Welkoop Reviews 

21,552
•
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

Fijne mensen , en goed gehumeurd. Goed aanbod van seizoensplanten en producten. In addition, the prices are competitive and the service is good.😃

Company replied

Rated 5 out of 5 stars

It was a great shopping experience, the staff members are very professional. Shop stocks an extensive range of garden, pet and other products. Thank you!

Company replied

Rated 5 out of 5 stars

Always a fan of Welkoop. Especially when they have Sale. Good quality for good prices. And everything for my cat and dog. I also like to take some super small plants with me for a nice low price there... See more

Company replied

Rated 1 out of 5 stars

I recently made a purchase online but have not yet received the product. After placing the order, I received an email stating that I would be notified when the product is ready for pickup. However, I... See more

Company replied

Company details

  1. Garden Center
  2. Pet Store

Written by the company

Onze webwinkel en 150+ Welkoop winkels hebben alles in huis wat je nodig hebt op het gebied van tuin, dier en kleding. ✔ Breed assortiment ✔ Deskundig advies ✔ Service die nét wat verder gaat.

Welkoop is uitgeroepen tot de beste winkelketen Tuin & Dier 2021

Vakkundig advies & goede producten

Vakkundig advies & goede producten
Welkoop is uitgeroepen tot de beste winkelketen in drie categorieën voor Tuin & Dier. Iedere dag werken wij er hard aan om onze klanten van vakkundig advies te voorzien en producten aan te raden die passen bij hun dier en tuin.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

22K reviews

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4.3

All reviews

(21,552)

1,355 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

When I was doing order online it was…

When I was doing order online it was shown, that I can pay with mastercard in the shop, and there wasn't an option to pay online, but when I came to the shop they don't exepted mastercards, so I had to go back to town to take out cash. It take lot of time and was wery uncomfortabe.

February 4, 2022
Rated 5 out of 5 stars

nice service

nice service. I did an online reservation, and picked them up/paid them 4 days later. perfect.
only thing i didn't like was they used adhesive tape on the product to stick my reservation paper to it. but when i took it off it left some traces of the adhesive tape... needed to rub it off.

January 6, 2022
Rated 2 out of 5 stars

Long delivery without any announcement…

Long delivery without any announcement or updates.

October 2, 2021
Welkoop logo

Reply from Welkoop

Hi Anastasia, how nice that you placed this large order with us. I see that we have shipped your order in two parts. We have chosen to do this in order to meet the promised 5 days delivery time. Fortunately, I see that one day later the remaining items have also come your way. I wish you a lot of fun with your order and hope to see you soon! ^Suzanne

Rated 5 out of 5 stars

I liked everything

I liked everything, online catalogues, ordering process online; then when I had questions and requests, customer relations lady in Oosterwolde branch was there to address my concerns. in English. I am very happy, highly recommend Welkoop!

September 9, 2021
Rated 5 out of 5 stars

I'm very satisfied with my purchase

I'm very satisfied with my purchase - working trousers for Dad. customer support replied very fast and gave an insight on choosing the size. The delivery also was very fast. What's definitely missing on the website is the size chart for clothes, maybe it could be improved. Other then that everything was fine, thanks!

August 6, 2021
Rated 5 out of 5 stars

Good!

Good and fast!

July 1, 2021
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Reply from Welkoop

Dear Luis,
Thank you for your review. I am very happy to read this!
Regards Maya

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