Bought the original, and have tried to drink it every day but it just tastes so bad, wish I'd tried a different flavour instead. Finished my month and don't think I'll buy again as it's expensive and... See more
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Review summary
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I have only been using the super elixer for a few days and certainly feel the benefits of this product, less tired during the day better sleep , however this supplement contains vitamin B6 which is re... See more
Company replied
I purchased both the well eco evening elixir hot chocolate mix and the hydro protein elixir that you mix with water. The protein water is in the blackcurrant and pomegranate flavour and sadly has an a... See more
Company replied
Company details
Written by the company
The pioneer of ingestible wellness. WelleCo is an Australian born company, founded in 2014 by Elle Macpherson as a result of her own personal wellness journey and discoveries. Our carefully curated collection of wellness solutions is underpinned by Elle’s philosophy that, with wellness, you can live the life you’d only dreamed of living. Feeling strong and alive, capable and confident. WelleCo is committed to empowering you to own your wellness journey. Naturally.
Contact info
Australia
- welleco.co.uk
3.2
Average
237 reviews
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Replied to 28% of negative reviews
Typically replies within 2 weeks
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I Will be darned..
I Will be darned... How can a 13 Kal drink taste like real chocolate is beyond me.. I am very pleasantly surprised by the evening elixir taste..not sure it will do all the other wonderful things but it definitely hit the spot for something sweet and chocolaty with only 13 Kal!!
June 3, 2025
Unprompted review
Reply from WelleCo
Hi Madgalena,
Thank-you for taking time to get in touch and for sharing your experience with us.
We are so glad to hear you have been enjoying The Evening Elixir! This is our favourite after dinner sweet treat.
We look forward to supporting you on your beauty through wellness journey and if you ever have any questions feel free to reach out!
Stay Welle,
Phoebe
WelleCo Customer Experience Specialist and In-House Nutritionist.
Passionfruit Elixir tastes like puke.
The taste of the Passionfruit Elixir is dreadful. It's how I would imagine a Pornstar Martini would taste if I puked it up. The tub recommends 200ml of water. I added 2 litres and it was still awful. Took me 2 days to drink 1 litre and the other litre went down the sink. It was really expensive to buy so feel I have to use it but it's really hard to get down. Plus the tub which looks big is only half full on opening. Disgusting product, tastes like puke, not worth the money.
May 18, 2025
Reply from WelleCo
Hi Louise,
While we love to hear feedback from the WelleCo community, we never like to hear that you are disappointed.
I am sorry to hear that The HydroProtein Elixir is not as you expected.
We understand that wellness looks different to everyone and that this blend / flavour may not be suitable for you.
We would love to offer you an alternative product if you wished. We have reached out to you via email.
Stay Welle.
Phoebe,
WelleCo Customer Experience Specialist and In-House Nutritionist.
New Hydro Protein Elixir half empty
Just opened my the Hydro Protein Elixir by Welleco and the pot is half empty.
Make the container small instead of miss lead the consumer that we’re buying a larger amount of product. Very disappointing!!! We want more products not more packaging to go to land fill. DO BETTER!!!
May 27, 2025
Unprompted review
Reply from WelleCo
Hi Fiona,
While we love to hear feedback from the WelleCo community, we never like to hear that you are disappointed. We do however, sincerely appreciate you taking the time to provide us with your comments as this gives us valuable information to continue to improve.
The HydroProtein Elixir is very light and fluffy. Due to the bulk density of the powder sufficient jar head space is required during powder filling to ensure minimal powder wastage.
Post filling the powder takes up the majority of the jar, it then settles over time during storage and transport. Please be rest assured each jar contains the stated weight of 270 g however, we do acknowledge that when it arrives to you it appears to be underfilled to the eye.
We would love to send you a new jar, as a gift from WelleCo. If you could share some further information with us our team can certainly arrange this.
We look forward to continuing to support you on your wellness journey and if you require any further assistance, we are more than happy to help.
Phoebe,
WelleCo Customer Experience Specialist and In-house Nutritonist.
I’ve been using super elixir pineapple…
I’ve been using super elixir pineapple and evening elixir for a month now. My skin looks better, and I have more energy with the super elixir. I did have to get used to the pineapple taste, but this is largely compensated by the results. Delivery in time. Quite expensive however.
May 15, 2025
Unprompted review
Reply from WelleCo
Hi there,
Thank-you for taking time to get in touch and for sharing your experience with us.
We are so glad to hear you have been enjoying The Super Elixir and seeing the well deserved benefits.
We offer 20% off all subscription orders if you are looking for a discount towards future orders.
We look forward to supporting you on your beauty through wellness journey and if you ever have any questions feel free to reach out!
Stay Welle,
Phoebe
WelleCo Customer Experience Specialist and In-House Nutritionist.
I bought the Hydro Protein Elixir…Passionfruit
I bought the Hydro Protein Elixir (passionfruit) for my 15 year old son to have before his 5am rowing practices - thinking it would be a lighter alternative to the hemp protein smoothies I currently make. I thought I'd try it first. Not good. The flavour makes this product undrinkable.
Hi WelleCo,
Thank you for your lovely offer to try a different product - it was unexpected but appreciated as the Passionfruit HydroProtein was quite expensive. As requested, I sent you my details a few weeks ago, but have not yet been contacted.
Regards,
Olivia
Still not contacted (10 July). Don't know what's worse - the flavour or the insincere response....
May 15, 2025
Unprompted review
Reply from WelleCo
Hi Olivia,
While we love to hear feedback from the WelleCo community, we never like to hear that you are disappointed.
I am sorry to hear that The HydroProtein Elixir is not as you expected.
We understand that wellness looks different to everyone and that this blend / flavour may not be suitable for you.
We would love to offer you a new product to try, such as The Nourishing Protein.
We have requested further information so we can arrange this, if you wished!
Stay Welle,
Phoebe
WelleCo Customer Experience Specialist and In-House Nutritionist.
Dont buy !
I was super excited to try these products, I purchased the collageno elixir and the hair elixir and I would never recommend them! The smell is nauseating in both and the collageno elixir is only soluble in water and has a horrible taste. So dissapointing….
April 24, 2025
Unprompted review
Reply from WelleCo
Hi Belén,
Thank-you for taking the time to share your feedback with us.
I am sorry to hear that The Collagen Elixir and The Hair Elixir are not as you expected.
We understand that wellness looks different to everyone and that these ingredients do not work for your routine and goals.
We would love to offer you an alternative product and have requested some further information from you.
Stay Welle.
Phoebe
WelleCo Customer Experience Specialist and In-House Nutritionist.
I love all the products but I feel…
I love all the products but I feel ripped of when I open a product that is half full or less be truthful about how much is in there and make containers the same size
May 14, 2025
Unprompted review
Reply from WelleCo
Hi Sandra,
We sincerely appreciate you taking the time to provide us with your feedback with us.
I can confirm that as stated on the packaging The Evening Elixir does contain 150g of powder per jar. We have had to pack this in a larger container due to the cocoa powder, as when this settles it does compact in size. Please rest assured that as advertised this contains 150g of powder but does appear half empty to the eye.
Stay Welle,
Phoebe
WelleCo Customer Experience Specialist and In-House Nutritionist.
No apparent results but nice taste
It’s my second package of the evening elixir. I cant say it improved my skin or anything overall, but it tastes really nice with oar milk, so it’s a sweet treat before going to bed.
May 12, 2025
Unprompted review
Reply from WelleCo
Hi Leonor,
Thank-you for taking time to get in touch and for sharing your experience with us.
We are so glad to hear you have been enjoying The Evening Elixir. We love this as our nightly sweet treat!
We look forward to supporting you on your beauty through wellness journey and if you ever have any questions feel free to reach out!
Stay Welle,
Phoebe
WelleCo Customer Experience Specialist and In-House Nutritionist.
Their customer service is brilliant
Their customer service is brilliant. Answered my email on a Sunday and were very helpful. If only more companies were like this!
May 11, 2025
Unprompted review
Reply from WelleCo
Hi Karen,
Thank-you for taking time to get in touch and for sharing your experience with us.
We are so glad to hear of your warm experience with our Customer Experience Team. Our WelleCommunity is the heart of our brand.
We look forward to supporting you on your beauty through wellness journey and if you ever have any questions feel free to reach out!
Stay Welle,
Phoebe
WelleCo Customer Experience Specialist and In-House Nutritionist.
This product is expensive and almost…
This product is expensive and almost undrinkable.
April 20, 2025
Reply from WelleCo
Hi Joanne,
While we love to hear feedback from the WelleCo community, we never like to hear that you are disappointed.
I am sorry to hear that The HydroProtein Elixir is not as you expected.
We understand that wellness looks different to everyone and that this blend / flavour may not be suitable for you.
We would love to offer you an alternative product if you wished.
Our team have reached out to you via email with some further details.
Phoebe.
WelleCo Customer Experience Specialist & In-House Nutritionist.
Reply from WelleCo
Hi Linda,
Thank-you for taking time to get in touch and for sharing your experience with us.
We are so glad to hear you have been enjoying our products and of your warm experience with our Customer Experience Team.
We look forward to supporting you on your beauty through wellness journey and if you ever have any questions feel free to reach out!
Stay Welle,
Phoebe
WelleCo Customer Experience Specialist and In-House Nutritionist.
Gorgeous hot chocolate
Gorgeous hot chocolate
Really helps me sleep sound and wake up feeling refreshed
My skin is also glowing
April 17, 2025
Reply from WelleCo
Hi Angela,
Thank-you for taking time to get in touch and for sharing your experience with us.
We are so glad to hear you have been enjoying The Evening Elixir and seeing the well deserved benefits.
We look forward to supporting you on your beauty through wellness journey and if you ever have any questions feel free to reach out!
Stay Welle,
Phoebe
WelleCo Customer Experience Specialist and In-House Nutritionist.
Wellness foundation
I really look forward to receiving my welleco products . They have become a foundation for my wellbeing now I’m approaching 60.
April 20, 2025
Reply from WelleCo
Hi Jane,
Thank-you for taking time to get in touch and for sharing your experience with us.
We are so glad to hear you have been enjoying the products in our Welle collection!
We look forward to supporting you on your beauty through wellness journey and if you ever have any questions feel free to reach out!
Stay Welle,
Phoebe
WelleCo Customer Experience Specialist and In-House Nutritionist
Poor product
The service and delivery was perfect. But I really dislike the product. It may just be personal preference, but I find the taste undrinkable
April 17, 2025
Reply from WelleCo
Hi Helen,
Thank-you for taking time to get in touch and for sharing your experience with us.
We are sorry to hear that The HydroProtein Elixir is not the right fit for your routine. We would love to offer you an alternative product and have reached out to you via email.
We look forward to supporting you on your beauty through wellness journey and if you ever have any questions feel free to reach out!
Stay Welle,
Phoebe
WelleCo Customer Experience Specialist and In-House Nutritionist.
Unfortunately very disappointing!
Super motivated to try the HydroProtein Elixir my first disappointment came when opening the nice black box... it is half empty! Mixing the powder into a glass of water and it starts to clot. The biggest disappointment, however, is the taste. The Passionfruit version tastes awful. Will be finishing the half empty box and not reordering.
April 22, 2025
Unprompted review
Reply from WelleCo
Hi there,
While we love to hear feedback from the WelleCo community, we never like to hear that you are disappointed.
I am sorry to hear that The HydroProtein Elixir is not as you expected.
We understand that wellness looks different to everyone and that this blend / flavour may not be suitable for you.
We would love to offer you a refund and alternative product if you wished. If you could share some further information with us we would love to help make further arrangements for you.
Phoebe,
WelleCo Customer Experience Specialist.
The hydroprotein tastes really bad
The hydroprotein tastes really bad. I never expect delicious perfection when it comes to protein powder, but this is just undrinkable.
April 18, 2025
Unprompted review
Reply from WelleCo
Hi Norma,
Thank-you for getting in touch.
While we love to hear feedback from the WelleCo community, we never like to hear that you are disappointed.
I am sorry to hear that The HydroProtein Elixir is not as you expected.
We understand that wellness looks different to everyone and that this blend / flavour may not be suitable for you.
We suggest you try adding frozen berries / ice and blending to make this more of a smoothie.
We would love to offer you a different product from our collection to try and have requested some further information.
Phoebe,
WelleCo Customer Experience Specialist.
Love the Super Elixer
Love the Super Elixer. I have it after lunch and it helps keep me full until my next snack. It’s a greens drink people, it tastes fruity but isn’t candy or a smoothie. I honestly don’t get all the negative reviews. I tried clear protein and love the concept but don’t love the flavor so trying another one. Overall, ingredients are clean and I’m a happy customer.
April 19, 2025
Unprompted review
Reply from WelleCo
Hi Suzanne,
Thank-you for taking time to get in touch and for sharing your experience with us.
We are so glad to hear you have been enjoying The Super Elixir.
We are glad to hear you have tried The HydroProtein Elixir! We would love to send you the alternate flavour to try, if you have not purchased this already!
We look forward to supporting you on your beauty through wellness journey and if you ever have any questions feel free to reach out!
Stay Welle,
Phoebe
WelleCo Customer Experience Specialist.
The blood orange super greens
I ordered the blood orange super greens powder and the taste to me is so revolting that I’ve struggled so much to drink it and have now given up. I feel terrible for giving up because it’s so expensive but I literally can’t stomach it. The texture is also quite thick and a little gloppy. If you love it, good for you, but this is my experience.
April 19, 2025
Unprompted review
Reply from WelleCo
Hi Alexandra,
While we love to hear feedback from the WelleCo community, we never like to hear that you are disappointed.
I am sorry to hear that The Super Elixir - Blood Orange is not as you expected.
We understand that wellness looks different to everyone and that this blend / flavour may not be suitable for you.
We would love to offer you an alternative product if you wished. If you could share some further information with us we would love to help make further arrangements for you.
We have requested further information so we can best assist you.
Phoebe
WelleCo Customer Experience Specialist.
Have been happy with a couple products and went back for a 3rd purchase wanting to trust this company
This rating could go up as I just placed another order. Here are a couple things with pricing:
1) purchased items when they were running a sales promotion - I did not receive the promotion and payed full price on the order.
2) Just now when I ordered - I was asked if I wanted a free sample - I said yes and was charged $5 dollars for the sample.
I really liked the protein powder and the pineapple elixier. The collagen from my initial order had a rotten fish-like taste but I made myself finish it because it was so expensive. I want to trust this company and the products they sell - giving them another go even though they slipped in the $5 charge for my free sample on the purchase I just made; left me wondering how much money they make by doing that - which free sample do you want? I would have said no to the free sample if I knew it would cost $5.
April 18, 2025
Unprompted review
Reply from WelleCo
Hi DG,
Thank-you for taking time to get in touch and for sharing your experience with us.
We are sorry to hear of your recent experience when purchasing with us. We would love to honour the promotion, and can refund you the additional costs you were accidentally faced with.
We have reached out to you for some further information.
Stay Welle,
Phoebe
WelleCo Customer Experience Specialist.
I actually love these products
I actually love these products. I'm currently using the green elixir and night time elixir. The hot chocolate tastes so good and helps me sleep. I have tried other brands of super greens in the past and they have tasted so awful I had to stop taking them. One particular brand made me vomit. But this one is great and makes me feel energetic and does wonders for my skin.
April 1, 2025
Unprompted review
Reply from WelleCo
Hi Roisin,
Thank-you for taking time to get in touch and for sharing your experience with us.
We are so glad to hear you have been enjoying The Super Elixir and The Evening Elixir!
We look forward to supporting you on your beauty through wellness journey and if you ever have any questions feel free to reach out!
Stay Welle,
Phoebe
WelleCo Customer Experience Specialist.
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