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wed2b - Chelmsford Reviews 108

TrustScore 5 out of 5

4.8

Unit D, The Army & Navy, Parkway, CM2 7GY Chelmsford, GB


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See what reviewers are saying

Rated 5 out of 5 stars

All staff were so friendly & accommodating. Nothing was too much trouble and they made an experience I wasn’t looking forward to as hate shopping for clothes in general, let alone a wedding dress, muc... See more

Company replied

Rated 4 out of 5 stars

Friendly staff, lovely dresses at a reasonable price. Only thing that made my experience less enjoyable was the fact that they charge a lot of money for the boxes, bags and hangers to store your dres... See more

Company replied

Rated 5 out of 5 stars

My bridal party and myself were welcomed with open arms. From walking through the door to saying yes to the dress and leaving it was the most amazing experience. I honestly cannot thank the staff enou... See more

Company replied

Rated 5 out of 5 stars

I dealt with Amy at the Chelmsford branch and as soon as we walked through the door we were greeted with a warm welcome. Made to feel very comfortable whist try on dresses and all the girls offered th... See more

Company replied


Company details

  1. Bridal Shop
  2. Boutique
  3. Wedding Store

Written by the company

At WED2B Essex (Chelmsford), we want to make sure that each bride who visits us has the best possible experience while looking for her perfect dress. We have hundreds of wedding and bridesmaids' dresses for you to try in our beautifully spacious Essex (Chelmsford) store, as well as comfortable changing rooms with an area for friends and family to sit and offer their opinions. Our friendly staff are always on hand with helpful tips and advice. Our Essex (Chelmsford) Store Manager and her team look forward to helping you find your dream wedding dress

Why choose wed2b

Written by the company

60 Stores throughout Europe
wed2b is the UK’s largest bridal retailer with 40 stores across the UK and 20 in Europe. Each of our stores are stocked with hundreds of dresses in sizes 6 to 30 to take home the same day, priced from £499 to £999.
No appointment neccessary
We don’t offer appointments- browse and try on dresses without the need to book in advance! Our expert bridal consultants are in stores waiting to help you find the perfect dress.
We are the bridal experts
With over 15 years of experience, at wed2b we are dedicated to offering our brides an expert bridal consultant service as well as a wide choice of designer wedding dresses that are ready to try on in your own size!

Premium wedding dresses for less

On average our prices are 40% lower than other boutiques

Our aim has always been to give brides the same amazing customer experience that traditional bridal boutiques offer, but with lower price points. We exclusively offer wedding dresses from premium designers that you won’t find in any other boutique. Our designers never compromise on quality and work hand-in-hand with the same global wedding dress manufacturers that the world’s best-known bridal designers also use. Their fabrics, construction, detailing and finishes are second to none

Contact info

  • Unit D, The Army & Navy, Parkway, CM2 7GY, Chelmsford, United Kingdom

  • 01245 206127
Promotion box for wed2b - Chelmsford

Your perfect wedding dress awaits!

1000s of designer dresses available from £499-£999 available same day

4.8

Excellent

TrustScore 5 out of 5

108 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 88% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

The best experience

We had Tilly helping us and from the beginning she knew exactly what to get and how to style the dresses. She went above and beyond telling me how to put my hair for the veil, seeing if different accessories worked etc. I could not have found the dress without her for sure! I do not have a single bad thing to say! Even the other staff were so nice and complimenting.

April 18, 2026
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Reply from wed2b - Chelmsford

Thank you so much for taking the time to share this lovely review. It means so much to us when we hear such great comments from our wonderful brides, about how our team have done an incredible job assisting you on your bridal journey! Best Wishes, wed2b

Rated 5 out of 5 stars

Very happy bride to be.

Being an older bride I was very apprehensive going into a wedding dress shop for the first time. Immediately we were greeted with a warm welcome then our consultant Ella came over and introduced herself immediately putting me at ease. She listened to exactly what I liked and disliked and she found the most perfect dress for me. She made my whole experience relaxed and I came out with a beautiful dress and and huge smile.

April 19, 2026
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Reply from wed2b - Chelmsford

Thank you so much for taking the time to share this lovely review. It means so much to us when we hear such great comments from our wonderful brides, about how our team have done an incredible job assisting you on your bridal journey! Best Wishes, wed2b

Rated 5 out of 5 stars

You'll always find when you aren't looking

I went in quite anxious just wanting to have an idea of maybe what would suit me in a dress just for a feel. I've come out with a beautiful dress and absolutely beaming. Amy was really lovely, pulled a great pick for me which I realised eventually was a dress I'd pointed out on a manekin walking in going "oh I love that". I really had not much idea of what I'd want, more of an idea of what were non-negotiables. Such a lovely experience here for their patience to try on different dresses, work out what works and what doesn't. On cloud nine even though the tears haven't quite come out yet 😅

April 11, 2026
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Reply from wed2b - Chelmsford

Thank you so much for taking the time to share this lovely review. It means so much to us when we hear such great comments from our wonderful brides, about how our team have done an incredible job assisting you on your bridal journey! Best Wishes, wed2b

Rated 5 out of 5 stars

It was an amazing experience from the…

It was an amazing experience from the moment I stepped in, the team were so welcoming and accommodating to me and my bridal party, Tilly was very helpful, supportive and kind towards the decisions I was making and in helping me find the perfect dress!
Will be coming back to buy my bridesmaids dresses!

April 4, 2026
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Reply from wed2b - Chelmsford

Your kind words mean so much to us! Thank you so much for taking the time to leave us this excellent review, we cannot wait to see you again soon! Best wishes, wed2b

Rated 5 out of 5 stars

A* perfect in more ways than 1

I walked with no intention to purchase that day but walked out with the most amazing dress, but found the perfect dress after tryin on a few Ruby my sales consultant was just amaaazing no hard sales, no false compliments, was honest with dresses, fits and styles..
shop floor was clean as wer the toilets. Loads of styles to pick from, brides make wed2b ur 1st shop it will be the last as their dresses and prices are perfect.. thank you to the amaazing team..
Amina

April 3, 2026
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Reply from wed2b - Chelmsford

Thank you so much for taking the time to share this lovely review. It means so much to us when we hear such great comments from our wonderful brides, about how our team have done an incredible job assisting you on your bridal journey! Best Wishes, wed2b

Rated 5 out of 5 stars

I went to Chelmsford wed2b and Tillie was fantastic

I went to Chelmsford wed2b and was helped by Tillie. Due to being plus size I was a little anxious but felt instantly at ease with Tillie. I wish she knew just how good she made me feel. Although the dresses I tried were a little too big, she still went to the effort of writing everything down so I could try and find it in my size at a later date and advised me to keep checking back. Loved my experience and that was mainly down to Tillie (and the overall friendly vibe I felt)

April 6, 2026
Unprompted review
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Reply from wed2b - Chelmsford

Your kind words mean so much to us! Thank you so much for taking the time to leave us this excellent review, we wish you all the best for your big day. Best wishes, wed2b

Rated 5 out of 5 stars

I was so nervous going into the store…

I was so nervous going into the store today. We were greeting my Tilly straight away she made me feel comfortable. She was friendly and knew her stuff and helped in and out of the dresses listening to my likes and dislikes about each. Then I found the perfect dress Tilly took the time to help me with accessories. I had the best experience and left very happy.

April 6, 2026
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Reply from wed2b - Chelmsford

Thank you so much for taking the time to share this lovely review. It means so much to us when we hear such great comments from our wonderful brides, about how our team have done an incredible job assisting you on your bridal journey! Best Wishes, wed2b

Rated 5 out of 5 stars

Great experience

Was such an easy experience we walked straight in and Chloe helped us she was amazing and so helpful would recommend highly thank you Chloe for all your help you made the experience so lovely xx

April 4, 2026
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Reply from wed2b - Chelmsford

Thank you so much for taking the time to share this lovely review. It means so much to us when we hear such great comments from our wonderful brides, about how our team have done an incredible job assisting you on your bridal journey! Best Wishes, wed2b

Rated 5 out of 5 stars

I was really nervous but also excited

I was really nervous but also excited. I was made to feel very welcome and the staff couldn’t do enough to help me and made me feel very special. I would recommend wed2b to any family and friends that are getting married in the future. Thank you to all the staff for your help.

March 21, 2026
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Reply from wed2b - Chelmsford

Your kind words mean so much to us! Thank you so much for taking the time to leave us this excellent review, we wish you all the best for your big day. Best wishes, wed2b

Rated 5 out of 5 stars

From the moment we walked in we were…

From the moment we walked in we were made to feel welcome. Ruby was amazing with me, very knowledgeable and patient. I love my dress. Thank you all x

April 4, 2026
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Reply from wed2b - Chelmsford

Thank you for your kind review, and for coming to see us! We wish you all the best for your big day 💖 Best wishes, wed2b

Rated 5 out of 5 stars

How friendly and supportive the staff…

How friendly and supportive the staff were they made choosing a dress easy and an exciting part of the journey towards being married. A special thank you to Angel at Chelmsford store who was friendly, polite and extremely supportive.

April 2, 2026
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Reply from wed2b - Chelmsford

Thank you so much for your wonderful recommendation. Angel and our Chelmsford team will be so happy to hear your kind words! Best wishes, wed2b

Rated 5 out of 5 stars

Tilly - Chelmsford

From start to finish, my experience was incredible. Tilly from Chelmsford was so welcoming and knowledgeable, and made me feel completely at ease. She took the time to understand my style and pulled dresses that were absolutely perfect. I never felt rushed or pressured, which made such a difference. I found my dream dress here and couldn’t be happier! Thank you so much Tilly and keep doing an amazing job girlieee !!

March 25, 2026
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Reply from wed2b - Chelmsford

Thank you for your kind review, and for coming to see us! We wish you all the best for your big day 💖 Best wishes, wed2b

Rated 5 out of 5 stars

As soon as we walked in the lady on the…

As soon as we walked in the lady on the reception desk was smiling helpful and kind . She said that Alara would be with me shortly … Alara came out to meet me and from that moment she was so helpful and patient with me . We tried a couple of dresses on and she was professional through out …. She was honest kind and thoughtful. I can not rank her enough she is a real asset to your team . Thank you so much Alara and the team at wed 2 b in Chelmsford . Kindest regards kerry lovelock x

March 28, 2026
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Reply from wed2b - Chelmsford

Your kind words mean so much to us! Thank you so much for taking the time to leave us this excellent review, we wish you all the best for your big day. Best wishes, wed2b

Rated 5 out of 5 stars

Lovely Experience

The staff were lovely and made me feel really comfortable. I was there with my fiancée who was also choosing her dress, we had the same consultant which ensured we were able to pick different dresses and also make sure we were going to compliment each other.

The staff were always around to give opinions and bring good positive vibes which made choosing a dress easy.

I would recommend any nervous bride to feel at ease coming here as they were fantastic.

March 22, 2026
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Reply from wed2b - Chelmsford

Thank you for your kind review, and for coming to see us! We wish you all the best for your big day 💖 Best wishes, wed2b

Rated 5 out of 5 stars

Everyone in the shop was so so lovely

Everyone in the shop was so so lovely! the atmosphere was really welcoming and they made me feel amazing! so pleased with my dress!

March 28, 2026
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Reply from wed2b - Chelmsford

Congratulations on finding your perfect look, we are so thrilled for you! Thank you for your lovely feedback, our Chelmsford team will be so excited to read this 😊 Best wishes, wed2b

Rated 5 out of 5 stars

100% recommend

Everyone working in the shop made it such an enjoyable experience. I had Tilly helping me find my dream dress. She was super helpful finding me all sort of styles and types looking at different vales and helping accessories my dress. Nothing was too much to ask for and she was such a lovely girl. Definitely recommend

March 16, 2026
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Reply from wed2b - Chelmsford

Your kind words mean so much to us! Thank you so much for taking the time to leave us this excellent review, we wish you all the best for your big day. Best wishes, wed2b

Rated 1 out of 5 stars

Expected apparently means estimated

Arranged a rush job. 8 weeks. Expected delivery does not mean 'expected' apparently only "estimated". Still no dresses. Won't be ready in time for my alterations. Needed to purchase new dresses at country of destination wedding!!
Should have gone with someone else. Very stressful!

January 26, 2026
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Reply from wed2b - Chelmsford

Thank you for sharing your feedback. We understand that you have already liaised with our Customer Care Team regarding this matter. Our wish is for every bride to feel amazing whilst with us, and enjoy every minute of her experience, and it is very disappointing to hear that on this occasion, we have not met this expectation. We hope we have managed to resolve everything for you and we wish you all the best for your special day. Kind regards, wed2b

Rated 5 out of 5 stars

Excellent service in Chelmsford branch

Excellent service in Chelmsford branch. Friendly and professional staff. Grateful and found my dress.

March 16, 2026
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Reply from wed2b - Chelmsford

Congratulations on finding your perfect look, we are so thrilled for you! Thank you for your lovely feedback, our Chelmsford team will be so excited to read this 😊 Best wishes, wed2b

Rated 5 out of 5 stars

As soon as we arrived we were made to…

As soon as we arrived we were made to feel welcome. I was a bit embarrassed as I am 57 and this is my second marriage.
First of all while we were waiting we were shown bridesmaids dresses so my maid of honour found a dress she liked so we ordered that.
Then it was my turn the dresses I had seen on line weren’t in stock but Ella was excellent and found me similar styles - I had almost decided on the first one I tried but then the second my family liked but had bare arms and I wanted a lace sleeve so was shown the add on sleeves then I remembered the lace jackets so Ella chose me the right one and it fitted like a glove. I decided on that one and said Yes to the dress 👗- from start to finish my appointment was dealt with in a friendly and efficient way. Thank you Ella for your excellent help. I will certainly recommend Wed2b to all my friends and customers.
Kindest regards
Penny

March 21, 2026
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Reply from wed2b - Chelmsford

Thank you so much for taking the time to share this lovely review. It means so much to us when we hear such great comments from our wonderful brides, about how our team have done an incredible job assisting you on your bridal journey! Best Wishes, wed2b

Rated 5 out of 5 stars

Mature bride experience

As an older bride (51), I was very apprehensive about the way i might be perceived and if I would receive genuine advice around my choices.
The second i walked in, I realised I needn't have worried. I was expertly assisted by Katarina who made the whole experience unique, exciting and natural. I am thrilled to have found my dress and would recommend Wed2b to anyone looking. Whether you know what want or are undecided, you will get honesty without judgement and a better vision than you ever dreamed of.
Thankyou to everyone at the Chelmsford store ❤️

March 10, 2026
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Reply from wed2b - Chelmsford

Thank you so much for taking the time to share this lovely review. It means so much to us when we hear such great comments from our wonderful brides, about how our team have done an incredible job assisting you on your bridal journey! Best Wishes, wed2b

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