Perfect size pareo, my go to summer item for the last 3 years. Even though i buy different pareos every year this is the one i end up picking to the beach. Stylish, effortless i have navy and black co... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Received what I believe is the wrong colour item. The one I ordered now says out of stock. So instead of just cancelling my order, I believe they sent something similar hoping I wouldn’t notice! Thei... See more
Scammers. Don’t buy, they haven’t responded to my emails, nor do they allow you to comment on their Instagram stories in case you warn others regarding the lack of communication, and not even send... See more
Excellent costumer service. Their costumer service is really flexible and kind. The clothes fited me even better than I was expecting. The kimsets are sooooooooo amazing! 🕺💗🔥 I'm looking forward... See more
Company replied
3.3
Average
34 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 18% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Everything is perfectly fine!
I ordered 2 Kimset-Sets and the jacket with the mirrors.
All looks exactly as seen on the pictures on Instagram and in the webshop. I am a size 10 and all three items fit perfect.
I am super happy with the quality. The delivery was a bit slow, but it was always able to track the parcel. The whole process was perfectly fine for me.
June 12, 2025
Unprompted review
Reply from welcometotheloveclub.com
hank you! We’re so glad you love your WLC piece — it means a lot to us
Firstly no tag was on the clothing
Firstly no tag was on the clothing !
Pretty sure this company is a scam . The material is so cheap
And tacky . Trying to get a refund as it one size , the pictures look really oversized and baggy. Im a size 12 and its not baggy at all . Don't waste your money !!! Its an actual joke ! Noone even replies via email .
I would give it zero stars 😡
May 22, 2025
Unprompted review
Reply from welcometotheloveclub.com
We take this feedback seriously.
Our company is a legitimate business and provides customer support through the contact details listed on our website. If you have an outstanding issue, please contact our support team by email so it can be reviewed.
Awful company - possible scam
Don't be fooled by their slick social media. This is one of the worst online shopping experiences I've ever had. I paid ~130 euro for a pair of jeans and 4-5 day shipping - however, 2 weeks passed with no order and no communication from the company.
I had to chase them to be told they had an "unforeseen issue" and would ship my order that week with "express shipping" - however, a further week later and I still had not received my order and had to chase them up again, only to be told that my order was then "shipping tomorrow".
I have had to go through my credit card company for a refund as I have no confidence whatsoever in this awful company.
I wish I had never bothered with them and would advise anyone not to waste their time, money or energy on this awful place - worst customer service you can imagine.
I'd be amazed if the whole thing wasn't a scam.
April 3, 2025
Unprompted review
Avoid this company
There is nothing actually wrong with the top I bought, although it is expensive it doesnt fit me well at all.
The website and instagram page look legit, although strange you cannot comment on their posts and they dont seem to check their direct messages! I sent them an email on Monday 23rd Sept and still havent had a response. I followed up yesterday, still nothing. Conveniently there was no paperwork with the item delivered on how to return and their returns section on their website is very vague. I am not hopeful I will get my money back and wish I read the other review on Trust Pilot on this company.
September 23, 2024
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.