I'm so glad I've discovered Wellgard. I’ve been taking the Biotin and Apple cider vinegar gummies and the Collagen for a few months now and I have genuinely noticed a positive difference since I start... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Desperate and fed up with reoccurring thrush, and very sceptical of promises made by various other supplements, I finally opted to try Vitaflora 20 Billion CFU Probiotics For Women. I can honestly sa... See more
Company replied
Great company to order from. Order regularly and never had any issues. Delivery is really prompt, next day if you order early enough. I’ve never had a need to contact customer support, which speaks vo... See more
Company replied
Delivery is prompt. Good reliable products. I have been taking a variety of products from wellgard while on a weight loss journey. Reasonably priced too.
Company details
Written by the company
In 2016, we set out to create a radical brand of supplements. For too long, the supplements industry had been defined by exaggerated promises and ridiculously high markups. After gathering a team of health and nutrition experts from UK, Europe and further afield, we set out together to challenge the industry. From day one, we knew we had to take on an autonomous approach. Working from the ground up, we built an online-only, direct to customer model, which allows us to offer clinically proven supplements at accessible prices. Staying true to our philosophy of "Clinically Proven Formulas. Maximum Results." has been a recipe for success. Today 100,000+ customers trust our products because they know what our products can do for them.
Contact info
Bayagan Group Ltd, Unit 5B, Brighton Trade Park Crowhurst Road, BN1 8AQ, Brighton, United Kingdom
- 01273604035
- support@wellgard.co.uk
- wellgard.co.uk
Wellgard. Feel Better. Live Better.
4.6
Excellent
991 reviews
Replied to 94% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Quick prompt service
January 5, 2026
Reply from Wellgard
Hello Sam,
Thank you for your feedback! We’re glad you’re happy with our quick and prompt service.
Many thanks,
Wellgard 💛
high fibre gummies as…
Ordered the high fibre gummies as recommended for mounjaro users for constipation and been having as per directions which 3 per day so bit of a con really as finishes quickly . However the “high fibre” is doing nothing for me these gummies do NOT work so waste of money
January 16, 2026
Unprompted review
Reply from Wellgard
Hello Patel,
Thank you for taking the time to share your feedback.
We’re sorry to hear that the High Fibre Gummies didn’t meet your expectations. Everyone’s digestive system responds differently to fibre intake, and individual results can vary.
The recommended serving size and fibre content are clearly listed on the product page and packaging to help customers make an informed decision before purchase.
We appreciate your honest feedback, as it helps us continue to review our products and how we communicate their intended use.
If you’d like to discuss your experience further, please feel free to reach out to our customer support team directly.
Many thanks,
Wellgard
Prompt dispatch and delivery with good…
Prompt dispatch and delivery with good communication. Thank you
January 9, 2026
Reply from Wellgard
Hello Christine,
We’re glad you’re happy with the prompt dispatch, delivery, and communication. We really appreciate your support!
Many thanks,
Wellgard 💙
Highly recommend Wellgard
I'm so glad I've discovered Wellgard. I’ve been taking the Biotin and Apple cider vinegar gummies and the Collagen for a few months now and I have genuinely noticed a positive difference since I started taking them. Not only is the product effective and the gummies taste delicious, but the customer service team are so helpful and kind. It’s rare to find a company that cares about its customers as much as the quality of its supplements. Highly recommend! A wonderful brand that I’ll definitely keep supporting.
January 13, 2026
Unprompted review
Reply from Wellgard
Hello Hafizah,
We’re so happy to hear that you’re noticing positive results with our Biohair guummies, ACV gummies, and Collagen. It’s fantastic to know you enjoy the taste and find our customer service helpful, making our customers happy is always our top priority. Your support and recommendation means a lot to us!
Many thanks,
Wellgard 💛
Reply from Wellgard
Hello Lynn,
We’re glad you’re happy with the prompt delivery, careful packaging, and value you received. We appreciate your support!
Many thanks,
Wellgard 💙
Reply from Wellgard
Hello Jackie,
We’re thrilled to hear that ordering was easy and that your delivery arrived quickly. We really appreciate your support!
Many thanks,
Wellgard 💛
Very quick delivery
January 8, 2026
Reply from Wellgard
Hello Ruth,
Thank you for taking the time to leave your feedback! We’re glad to hear your order arrived quickly!
Many thanks,
Wellgard 💙
Easy to navigate their website
Easy to navigate their website. Reasonably priced products especially on subscriptions. Quick processing and delivery of orders. Quality products.
January 6, 2026
Reply from Wellgard
Hello Anjams,
Thank you for your kind feedback! We’re glad you find our website easy to navigate and our subscription options valuable. It’s great to hear that order processing, delivery, and product quality are all hitting the mark for you!
Many thanks,
Wellgard 💛
Would not order again
Ordered via TikTok and received the wrong item. Contacted both TikTok and Wellgard but both told me to go to the other as it was their issue. In the end Wellgard sent me the correct item but claimed it was a “good will gesture” - unsure how it’s good will to send me what I ordered and paid for. Shame as their products do seem to good quality.
January 8, 2026
Reply from Wellgard
Hello Rebecca,
Thank you for your feedback. We’re really sorry for the confusion you experienced. Your order was purchased through TikTok Shop and not fulfilled directly by us, which means that returns, refunds, or replacements are handled through the TikTok Shop platform.
That said, we always try to help where we can, and in this case, we offered you a replacement, which you accepted. Our team works very hard to support our customers, but we also need to follow certain processes to protect ourselves and ensure fair treatment for everyone.
We’re glad you’re happy with the product itself, and we hope you enjoy it. Thank you for taking the time to leave your review, we really value all feedback as it helps us improve.
Many thanks,
Wellgard
Reply from Wellgard
Hello Sarah,
We’re thrilled to hear you’re enjoying our products and that delivery was quick and easy.
Many thanks,
Wellgard 💙
I used to buy from this company bit…
I used to buy from this company bit went onto try other Collagen but found not as good so Ive gone back to this one
Ordering was easy and delivered in days rather than weeks.
January 7, 2026
Reply from Wellgard
Hello Gina,
Thank you for coming back to us! We’re delighted to hear you’re happy with your decision and that ordering and delivery were smooth and fast. It’s wonderful to know our products continue to meet your expectations.
Many thanks,
Wellgard 💛
I have terminal cancer and ripped off
I would never buy off this company . I have terminal cancer and needed something to help . I bought from this company and I recived the product broken and powder all innthe box . I sent photos and the refused my refund. Id Really stay away from this company
December 10, 2025
Unprompted review
Reply from Wellgard
Hello Jeffrey,
We’re truly sorry to read your review and to hear about your situation.
We take concerns like this extremely seriously and would genuinely welcome the opportunity to investigate what has happened. Unfortunately, we’re unable to locate your order based on the information provided in the review.
Please reach out to us directly at support@wellgard.co.uk with your order details so we can look into this for you as a priority and work towards a resolution.
Thank you for bringing this to our attention, we hope to hear from you soon.
Many thanks,
Wellgard
Arrived when stated
Arrived when stated. Easy to order. No real instructions came with box as to when to take.
January 6, 2026
Reply from Wellgard
Hello Carolyn,
Thank you for your review and for sharing your feedback.
We’re pleased to hear that your order arrived on time and that you found the ordering process easy. We appreciate your comments regarding the instructions, all usage guidance is outlined on our website, and our customer support team is always happy to help if you need any additional clarification.
Many thanks,
Wellgard
Very easy to deal with the company
Very easy to deal with the company. You can change subscription dates online to suit your needs.
Products are good.
Worth a try.
Customer for two years 👍🏻
January 7, 2026
Reply from Wellgard
Hello Hazel,
Thank you so much for your kind words and for being a loyal customer for two years! We’re glad to hear you find our subscription system convenient and that you’re enjoying the products. Your support means a lot to us!
Many thanks,
Wellgard 💙
Thankyou for the gummies that are so…
Thankyou for the gummies that are so tasty and easy to take . I have used them and I see a difference.
January 1, 2026
Reply from Wellgard
Hello Ellen,
Thank you for your lovely feedback! We’re so happy to hear that you’re enjoying the gummies and noticing a difference. It’s wonderful to know they’re both tasty and easy to take!
Many thanks,
Wellgard 💛
Gave new bank details to use…
Gave new bank details to use alternative account 12 weeks still not changed ?
January 5, 2026
Reply from Wellgard
Hello Dave,
We’d be happy to look into this for you and ensure everything is updated correctly. Please contact our customer support team directly with your details so we can assist you further.
Many thanks,
Wellgard 💙
Does exactly what it says and I will…
Does exactly what it says and I will continue to use them for my supplies. Easy and efficient.
November 11, 2025
Reply from Wellgard
Hello Jan,
Thank you for your kind words! We’re so glad to hear our products are living up to your expectations and making things easy and efficient for you. We look forward to continuing to supply you with what you need!
Many thanks,
Wellgard 💙
Reply from Wellgard
Hello Diane,
Thank you so much for letting us know that you’re noticing stronger nails, healthier hair, and improved skin. Your feedback motivates us to keep delivering the best products for our customers.
Many thanks,
Wellgard 💛
Reply from Wellgard
Hello Dominic,
We’re very sorry to hear that your order hasn’t arrived. Our records show that it was marked as delivered on 08-01-2026.
We really wish you had reached out to us earlier, as we’re always here to help with any delivery issues.
We’ve also sent you an email to follow up, could you please confirm if you have now received your order? We would love to get this sorted for you as soon as possible!
Many thanks,
Wellgard
I love this wellguard collagen i put it…
I love this wellguard collagen i put it in my coffee every morning, you can't taste it, I actually feel my skin is loads better. The customer service is excellent, I had still lots left and my repeat order was going to come out, they paused it no problem at all.
January 3, 2026
Reply from Wellgard
Hello Patricia,
We’re so happy to hear that you enjoy your Collagen in your coffee and are seeing such great results for your skin. We’re also delighted that our customer service could make your repeat order experience easy and flexible. Your support means a lot to us!
Many thanks,
Wellgard 💙
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