Bought the original, and have tried to drink it every day but it just tastes so bad, wish I'd tried a different flavour instead. Finished my month and don't think I'll buy again as it's expensive and... See more
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Review summary
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I have only been using the super elixer for a few days and certainly feel the benefits of this product, less tired during the day better sleep , however this supplement contains vitamin B6 which is re... See more
Company replied
I purchased both the well eco evening elixir hot chocolate mix and the hydro protein elixir that you mix with water. The protein water is in the blackcurrant and pomegranate flavour and sadly has an a... See more
Company replied
Company details
Written by the company
The pioneer of ingestible wellness. WelleCo is an Australian born company, founded in 2014 by Elle Macpherson as a result of her own personal wellness journey and discoveries. Our carefully curated collection of wellness solutions is underpinned by Elle’s philosophy that, with wellness, you can live the life you’d only dreamed of living. Feeling strong and alive, capable and confident. WelleCo is committed to empowering you to own your wellness journey. Naturally.
Contact info
Australia
- welleco.co.uk
3.2
Average
237 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 28% of negative reviews
Typically replies within 2 weeks
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The super elixir made me feel sick and…
The super elixir made me feel sick and bloated. Never again. The one from Wholefoods - Green Vibrance Powder - has been around forever and makes me feel great. No bloating.
April 1, 2025
Unprompted review
Reply from WelleCo
Hi there,
Thank you for getting in touch
While we love to hear feedback from the WelleCo community, we never like to hear that you are disappointed and The Super Elixir isn't as you expected.
The Super Elixir does contain ingredients that moderate digestion and support overall gut health. For example, fructooligo-saccharides (FOS), has been included in the formulation for its prebiotic properties, meaning that it helps to feed the beneficial bacteria in our digestive system. However, FOS does have the potential to cause digestive symptoms such as bloating and gas in some individuals, particularly when first starting to consume, while your body adjusts to the supplement.
We would typically recommend halving the dose for the first 2-3 weeks to allow your body to adjust to your new supplementary regime.
We understand that wellness looks different to everyone and that this blend may not be suitable for you.
We would love to offer you a refund and alternative product if you wished. If you could share some further information with us we would love to help make further arrangements for you.
Phoebe
WelleCo Customer Experience Specialist.
Don’t let your greens run out!
I have been using the super elixir for 2 months, I was very feeling fabulous, my skin was great , my cravings at night went away… overall fabulous. Then I forgot to reorder so I used another “green powder” for about 2weeks , I noticed the difference IMMEDIATELY!
I can’t believe the difference this makes . I won’t forget again!
Happy and Grateful at 58!
April 12, 2025
Unprompted review
Reply from WelleCo
Hi Laura,
Thank-you for taking time to get in touch and for sharing your experience with us.
We are so glad to hear you have been enjoying The Super Elixir and seeing the well deserved benefits.
We look forward to supporting you on your beauty through wellness journey and if you ever have any questions feel free to reach out!
Stay Welle,
Phoebe
WelleCo Customer Experience Specialist.
Terrible customer service
Terrible customer service, excuses about why I haven’t received my order and now they are not responding to follow-up emails.
I see that here on this platform they are not responding to reviews which highlight poor experiences - no offer to sort issues out- shocking!
No refund either!!
April 11, 2025
Unprompted review
Reply from WelleCo
Hi Bushra,
Thank-you for getting in touch.
We are so sorry to hear you have not received your WelleCo order.
This certainly does not meet our WelleCo standards and values and we apologise for this.
Our team have reached out to you via email, with details of a refund and a replacement order.
We thank-you for the opportunity you have provided us to resolve this issue for you and appreciate your patience during this time.
We look forward to continuing to support you on your wellness journey and if you require any further assistance, we are more than happy to help.
Stay welle,
Phoebe
WelleCo Customer Experience Specialist.
I was hoping for better front the…
I was hoping for better front the product, it smells so bad like cat pee ( I got the passion fruit elixir one) and taste is not good. I was going to bring it on vacation for the extra protein and electrolytes daily but I don't know if I'll be able to stomach it :(
April 11, 2025
Unprompted review
Reply from WelleCo
Hi Melissa,
While we love to hear feedback from the WelleCo community, we never like to hear that you are disappointed.
I am sorry to hear that The HydroProtein Elixir is not as you expected.
We understand that wellness looks different to everyone and that this blend / flavour may not be suitable for you.
We would love to offer you a refund and alternative product if you wished. If you could share some further information with us we would love to help make further arrangements for you.
I look forward to hearing from you,
Phoebe
WelleCo Customer Experience Specialist.
I can log on and ever time I request to…
I can not log into the Ap and every time I request to reset my password your Ap does not accept my email and does not resend the link to create a new password . Impossible to contact anyone to cancel my order.
March 20, 2025
Reply from WelleCo
Hi Karen,
Thank-you for getting in touch.
We are sorry to hear you have experienced difficulties with our app, we have shared your valuable feedback with our Digital Team to further look into.
Our Customer Experience Team have reached out to you via email, with an update on your account and recent order.
Please reach out to us if you have any further questions or concerns, we would love to help!
Phoebe
WelleCo Customer Experience Specialist.
Not for me.
Unfortunately I not only don’t like it but the vitamin C content is too high for someone either Hemochromotosis.
March 18, 2025
Reply from WelleCo
Hi Chris,
Thank-you for taking time to get in touch and for sharing your experience with us.
We are sorry to hear that the Evening Elixir is not the right fit for your routine. We would love to offer you an alternative product and have reached out to you via email with more information.
We look forward to supporting you on your beauty through wellness journey and if you ever have any questions feel free to reach out!
Stay Welle,
Phoebe
WelleCo Customer Experience Specialist.
I have received the Super Elixir
Terrible taste - I just tried the Super Elixir original flavour, 300g. Oh dear, I can't stomach the taste, there is a slight hint of pineapple at first which is okay but it's followed by a terrible earthy after taste. It may be wonderful stuff for your health, but I have no idea how I am going to take this daily. Feels like punishment... what a waste of money, my recommendation to you is try a sample packet first before investing. Lesson learnt. Update June '25 : I am now trying the Blood Orange flavour, mixed with a little orange juice and water, it tastes fine. It is difficult to avoid lumps of powder when mixing in a cup so I shake it thoroughly in a 500ml water bottle- it makes a huge difference if blended well. I hope to feel the benefits soon. Customer services were very helpful. I have changed my review to a 4.
April 4, 2025
Unprompted review
Reply from WelleCo
Hi Lisa,
I am sorry to hear that The Super Elixir is not as you expected.
We understand that wellness looks different to everyone and that this blend do not work for you.
We would love to offer you an alternative product or flavour. If you could share some further information with us we would love to help make further arrangements for you.
Stay Welle,
Phoebe
WelleCo Customer Experience Specialist.
I love Super Elixir
I love Super Elixir - nice taste, easy to use and nourishes the body.
March 19, 2025
Reply from WelleCo
Thank-you for taking time to get in touch and for sharing your experience with us.
We are so glad to hear you have been enjoying products from our WelleCo collection!
We look forward to supporting you on your beauty through wellness journey and if you ever have any questions feel free to reach out!
Stay Welle,
Phoebe
WelleCo Customer Experience Specialist.
If I could give it six stars I would
If I could give it six stars I would. The elixir is magical. Within a week of taking it daily my skin feels much tighter and glows with wellbeing. I was also quite blown away by this months subscription which came with a beautiful drinking bottle and sample of another flavour. When the product is this good to begin with I would never expect it to come with complimentary gifts, but I was delighted to receive them and now think even more highly of this company than ever before
March 18, 2025
Reply from WelleCo
Thank-you for taking time to get in touch and for sharing your experience with us.
We are so glad to hear you have been enjoying products from our WelleCo collection!
We look forward to supporting you on your beauty through wellness journey and if you ever have any questions feel free to reach out!
Stay Welle,
Phoebe
WelleCo Customer Experience Specialist.
An honest product, love it! 💚
Since I started using the Super Elixir I feel less down and I sleep better. I also have more energy. I really love the product, especially in combination with the Goddess Elixit. I tried three different flavors of the Super Elixir and they tasted just fine.
I don't recognize any of the bad service the other reviews are talking about.
The two products I used do as they claim.
Unfortunately my financial situation has changed and I can no longer afford it. Very unfortunate.
March 23, 2025
Unprompted review
Reply from WelleCo
Hi Annemeike,
Thank-you for taking time to get in touch and for sharing your experience with us.
We are so glad to hear you have been enjoying The Super Elixir and Goddess Elixir.
Our team would love to continue to support you and have reached out to you, via email.
We look forward to supporting you on your beauty through wellness journey and if you ever have any questions feel free to reach out!
Stay Welle,
Phoebe
WelleCo Customer Experience Specialist.
Terrible after taste so can’t drink…
Terrible after taste so can’t drink anymore. Waste of money
Still waiting for Wellco to get in touch as promised …..
March 21, 2025
Unprompted review
Reply from WelleCo
Hi Jo,
While we love to hear feedback from the WelleCo community, we never like to hear that you are disappointed.
I am sorry to hear that The Super Elixir is not as you expected.
We understand that wellness looks different to everyone and that this blend / flavour may not be suitable for you.
We would love to offer you an alternative product if you wished. If you could share some further information with us we would love to help make further arrangements for you.
Stay welle,
Phoebe
WelleCo Customer Experience Specialist.
WelleCo: STOP HARASSING ME!
WelleCo:
I have just received an order I did not order. All items will be returned as soon as I can. I don’t want any products from WelleCo. PLEASE STOP!!!!
I don’t know if you truly have issued a refund as you emailed me this morning at 04:00am!! I don’t trust you at all. This is very very frightening.
As I have requested please do not send me any more items, please stop this harassment!!!!
I will be informing the authorities here in U.K. because this is very highly unusual practice as these items are unwanted, have not been ordered.
And should this happen again I will inform the authorities internationally and I will inform the press, as this is something wasteful and it is harassment and I will issue a cease and desist notice, so right now this is your final notice, I am requesting that you stop sending me these communications and items. I don’t want anything from you.
For a long time I tried ending subscriptions and your algorithm on your app and website prevented me from ending the subscription the only way I was able to stop you from sending me items was to take my payment details from the account and even then you kept sending me emails saying you’d tried taking payments. I’m fed up of this. Yes I will be adding this to my Trustpilot feedback because this is very very sinister. I’m finding this very very frightening. Please STOP!!!!!!
PLEASE LEAVE ME ALONE!!!!!!!!!!!!!!!
PLEASE LEAVE ME ALONE!!!!!!!!!!!!!!!
PLEASE LEAVE ME ALONE!!!!!!!!!!!!!!!
A. Wright
March 17, 2025
Unprompted review
Reply from WelleCo
Hi Angela,
Thank-you for getting in touch and sharing your feedback. We are sorry to hear you are disappointed.
We do however, sincerely appreciate you taking the time to provide us with your comments as this gives us valuable information to continue to improve.
Our team have previously refunded your order and have shared further clarification in regards to your orders via email. We are hopeful that this has provided you with insight and clarity in regards to your orders.
I can confirm you hold no active subscriptions linked to WelleCo.
We look forward to continuing to support you on your wellness journey and if you require any further assistance, we are more than happy to help.
Help - it tastes horrible
Help - it tastes horrible. I have the original super elixir and I can’t handle taste. I’ve tried it in smoothies and half teaspoon but it’s terrible.
January 2, 2025
Unprompted review
Reply from WelleCo
Hi Julie,
Thank you for sharing your feedback.
While we love to hear feedback from the WelleCo community, we never like to hear that you are disappointed and The Super Elixir isn't as you expected.
The Super Elixir is a greens powder, with Barley Grass and Wheat Grass as one of the primary ingredients within the formulation, so therefore will have an underlying earthy taste.
Whilst we have customer's who definitely drink The Super Elixir on it's own or we recommend to also put into smoothies alongside Frozen Fruit, Vegetables and the Nourishing Protein.
We understand that wellness looks different to everyone and that this blend / flavour may not be suitable for you.
We would love to offer you an alternative product / flavour if you wished. If you could share some further information with us we would love to help make further arrangements for you.
Phoebe
WelleCo Customer Experience Specialist.
Had a problem with my order but it was…
Had a problem with my order but it was sorted out very quickly and speedy no hesitation I Thankyou for that , will be buying more products 😊
March 1, 2025
Reply from WelleCo
Hi Debra,
Thank-you for taking time to get in touch and for sharing your experience with us.
We apologise for any issues you experienced when ordering and appreciate your warm feedback for the resolution.
We hope you are enjoying your WelleCo products!
We look forward to supporting you on your beauty through wellness journey and if you ever have any questions feel free to reach out!
Stay Welle,
Phoebe
WelleCo Customer Experience Specialist.
I love this product
I really love the products they are all so delicious
From the great water bottle to the super greens, and night elixir, I recommend them to everyone
I definitely feel the difference taking the greens juice every day and I love all of the flavours I have had so far, I have a little collection now so I can pick and choose each day a different flavour, non of them taste of that green powder taste you can get with most other vitamin powders, the consistency is so smooth, I actually look forward to having my juice every morning and I rave about it to my clients, friends and family
March 10, 2025
Reply from WelleCo
Hi Susie,
Thank-you for taking time to get in touch and for sharing your experience with us.
We are so glad to hear you have been enjoying The Super Elixir, Evening Elixir and our Hydrator Bottle! These make for a game-changing wellness routine!
We look forward to supporting you on your beauty through wellness journey and if you ever have any questions feel free to reach out!
Stay Welle,
Phoebe
WelleCo Customer Experience Specialist.
Night Elixir and customer setvive
I only started using the Night Elixir and so far so good. It tastes good and have me relaxed and ready for bed. I had a problem with the order and Phoebe from the customer service resolved it quickly and professionally. I will def order again
.
March 2, 2025
Unprompted review
Reply from WelleCo
Hi Anna!
Thank-you for taking time to get in touch and for sharing your experience with us.
We are so glad to hear you have been enjoying The Evening Elixir as part of your night-time routine!
We appreciate your feedback in regards to your order issues and are happy we could provide you with a solution and positive experience.
We look forward to supporting you on your beauty through wellness journey and if you ever have any questions feel free to reach out!
Stay Welle,
Phoebe
WelleCo Customer Experience Specialist.
I've used Welleco for a few years
I've used Welleco for a few years - yes, it may be costly but I always return as the products simply work. I've tried several products and the service is always good. Would recommend :)
March 6, 2025
Reply from WelleCo
Hi Mac,
Thank-you for taking time to get in touch and for sharing your experience with us.
We are so glad to hear you have been enjoying products from our WelleCo collection!
We appreciate your ongoing loyalty as a WelleCommunity member.
We look forward to supporting you on your beauty through wellness journey and if you ever have any questions feel free to reach out!
Stay Welle,
Phoebe
WelleCo Customer Experience Specialist.
As usual it takes way too long to…
As usual it takes way too long to receive an order. I placed my most recent order 1 month ago and still nothing. Appalling.
March 6, 2025
Reply from WelleCo
Hi Caroline,
While we love to hear feedback from the WelleCo community, we never like to hear that you are disappointed.
We do however, sincerely appreciate you taking the time to provide us with your comments as this gives us valuable information to continue to improve.
I can confirm your order has now been delivered.
We apologise profusely for the delays and we have reached out to you via email with further information and correspondence.
We look forward to continuing to support you on your wellness journey and if you require any further assistance, we are more than happy to help.
Phoebe
WelleCo Customer Experience Specialist.
Excellent help line
Very helpful people on the help line. Nothing is too much trouble and the problem is fully resolved quickly.
February 20, 2025
Reply from WelleCo
Hi Cheryl,
Thank-you for taking time to get in touch and for sharing your experience with us.
We are so glad to hear of your positive experience with our Customer Experience Team.
We look forward to supporting you on your beauty through wellness journey and if you ever have any questions feel free to reach out!
Stay Welle,
Phoebe
WelleCo Customer Experience Specialist.
Good to know I'm including greens daily…
Good to know that I'm including greens in my diet in a consistent and easy way. Feel good feel the glow 😊
March 6, 2025
Reply from WelleCo
Hi GG,
Thank-you for taking time to get in touch and for sharing your experience with us.
We are so glad to hear you have been enjoying incorporating The Super Elixir into your wellness routine!
We look forward to supporting you on your beauty through wellness journey and if you ever have any questions feel free to reach out!
Stay Welle,
Phoebe
WelleCo Customer Experience Specialist.
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