Connect Eye Care have been visiting my care homes for the past two years, and I cannot fault the service they provide. They make our residents feel safe, they’re incredibly patient, and they’re wonder... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I have experienced friendly yet professional help right from the start. I'd particularly like to mention Gary. He suggested I look at the gov.uk website to see if I might get some monetary help for da... See more
The team at Connect Eyecare are great at what they do and this is why we continue to trust them with our eyecare. Both myself and my wife are always impressed with the professionalism and quali... See more
Company replied
We had our first clinic for our Care Home Residents on the 14/08/2025. We were blown away by the professionalism, attention to detail and quality of the service. Our residents have been left feeli... See more
Company replied
Company details
Written by the company
Connect Eyecare set out to improve everything about mobile eyecare. We started by building an entirely new mobile eyecare service from the ground up, and kitted out our optometrist with industry leading equipment to ensure they are at the top of their game. We designed a visually-soothing uniform that embody our commitment to care, and help reassure our patients they're in good hands.
Contact info
52-53 Cloud Building, Morris Park, 37 Rosyth Road,, G5 0YD, Glasgow, United Kingdom
- 0141 899 0027
- support@ConnectEyecare.co.uk
- welcomeeyecare.com
4.9
Excellent
687 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Great service- speedy delivery
Great service- speedy delivery, managed to help me save money too! Definitely recommend this company! Got my aunt sorted in her care home in no time! Thank you! Phyllis Devlin
July 1, 2025
Unprompted review
Reply from Connect Eyecare
Glad we could save you money and of course thank you for the kind feedback Phyllis. Best wishes, Connect Eyecare
Staff are very helpful and friendly
Staff are very helpful and friendly
June 30, 2025
Unprompted review
Reply from Connect Eyecare
Linda it was lovely to see you and thank you for the kind review. Best wishes, Connect Eyecare
10/10 service
10/10 service - my mum got her new glasses today & they look great! Very happy with the service & Sarah was very friendly! Thank you!
June 27, 2025
Unprompted review
Reply from Connect Eyecare
Making our patients look great, is all part of the service ;) Best wishes, Connect Eyecare
Sarah
Sarah, is really friendly and the staff that attended our Care home are so friendly and helpful.
June 27, 2025
Unprompted review
Reply from Connect Eyecare
Thank you for the feedback Therese! Our team really does care about eyecare. Best wishes, Connect Eyecare
Great Support
Staff are always cheery, helpful and kind to our residents. Sarah is thoughtful and goes out of her way for the residents.
June 27, 2025
Unprompted review
Reply from Connect Eyecare
Thank you for creating a lovely environment for our optician team to visit. Best wishes, Connect Eyecare
Sarah and the rest of the staff at…
Sarah and the rest of the staff at Connect Eyecare are always excellent. Very friendly and professional and couldn't ask for a better company to service our care home.
June 27, 2025
Unprompted review
Reply from Connect Eyecare
Right back at you Stewart & the Campsie team ;) Best wishes, Connect Eyecare
Had a very good experience with Gary…
Had a very good experience with Gary today,
Very professional and helpful,
I can not thank him enough, for all the information he gave me.
June 26, 2025
Unprompted review
Reply from Connect Eyecare
Thank you for the feedback Sara, our team are always happy to help . Best wishes, Connect Eyecare
This is an excellent service for…
This is an excellent service for residents in care homes. They are very patient and do not rush their clients. They explain all the tests that they are carrying out and we are extremely happy with the eye care they provide.
June 11, 2025
Unprompted review
Reply from Connect Eyecare
Thank you Ann, our aim is to provide person-centred eyecare for our patients. It's really nice to hear that you recognise and appreciate our approach. Best wishes, Connect Eyecare
Reply from Connect Eyecare
Thank you for the feedback Mrs Masson. Best wishes, Connect Eyecare Team
Reply from Connect Eyecare
Thank you for taking the time to leave us feedback Elspeth. Best wishes, Connect Eyecare Team
Excellent and extremely prompt service…
Excellent and extremely prompt service from Connect Eyecare in carrying out a basic repair to my Dad's glasses. First class service - would recommend.
June 2, 2025
Unprompted review
Reply from Connect Eyecare
Thank you for the kind words & appreciation. Best wishes, Connect Eyecare Team
I would like to thank you Sarah and ann…
I would like to thank you Sarah and ann maire they are very helpful and the residents enjoyed seeing them. So good with the residents talking to them taking time with them and not rushing there. Brilliant job always smiling and happy
June 17, 2025
Unprompted review
Reply from Connect Eyecare
Amazing feedback Jade, thank you for the feedback and we shall pass it onto the local team. Best wishes, Connect Eyecare
Great customer experience
Great experience getting eye assessment and glasses for my mother. Connect Eyecare were quick, efficient and thorough and especially helpful when it came to helping my mother without me in attendance, given she had recently started living in a care home. Thank you Connect Eyecare!
June 9, 2025
Unprompted review
Reply from Connect Eyecare
You're very welcome John. Best wishes, Connect Eyecare Team
Great interaction with residents
Great interaction with residents, Sarah and Anne-Marie were fantastic with the residents making them feel comfortable while showing dignity and respect
June 4, 2025
Unprompted review
Reply from Connect Eyecare
Lovely feedback, thank you for sharing Jade. Best wishes, Connect Eyecare
Excellent
Excellent service provided to my elderly father at his care home. Would recommend.
June 4, 2025
Unprompted review
Reply from Connect Eyecare
Thank you. Best wishes, Connect Eyecare
Sarah and Annemarie were fab
Sarah and Annemarie were fab and done a great job of assisting the residents in the care home
June 3, 2025
Unprompted review
Reply from Connect Eyecare
Thank you so much for the feedback Leigha. Best wishes, Connect Eyecare Team
Excellent experience
Excellent experience. Looked after the residents very well and spent time and care with them.
June 2, 2025
Unprompted review
Reply from Connect Eyecare
Thank you for the words of appreciation Kirstie. Best wishes, Connect Eyecare Team
Both Scott and Gary listened to my…
Both Scott and Gary listened to my initial concerns and, importantly, took the necessary time and care to give a detailed explanation of the patient’s process and supplementary advice. This has resulted in a very positive outcome as well as excellent patient care.
May 21, 2025
Unprompted review
Reply from Connect Eyecare
You're most welcome Bernadette. Best wishes, Connect Eyecare Team
Sarah and Ann Marie carried out our…
Sarah and Ann Marie carried out our residents eye tests today. They both made our residents feel comfortable and explained everything they were doing.
May 15, 2025
Unprompted review
Sarah and Ann Marie where great with…
Sarah and Ann Marie where great with the residents while visiting our home, All the residents enjoyed chatting with them and made them feel comfortable and at ease while having there eyes tested
May 8, 2025
Unprompted review
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