Welkoop Reviews 20,736

TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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See what reviewers are saying

Rated 5 out of 5 stars

It was a great shopping experience, the staff members are very professional. Shop stocks an extensive range of garden, pet and other products. Thank you!

Company replied

Rated 4 out of 5 stars

The shipment arrival time kept postponed, but can be clearly tracked by the parcel number. The staff delivering the product is really friendly.

Company replied

Rated 5 out of 5 stars

Ordered in the morning, got a message that same afternoon to say it was ready for pickup.

Company replied

Rated 5 out of 5 stars

Easy to use when selecting online and picking up from the shop

Company replied

Company details

  1. Garden Center
  2. Pet Store

Written by the company

Onze webwinkel en 150+ Welkoop winkels hebben alles in huis wat je nodig hebt op het gebied van tuin, dier en kleding. ✔ Breed assortiment ✔ Deskundig advies ✔ Service die nét wat verder gaat.

Welkoop is uitgeroepen tot de beste winkelketen Tuin & Dier 2021

Vakkundig advies & goede producten

Vakkundig advies & goede producten
Welkoop is uitgeroepen tot de beste winkelketen in drie categorieën voor Tuin & Dier. Iedere dag werken wij er hard aan om onze klanten van vakkundig advies te voorzien en producten aan te raden die passen bij hun dier en tuin.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

21K reviews

5-star
4-star
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1-star

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Oke Oke oke!

December 2, 2023
Welkoop logo

Reply from Welkoop

Beste Ron,

Bedankt voor jouw review. Mocht ik iets voor jou kunnen doen, mag je altijd een e-mail sturen naar klantenservice@welkoop.nl.

Groeten,
Laura

Rated 5 out of 5 stars

Snell levering

December 1, 2023
Welkoop logo

Reply from Welkoop

Hallo Ellen,

Bedankt voor de goede review. Fijn dat de levering van jouw bestelling vlot is verlopen.

Groeten, Sabrina

Rated 4 out of 5 stars

Good delivery service

The shipment arrival time kept postponed, but can be clearly tracked by the parcel number. The staff delivering the product is really friendly.

November 14, 2023
Welkoop logo

Reply from Welkoop

Hello Jeff,

Glad to read that you are satisfied with your order's shipping information and delivery! Thank you for your review!

Greetings,
Tom

Rated 5 out of 5 stars

Perfect 👍

Perfect 👍
price ook

October 21, 2023
Welkoop logo

Reply from Welkoop

Beste Arun,

Bedankt voor jouw vijf sterren review!

Groeten,
Laura

Rated 2 out of 5 stars
Welkoop logo

Reply from Welkoop

Beste dhr. de Mol,

Dit is uiteraard niet de bedoeling. Wat vervelend dat de levering van jouw bestelling zo lang heeft geduurd. Ik ga jouw feedback doorgeven zodat wij dit proces kunnen verbeteren.

Groeten,
Pavan

Rated 5 out of 5 stars
Welkoop logo

Reply from Welkoop

Beste Rilana,

Wat goed dat jij tevreden bent over onze service! Dankjewel voor jouw review!

Groet,
Tom

Rated 4 out of 5 stars

Snelle levering

Snelle levering, contact prima, informatie over product was goed

April 27, 2023
Welkoop logo

Reply from Welkoop

Beste Annet,

Wat fijn om te lezen dat je tevreden over Welkoop bent.

Groeten,
Pavan

Rated 3 out of 5 stars

In tegenstelling tot de belofte op de…

In tegenstelling tot de belofte op de website, was levering vrij laat (5dagen)

March 30, 2023
Welkoop logo

Reply from Welkoop

Goedemiddag,

Bedankt voor jouw review. Wat jammer dat je bestelling vertraging heeft opgelopen. Ik ga jouw feedback doorgeven aan de betreffende afdeling.

Fijne Pasen!

Groet, Suzanne

Rated 5 out of 5 stars

Super

Super! Top..

March 29, 2023
Welkoop logo

Reply from Welkoop

Beste Asmea,

Bedankt voor je positieve review.

Groeten,
Pavan

Rated 2 out of 5 stars

Levering een week later!

November 17, 2022
Welkoop logo

Reply from Welkoop

Beste Jan,

Wat vervelend dat jouw levering vertraging heeft opgelopen. Dat is natuurlijk niet de bedoeling. Ik ga jouw feedback doorgeven ter verbetering van ons proces.

Groet,
Suzanne

Rated 5 out of 5 stars

Got the item fast

Got the item fast. No issues.

October 4, 2022
Welkoop logo

Reply from Welkoop

Dear Tamas,

Thank you for your positive review, we are happy to see this.

Kind regards, Pavan

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