We Buy Any Car® USA - West Valley City, UT Reviews 

214
TrustScore 4.5 out of 5

4.7

2500 S. Decker Lake Boulevard, Unit 19, 84119 West Valley City, UT, US


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Rated 4 out of 5 stars

My only issue is that they charge a ~400 document fee, which is fine, but that should already be in the "sale price" they disclose when using their App. If that's not the value of the check I'm g... See more

Rated 5 out of 5 stars

Very positive experience. We submitted an online application for a quote, made an appointment and once we got there we were in and out in about an hour maybe slightly more. Anyone who has ever sold... See more

Company replied

Rated 5 out of 5 stars

Joe was cool and he helped me out. I went the the West Valley, Utah location. I was a little disappointed with all the damage my van had that I didn’t know about but that’s obviously not their problem... See more

Rated 5 out of 5 stars

James was very nice. He checked and did a thorough inspection of our car. When it was time to get the estimate of the car he kept us informed of our place in line with his system and all that took pla... See more


Company details

  1. Car Dealer

About We Buy Any Car® USA - West Valley City, UT

Written by the company

We Buy Any Car: The Fast, Safe, and Fair Way to Sell Your Car

We Buy Any Car removes the stress of private sales and dealer trade-ins. We’ve spent years refining a process that is transparent, hassle-free, and focused on immediate payment.

How It Works in 3 Steps:


  • Online Valuation: Find out what your vehicle is worth in seconds.
  • Book an Appointment: Pick a date and time that works for you.
  • Get Paid: Choose corporate check, ACH, wire transfer, or instant payment via Zelle.

Why Choose We Buy Any Car?

We aren't a dealership—buying cars is all we do. That means no upselling or "fuzzy trade-in math." Whether you have a car, truck, van, or SUV, our expertise ensures a smooth transaction.

  • Proven Trust: Join almost 500,000 customers who have sold to us.
  • Speed: Most vehicles are purchased in about 1 hour.
  • Convenience: Visit one of our 124 local branches or use our mobile buying service.

Get In. Get Out. Get Paid.® - Schedule your no-obligation appointment today!

We Buy Any Car Reviews

Written by the company

Free Online Valuation
Get an instant free online valuation for your car by visiting our website.
Hassle-Free Experience
Selling your car shouldn't be stressful which is why we make it easy to sell your vehicle without the aggravation and anxiety of trading in or selling privately.
Fast, Secure Payment
We offer fast payment on the spot. In as little as 30 minutes, you’ll have a check in hand that you can cash right away, same day.

We Buy Any Car Guaranteed

Sell Your Car Fast, Safe, Fair in Under 1 Hour

Sell Your Car Fast, Safe, Fair in Under 1 Hour
Selling your car? We Buy Any Car guarantees to buy it fast, safe and fair without the hassle of trading in or selling privately.

Contact info

  • 2500 S. Decker Lake Boulevard, Unit 19, 84119, West Valley City, UT, United States

  • (444) 444-4444

4.7

Excellent

TrustScore 4.5 out of 5

214 reviews

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4.7

All reviews

(214)

7,195 reviews in the last 12 months

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Rated 5 out of 5 stars

On April 3

On April 3, I took my car into the West Valley Utah branch. Lacey was amazing. After I left I was a little disappointed with the amount I received and I put that in my review. With in a couple of days, Tyler reached out to me to see what they could do to make my experience better. He offered to increase my payout which was fantastic. Before I received the additional funds, Josh, the regional manager, also touched base with me to see if everything had been taken care of satisfactorily. Today I received the check for the additional funds. I don’t remember the last time I had such awesome customer service. Thanks We Buy Any Cars for all you’ve done. You have a life long customer here and I will be passing this info onto all my family and friends.

April 3, 2024
Unprompted review
Rated 4 out of 5 stars

The people were friendly

The people were friendly. The process was pretty straightforward and took just over an hour total. Scheduling to come in was easy. The haggling over the final price is a pain, but that is to be expected anywhere you would go.

March 10, 2024
Rated 5 out of 5 stars

Update from my previous review

Update from my previous review: I understand now why the offer was what it was. The experience and professionalism was awesome and I thank Josh for reaching out to explain and make sure I received excellent customer service and was satisfied. I feel I can confidently recommend their company.

March 14, 2023
Unprompted review
Rated 3 out of 5 stars

Pleasant and efficient, but online quote is false

Pleasant and efficient; however, the price offered in person was 1/4 of the price quoted over the website.

March 15, 2023
We Buy Any Car® USA - West Valley City, UT logo

Reply from We Buy Any Car® USA - West Valley City, UT

Hi Susan and thank you so much for choosing webuyanycar.com to sell your 2006 Dodge Dakota. We are sincerely grateful for your business and sorry to learn our team in West Valley City failed to provide the five star experience we are famous for.

The online valuation is an estimate based on disclosures you provide to us about the vehicle. It is not an offer, and we always carry out checks on the vehicle to verify its physical and mechanical condition before we make an offer. Our offer is subject to the age, mileage and condition of the vehicle and any offer is made at our discretion.

I see that when you requested a valuation from us on 2/2/2023 at 8:19 PM you did use our tools to disclose a large dent in the rear bumper but did not disclose there were multiple active warning lights. Inspection notes and photographs do show that the airbag, ABS, check engine, brake light, and oil warning lights were illuminated. When you valued the Dodge, you told us that the odometer reading was 97,000 but our photographs show that the odometer reading on the dashboard was 155,874.

You did let us know at the time of sale that a computer control module had been changed and the odometer reading increased when that work was carried out. We were unable to connect to the Dodge's OBDII diagnostic computer to verify the reason for the warning lights on the dashboard. Without the ability to diagnose faults, we have to take those safety warning lights at face value, as any buyer would.

The warning lights and odometer reading were the primary reason for the reduced offer. If the warning lights had been disclosed online and the correct mileage (as displayed on the odometer), you would likely have received a valuation estimate lower than the amount we cut a check for. We do understand that there are circumstances why the odometer reading may have changed, but we do have to use the reading from the vehicle as you would if you were buying the vehicle.

All of this should have been explained to you by our team before you had a chance to accept our decline our offer. We appreciate you taking the time to speak with Area Manager, Josh about this. He reports a productive and positive conversation. We appreciate your valued time, and we remain committed to giving you the positive outcome all our customers deserve. If there is anything else we can do, please don’t hesitate to call Area Manager, Josh or email our customer experience team directly at customerfeedback@webuyanycarusa.com.

Kind Regards,
Kevin, on behalf of webuyanycar.com

Rated 5 out of 5 stars

Customer service awesome

Donnie, cooper, and Lacey were the ones helped me through the selling process, always willing to help me and work with me through the process. I finally got that car sell and thanks to them.

January 4, 2024
Rated 5 out of 5 stars

Easy Process!

The process was easy! It only took about an hour and I was out of there with a check in my hand.

November 18, 2023

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