All staff were so friendly & accommodating. Nothing was too much trouble and they made an experience I wasn’t looking forward to as hate shopping for clothes in general, let alone a wedding dress, muc... See more
Company replied

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
All staff were so friendly & accommodating. Nothing was too much trouble and they made an experience I wasn’t looking forward to as hate shopping for clothes in general, let alone a wedding dress, muc... See more
Company replied
Friendly staff, lovely dresses at a reasonable price. Only thing that made my experience less enjoyable was the fact that they charge a lot of money for the boxes, bags and hangers to store your dres... See more
Company replied
My bridal party and myself were welcomed with open arms. From walking through the door to saying yes to the dress and leaving it was the most amazing experience. I honestly cannot thank the staff enou... See more
Company replied
I dealt with Amy at the Chelmsford branch and as soon as we walked through the door we were greeted with a warm welcome. Made to feel very comfortable whist try on dresses and all the girls offered th... See more
Company replied
At WED2B Essex (Chelmsford), we want to make sure that each bride who visits us has the best possible experience while looking for her perfect dress. We have hundreds of wedding and bridesmaids' dresses for you to try in our beautifully spacious Essex (Chelmsford) store, as well as comfortable changing rooms with an area for friends and family to sit and offer their opinions. Our friendly staff are always on hand with helpful tips and advice. Our Essex (Chelmsford) Store Manager and her team look forward to helping you find your dream wedding dress
Written by the company
On average our prices are 40% lower than other boutiques
Unit D, The Army & Navy, Parkway, CM2 7GY, Chelmsford, United Kingdom

Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 87% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
All staff were so friendly & accommodating. Nothing was too much trouble and they made an experience I wasn’t looking forward to as hate shopping for clothes in general, let alone a wedding dress, much easier and stress free.

Reply from wed2b - Chelmsford
This shop was amazing. So much choice, large, bright and clean.
The staff were so friendly from the moment we stepped through the door. Ruby helped me pick my perfect dress, she was patient and gave really good advice.
Would recommend this shop to all brides to be. Thank you all

Reply from wed2b - Chelmsford

Reply from wed2b - Chelmsford
Tilly was absolutely amazing. Such a lovely and bubbly girl. Made me and my family feel so welcome. X

Reply from wed2b - Chelmsford
The staff were very attentive and we had support to go through the styles which made the experience not as overwhelming as I was thinking it would be.

Reply from wed2b - Chelmsford
Friendly staff, lovely dresses at a reasonable price. Only thing that made my experience less enjoyable was the fact that they charge a lot of money for the boxes, bags and hangers to store your dress & veil in. This came as a surprise as I was not asked and it was not mentioned to me at all which I found cheeky and unprofessional. wish I had checked the receipt properly before leaving the store.

Reply from wed2b - Chelmsford
This was my first time in a bridal store to look for my dream dress. From the moment I walked in I felt important, as the lovely Ruby greeted myself, my sister and mum. Ruby informed me of everything I needed to know and was so warm and welcoming. When trying on dresses, Ruby went out of her way to make me feel special and important and most of beautiful in each dress I tried on. My maid of honour my sister, was also able to try on a few of their beautiful bridesmaid dresses which was lovely. Ruby helped me find my dream dress and I walked away feeling so excited and happy that I had found the one. Ruby told me that she had only been working at wed2b for a year and it was her favourite job she has ever worked, I can see why as she is made for the role, 10 of 10! Thank you for helping me find my beautiful dress I can’t wait to wear it on my wedding day, I am a very happy bride to be!

Reply from wed2b - Chelmsford
Love the atmosphere of all the staff, very welcoming and helpful
Alisha went above and beyond for my bridesmaids and flower girl. They all looked stunning
I previously visited anxiously to buy a wedding dress, was immediately put at ease and knew I would come back for the bridesmaid dresses
Amazing service….thank you xx

Reply from wed2b - Chelmsford
My bridal party and myself were welcomed with open arms. From walking through the door to saying yes to the dress and leaving it was the most amazing experience. I honestly cannot thank the staff enough and especially Alara who was outstanding in helping me try dresses on!!! So so happy!!! Thank you to everyone at Wed2b Chelmsford xxxx

Reply from wed2b - Chelmsford
Thank you Wed2be! From me coming just to try styles to unexpectedly finding my dream dress, your team was super professional and helpful. The actual trying on was very respectful and easy considering I am a bit anxious and self conscious it amazingly took that feeling away and left me feeling beautiful in my dress! The only mention would be clearly disclosing the additional items people have to pay for, it is a day to day process in your job, but brand new for every bride. A sit down at the end and going through the prices would be nicer but appreciate it is all needed. I am overall very happy with the options, staff, respect and coming home with my dream dress that day! No waiting.

Reply from wed2b - Chelmsford
I went to a few bridal shops and Wed2b Chelmsford was by far the best. It was so professional, the staff all knew what they were talking about and gave advice on how dresses could be altered if necessary. The selection was huge and it was very clean and all the dresses were in bags so could not be touched/get marks on by everyone. All the staff were very friendly and seemed excited about helping me to find a dress but not pushy at all to make a sale. Ruby was the bridal assistant who helped me try on and was so friendly and made me feel completely comfortable with a process I was quite nervous about to start with. I explained what sort of dress I was after and she picked some out, as well as letting me pick some to try too. I ended up buying the first dress I tried on which was one she picked for me! Thank you Ruby! X

Reply from wed2b - Chelmsford
I’m not an overly girly girl, so I was very nervous to go wedding dress shopping. Ruby was fantastic. She helped me relax and made me laugh. She listened and wasn’t offended when I didn’t like something. The second dress she picked out was the one! Ruby then suggested I go away and think about it before committing to the dress. I felt absolutely no pressure, however came back an hour later and brought it! Every staff member there was lovely and made me feel really welcome. Thank you ☺️

Reply from wed2b - Chelmsford
My experience at wed2b was fantastic Ruby, Alara and Ella were very helpful nothing was to much for them helped all the way through and I have found my dream dress

Reply from wed2b - Chelmsford
I dealt with Amy at the Chelmsford branch and as soon as we walked through the door we were greeted with a warm welcome. Made to feel very comfortable whist try on dresses and all the girls offered their professional but personal opinions and I said Yes to my dress! 🥰 lovely ladies there, couldn’t recommend these guys enough

Reply from wed2b - Chelmsford
I had the pleasure of having Amy help me today to find my dream wedding dress. She was amazing. I showed her my inspiration and what I’ve tried that I didn’t like, which she used to help find dresses that would suit me and I would like. She gave me her honest opinion on what looked good on me and I couldn’t ask for anything else. I would also like to say a big thank you to the whole team at the Chelmsford store as they all were so kind and lovely. The best hype ladies I could ask for. This was the best experience I had out of all the boutiques I went to.

Reply from wed2b - Chelmsford
The lovely young lady I had help me fit the dress on was fantastic, she was very understanding about my size and made me feel comfortable, the dress I chose was the dress id already picked when I looked online, Tilly at Chelmsford asked if id like to try on a dress she chose which I did, but I went with the first dress but in a size smaller as Tilly said I could go down a size , which I was happy about

Reply from wed2b - Chelmsford
Today we had absolutely lovely experience at wed2b with Ella, she was very lovely and very helpful and knew exactly what I wanted. End up going home with the perfect wedding dress of my dreams❤️

Reply from wed2b - Chelmsford
We had angel as our assistant at the Chelmsford store and I cannot tell you in words how fantastic this lady was she made me feel so comfortable after loosing my mum I really didn’t want to do the bridal shop experience but we all connected and I did say yes to the dress, we laughed we cried and I could not have done it with out her she was an angel sent from god for me today thankyou angel 👼

Reply from wed2b - Chelmsford
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.