Experience Team at customerfeedback@webuyanycarusa.com.
Warmest regards,
Jeremy, on behalf of webuyanycar.com
There were no surprises on the selling…
There were no surprises on the selling price in the office.
October 29, 2025
Highly Recommend We Buy Any Car is
I highly recommend considering We Buy Any Car to purchase any vehicle you wish to sell. They will come to your home, if you wish, to evaluate and make a fair offer to buy your car. They are very honest and will not play the games that other dealerships do. Donny, in the SLC area is great to work with!
October 11, 2025
All Good
All Good ! Very Good Service! At Salt Lake Location!
Sold My 2024 Jeep Wrangler!
Thanks!
October 1, 2025
Lacy deserves 6 stars
Lacy deserves 6 stars. She was patience when we needed to get more info for the sale. She is very knowledgeable and made the whole process seamless. She is a kind human.
September 25, 2025
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