I'm so glad I've discovered Wellgard. I’ve been taking the Biotin and Apple cider vinegar gummies and the Collagen for a few months now and I have genuinely noticed a positive difference since I start... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Desperate and fed up with reoccurring thrush, and very sceptical of promises made by various other supplements, I finally opted to try Vitaflora 20 Billion CFU Probiotics For Women. I can honestly sa... See more
Company replied
Great company to order from. Order regularly and never had any issues. Delivery is really prompt, next day if you order early enough. I’ve never had a need to contact customer support, which speaks vo... See more
Company replied
Delivery is prompt. Good reliable products. I have been taking a variety of products from wellgard while on a weight loss journey. Reasonably priced too.
Company details
Written by the company
In 2016, we set out to create a radical brand of supplements. For too long, the supplements industry had been defined by exaggerated promises and ridiculously high markups. After gathering a team of health and nutrition experts from UK, Europe and further afield, we set out together to challenge the industry. From day one, we knew we had to take on an autonomous approach. Working from the ground up, we built an online-only, direct to customer model, which allows us to offer clinically proven supplements at accessible prices. Staying true to our philosophy of "Clinically Proven Formulas. Maximum Results." has been a recipe for success. Today 100,000+ customers trust our products because they know what our products can do for them.
Contact info
Bayagan Group Ltd, Unit 5B, Brighton Trade Park Crowhurst Road, BN1 8AQ, Brighton, United Kingdom
- 01273604035
- support@wellgard.co.uk
- wellgard.co.uk
Wellgard. Feel Better. Live Better.
4.6
Excellent
992 reviews
Replied to 94% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I love this wellguard collagen i put it…
I love this wellguard collagen i put it in my coffee every morning, you can't taste it, I actually feel my skin is loads better. The customer service is excellent, I had still lots left and my repeat order was going to come out, they paused it no problem at all.
January 3, 2026
Reply from Wellgard
Hello Patricia,
We’re so happy to hear that you enjoy your Collagen in your coffee and are seeing such great results for your skin. We’re also delighted that our customer service could make your repeat order experience easy and flexible. Your support means a lot to us!
Many thanks,
Wellgard 💙
Reply from Wellgard
Hello Diana,
We’re thrilled to hear you enjoy the taste and that our High Strength Fibre Gummies fits well with your routine! We really appreciate your feedback.
Many thanks,
Wellgard 💛
Reply from Wellgard
Hello David,
It’s wonderful to hear that your order process and delivery went so well! We really appreciate your kind words and taking the time to leave us a review!
Many thanks,
Wellgard 💙
Reply from Wellgard
Hello Ashar,
Thank you so much for your lovely feedback! We’re really pleased to hear that everything is going well and that your wife is happy so far!
If you have any questions or need any support at all, please don’t hesitate to reach out, we’re always here to help. Thanks again for taking the time to leave a review, it truly means a lot to us.
Many thanks,
Wellgard 💙
Reply from Wellgard
Hello Patricia,
We’re delighted to hear that ordering was easy, delivery was quick, and that you enjoyed the product. Your feedback means a lot!
Many thanks,
Wellgard 💛
hoping they make a difference
have only just started taking these so can’t comment on them at the minute, but hopefully they will do the trick
January 1, 2026
Reply from Wellgard
Hello Debbie,
Thank you for your review.
We appreciate you giving the product a try, it can take a little time for supplements to make a noticeable difference.
We hope you see the results you’re looking for, and if you have any questions along the way, our customer support team is always happy to help.
Many thanks,
Wellgard 💛
Absolutely love shopping from…
Absolutely love shopping from wellguard, great value items and fast delivery. Wellguard always offer discounts as a regular customer.
December 31, 2025
Reply from Wellgard
Hello Nora,
Thank you so much for your kind words! We’re thrilled to hear you love shopping with us and that you’re enjoying our products, fast delivery, and regular discounts. Your support means a lot to us!
Many thanks,
Wellgard 💙
Reply from Wellgard
Hello Pat,
Thank you for your review! We’re glad to hear you’re happy with the fast delivery and tracking. We really appreciate your feedback.
Many thanks,
Wellgard 💛
Once again my order came very quickly
Once again my order came very quickly, so happy with my product and delivery
December 31, 2025
Reply from Wellgard
Hello Sara,
We’re thrilled to hear your order arrived quickly and that you’re happy with both the product and delivery. Your support means a lot to us, and we really appreciate you taking the time to share your experience.
Many thanks,
Wellgard 💙
Unable to write an address correctly??
Royal mail has notified me today that the address is unidentified, so my item has gone back to Wellguard
What have you written on the label? Address is 100% correct on the order, so sort this out ASAP.
This review will stay negative unless this issue is resolved today. 03.01.26. I am now without my purchase AND my money!!
As an update from 05.01.26, they only offered to refund me partially. An excuse that didn't make sense, so I'm not getting into an email debate with them, it's in professional hands now.
January 3, 2026
Unprompted review
Reply from Wellgard
Hello Roobz,
We’re very sorry to hear about your experience and understand your frustration. After reviewing this order, it appears that the delivery details were entered incorrectly, which unfortunately caused Royal Mail to return the item to us.
We did offer to redirect a replacement to the correct address, which unfortunately wasn’t accepted.
As a small business, we’re unable to refund the additional shipping costs that occurred due to the address issue. Full details of our return and delivery policies are available for review on our website.
We genuinely value all our customers and always aim to resolve issues fairly and transparently.
Many thanks,
Wellgard
Fast delivery and great customer…
Fast delivery and great customer service. Only just taking product so can’t comment- that said if it goes well are being buying more as very pleased with service
December 30, 2025
Reply from Wellgard
Hello Billy,
We’re delighted to hear you’re pleased with our fast delivery and customer service. We hope you enjoy your product, and we look forward to helping you again in the future!
Many thanks,
Wellgard 💙
Reply from Wellgard
Hello Ogechi,
Thank you so much for your review! We’re thrilled to hear your order was delivered on time.
Many thanks,
Wellgard 💛
I have not yet received my order and…
I have not yet received my order and unable to track when I press on track parcel nothing happens !!!!
December 29, 2025
Reply from Wellgard
Hello Victoria,
We’d like to confirm that we reached out to you directly regarding this matter, and you confirmed that your parcel has now been successfully received.
If you need any further assistance or have any additional questions, please don’t hesitate to contact our customer support team, we’re always happy to help.
Many thanks,
Wellgard
Reply from Wellgard
Hell Ilo,
Thank you for taking the time to leave us a 5 star review! We’re glad to hear you’re happy with the product. Your support means a lot to us!
Many thanks,
Wellgard 💙
I love these products and csn feel a…
I love these products and csn feel a difference in my hair..skin...nails
December 17, 2025
Reply from Wellgard
Hello Natalie,
We’re thrilled to hear that you’re noticing a difference in your hair, skin, and nails, it’s always wonderful to hear our products are making a positive impact. We really appreciate your support!
Many thanks,
Wellgard 💛
great products
i bought their magnesium capsules and they are working out just fine for me!
October 1, 2025
Reply from Wellgard
Hello Marston,
We’re so pleased to hear that the magnesium capsules are working well for you. It’s great to know our products are helping, we really appreciate your support!
Many thanks,
Wellgard 💙
MY JOURNEY vitamins by wellgard
MY JOURNEY vitamins by wellgard
TOO much IRON ! These are suggested for people on Mounjaro , I’ve had so many blood tests throughout my journey and once I started taking these multivitamins I was having severe night sweats. I had multiple blood test done which came back that my iron levels were far too high.!! When I read the reviews on Amazon after this I saw everybody commenting about the iron, this can be quite dangerous and they should review the ingredients on this. No need for so much iron. And as for the night sweats, oh my goodness, I’ve had to stop the tablets completely because of this I thought I was going through early menopause.!!! Caused me so much distress but actually upon stopping these tablets all of my symptoms have gone
December 30, 2025
Unprompted review
Reply from Wellgard
Hello,
Thank you for taking the time to share your experience.
We take all feedback regarding our products very seriously. Our My Journey vitamins are formulated to meet specific nutritional requirements and are fully compliant with UK food supplement regulations. The iron content is clearly listed on the label to allow customers to make an informed choice based on their individual needs.
Iron requirements can vary significantly from person to person, and we always recommend consulting a healthcare professional before starting any new supplement, particularly for those already monitoring blood levels or managing medical treatments.
We would appreciate the opportunity to discuss this further and review your experience in more detail. Please contact our customer support team directly so we can assist you.
Many thanks,
Wellgard
Definitely recommend
Easy to order and received super quick excellent packaging and am now a convert to wellgard products
December 15, 2025
Reply from Wellgard
Hello Angela,
Thank you so much for your fantastic review! We’re thrilled to hear that your order arrived quickly and that you’re enjoying our products.
Many thanks,
Wellgard 💛
Great company to order from
Great company to order from. Order regularly and never had any issues. Delivery is really prompt, next day if you order early enough. I’ve never had a need to contact customer support, which speaks volumes, but I’m sure they’re great. I’ve also recommended friends and family and they love the service too.
November 28, 2025
Reply from Wellgard
Hello Cat,
We’re delighted to hear that you’ve had consistently smooth experiences with our service and delivery, and that you’re happy to recommend us to friends and family, that really means a lot. We’ll continue doing our best to keep your orders prompt and hassle-free.
Thank you again for your support!
Many thanks,
Wellgard 💙
Reply from Wellgard
Hello Tk,
Thank you so much for your kind review! We’re delighted to hear you’re happy with both the service and the product quality. We really appreciate your support.
Many thanks,
Wellgard 💛
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.