Recently move house. We have order several appliance all delivered on time. We received a great deal of help in store with choosing a suitable appliance at a good price. Beyond the call of duty se... See more
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Review summary
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WE NEEDED A NEW COOKER AND THEY WERE HONEST ABOUT WHAT MODELS HAD MORE COMPLAINTS. THEY TOOK THE OLD COOKER AWAY! MY SON ORDERED A NEW WASHING OLD ONE TAKEN AWAY AND NEW ONE INSTALLED AND TESTED☺️WE... See more
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From ordering my new fridge to installation it was handled professionally. When installing the fridge there were a few obstacles which were dealt with efficiently and with good humour. I highly recom... See more
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Super helpful team, as usual. Rory assisted me with the quotes for what I needed on this occasion. Even trying to locate what I was looking for with the help of the area manager. He went above and be... See more
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Company details
About Wellingtons Home Electrical
Written by the company
Wellingtons Electrical is an independent electrical retailer serving Kent and South East London since
1898 with showrooms in Erith and Bromley. Whether you visit us in-store or shop online, you'll enjoy expert advice, outstanding customer service and a carefully selected range of premium electrical appliances from the world's leading brands.
From washing machines, fridge freezers and ovens to TVs, vacuum cleaners, coffee machines and kitchen taps, we stock trusted brands including AEG, Bosch, Miele, NEFF, Siemens, Samsung, Sony, Shark, Dyson, Quooker, Rangemaster, Liebherr, Smeg and many more.
Showrooms
Visit our Erith or Bromley showroom to explore our products in person and speak to our knowledgeable team. With decades of combined experience, we're here to help you choose the right appliance for your home and answer any questions along the way.
Leading Brands
We offer an extensive range of kitchen appliances, home entertainment, floorcare and small domestic appliances from some of the biggest names in the industry. Whether you're replacing a single appliance or planning a complete kitchen, you'll find quality products to suit every home.
Award-Winning Service
Outstanding customer service has always been at the heart of what we do. Thousands of five-star customer reviews reflect the care and attention we give every order, and our commitment has been recognised through multiple industry awards, including honours from the Electrical Retail Industry Awards (ERT), Innovative Electrical Retailing (IER) Awards and local Above and Beyond Bromley awards.
Expert Advice
Choosing the right appliance can be confusing, but our experienced sales team is here to help. Whether you visit a showroom, give us a call or use our website chat, we'll provide honest, practical advice to help you make the right decision.
Delivery & Installation
We deliver six days a week, with convenient delivery days and time slots to suit your schedule. Our own two-person delivery and installation team will carefully deliver large appliances to any room in your home, professionally install them where required, and can even remove and recycle your old appliance.
Customer Support
Our service doesn't end when you place your order. We'll contact you to arrange delivery, keep you updated throughout the process and remain on hand should you need any further advice or assistance. Whether by phone, in-store or through our online chat, our friendly team is always happy to help.
Why Shop with Wellingtons?
Over 127 years of trusted local service Thousands of five-star customer reviews Award-winning customer service Expert advice from experienced specialists Premium brands at competitive prices Six-day delivery with convenient time slots Professional in-house delivery and installation Two-person delivery to any room in your home Online shopping backed by real people ready to help
From washing machines, fridge freezers and ovens to TVs, vacuum cleaners, coffee machines and kitchen taps, we stock trusted brands including AEG, Bosch, Miele, NEFF, Siemens, Samsung, Sony, Shark, Dyson, Quooker, Rangemaster, Liebherr, Smeg and many more.
Showrooms
Visit our Erith or Bromley showroom to explore our products in person and speak to our knowledgeable team. With decades of combined experience, we're here to help you choose the right appliance for your home and answer any questions along the way.
Leading Brands
We offer an extensive range of kitchen appliances, home entertainment, floorcare and small domestic appliances from some of the biggest names in the industry. Whether you're replacing a single appliance or planning a complete kitchen, you'll find quality products to suit every home.
Award-Winning Service
Outstanding customer service has always been at the heart of what we do. Thousands of five-star customer reviews reflect the care and attention we give every order, and our commitment has been recognised through multiple industry awards, including honours from the Electrical Retail Industry Awards (ERT), Innovative Electrical Retailing (IER) Awards and local Above and Beyond Bromley awards.
Expert Advice
Choosing the right appliance can be confusing, but our experienced sales team is here to help. Whether you visit a showroom, give us a call or use our website chat, we'll provide honest, practical advice to help you make the right decision.
Delivery & Installation
We deliver six days a week, with convenient delivery days and time slots to suit your schedule. Our own two-person delivery and installation team will carefully deliver large appliances to any room in your home, professionally install them where required, and can even remove and recycle your old appliance.
Customer Support
Our service doesn't end when you place your order. We'll contact you to arrange delivery, keep you updated throughout the process and remain on hand should you need any further advice or assistance. Whether by phone, in-store or through our online chat, our friendly team is always happy to help.
Why Shop with Wellingtons?
Over 127 years of trusted local service Thousands of five-star customer reviews Award-winning customer service Expert advice from experienced specialists Premium brands at competitive prices Six-day delivery with convenient time slots Professional in-house delivery and installation Two-person delivery to any room in your home Online shopping backed by real people ready to help
Local Free Delivery
Written by the company
- We offer free delivery to selected UK locations and can often deliver within 24 hours of purchase
- Wellingtons Electrical has their own in-house delivery and installation team which means we can be more flexible and communicative with our customers, working around a time that is convenient for you.
- Over 127 years on the high street
- Our team of experts know their stuff! We've been helping families find the right appliances since 1898, that’s five generations of know-how, and counting.
- 5* Customer Service
- At Wellingtons, customer service isn't just something we talk about, it's what we're known for. With thousands of genuine 5-star reviews, our customers regularly praise our knowledgeable team, honest advice, reliable delivery and professional installation. From helping you choose the right appliance to delivering, installing and supporting you after your purchase, we're committed to making every step of your experience as easy and enjoyable as possible.
Price Match Promise
Wellingtons is pleased to offer an in-store only price match guarantee
We all love getting the best deals, and sometimes even saving a few pounds can make a huge difference. That's why we're committed to matching the price of any product you find cheaper elsewhere.
Contact info
210-214 Bexley Rd, DA8 3HD, Erith, United Kingdom
- 01322 344100
- erith@wellingtonselectrical.co.uk
- wellingtonshomeelectrical.co.uk
4.9
Excellent
3K reviews
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Replied to 100% of negative reviews
Typically replies within 24 hours
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Reply from Wellingtons Home Electrical
Thank you for your kind words. We are really pleased to hear you found our service friendly, honest and impeccable. Providing straightforward advice and great service is exactly what we aim for, so your feedback means a lot to the whole team.
Highly recommend
Have purchased a number of appliances from Wellingtons over the last few years. In all instances service from ordering to delivery/installation has been excellent. Staff always helpful and so much easier to talk to people who are knowledgeable on applicancies, will go and check if the stock is actually in and offer a good a delivery service. Same guy doing the delivery on my recent purchase and everything carried out professional. I have tried other on line sites, but my first preference is Wellingtons.
March 6, 2026
Reply from Wellingtons Home Electrical
We are delighted to hear that the service from ordering through to delivery and installation has been consistently excellent. Our team always aim to offer knowledgeable advice, check stock properly and make the whole process straightforward for our customers.
Reply from Wellingtons Home Electrical
Thank you for your kind feedback. We are pleased to hear that our team were helpful and well informed, both in store and over the phone. Providing knowledgeable advice and taking the time to understand what customers need is very important to us.
Reply from Wellingtons Home Electrical
Thank you for your kind feedback. We really appreciate you taking the time to share your experience. It means a lot to the whole team to hear that our service was both friendly and professional.
A First Class Service.
As a small property management company, we are able to totally rely on Wellingtons for their expertise on white goods for tenanted properties. It is extremely rare to find the high level of service, in all aspects from ordering to delivery/installation, that Wellingtons provide, A first class company!
March 10, 2026
Unprompted review
Reply from Wellingtons Home Electrical
Thank you for your kind words. We are delighted to support your property management team and really appreciate the trust you place in us for supplying appliances for your tenanted properties. From advice on the right white goods through to delivery and installation by our in-house team, we always aim to make the whole process as smooth and reliable as possible. Thank you again for choosing Wellingtons and for taking the time to share your experience.
Very easy to order on-line
Very easy to order on-line. Dishwasher was a very reasonable price and it was delivered and fitted within 2 days.
March 2, 2026
Reply from Wellingtons Home Electrical
Thank you for your kind feedback. We’re delighted to hear that ordering online was straightforward and that your dishwasher was delivered and installed so quickly. Our team always aims to provide great value along with efficient delivery and professional installation. We hope you enjoy your new appliance, and please don’t hesitate to get in touch if we can help with anything else in the future.
Pleasant and informative sales staff…
Pleasant and informative sales staff and delivery staff
February 26, 2026
Reply from Wellingtons Home Electrical
We’re really pleased to hear that you found both our sales team and delivery staff pleasant and informative. Providing helpful advice in store and a smooth delivery experience is something we take great pride in.
Have been using this store for many…
Have been using this store for many years, wouldn’t think of going elsewhere. Customer service is excellent with any problems quickly resolved. Price matched to the bigger nameless stores. Latest purchase delivered by the smiling Luke. What more could you want ?
February 25, 2026
Reply from Wellingtons Home Electrical
We’re incredibly grateful for your loyalty over the many years you’ve been shopping with us. It’s fantastic to hear that our customer service continues to meet your expectations and that any issues have been resolved quickly.
We’re also pleased that Luke looked after you with a smile on your latest delivery. Price matching the larger retailers while providing the personal service of a local business is something we take great pride in.
Reply from Wellingtons Home Electrical
We’re delighted to hear that you received excellent service once again. It means a great deal to us that customers return and continue to have positive experiences with our team.
Clean shop well stocked the assistant…
Clean shop well stocked the assistant was very helpful and took the time to understand what we were looking for and advised when a rough delivery date would be made
February 24, 2026
Reply from Wellingtons Home Electrical
We’re delighted to hear that you found the store clean and well stocked, and that our assistant took the time to understand what you were looking for. Providing helpful advice and keeping customers informed about delivery times is all part of the service we aim to provide.
Good engineer who knew what he was doing
February 10, 2026
Reply from Wellingtons Home Electrical
We’re really pleased to hear that our engineer was able to help and that you felt confident in their knowledge and experience. Our team takes great pride in providing professional and reliable service.
Always had an excellent service from…
Always had an excellent service from Wellingtons and use them whenever new appliances are needed
February 24, 2026
Reply from Wellingtons Home Electrical
We are delighted to hear that you have always received excellent service from Wellingtons and that you choose us whenever you need new appliances. It really means a great deal to us that customers return time and time again.
Service from Wellingtons is always…
Service from Wellingtons is always friendly and efficient from point of order through to delivery. Thank you!
February 23, 2026
Reply from Wellingtons Home Electrical
We are so pleased to hear that you consistently find our service friendly and efficient from ordering right through to delivery. Providing a smooth experience every time is exactly what we strive for.
Personal service
Personal service, responsive and helpful. I needed somebody to deliver and install my new fridge, take the old one away and not leave me with mountains of packaging- Wellingtons sorted it all out seamlessly - a real relief, and everything was sorted very quickly.
February 11, 2026
Reply from Wellingtons Home Electrical
We are delighted to hear that you found our service personal, responsive and helpful. Sorting everything from delivery and installation to taking away your old fridge and removing all the packaging is exactly how we believe it should be done, simple and stress free for you.
Cooker Purchase and Installation
Sales staff were excellent in helping us make a decision on the free standing cooker we required. Installation was efficient and timely.
All in all excellent service all round.
Well done.
February 25, 2026
Reply from Wellingtons Home Electrical
We are so pleased to hear that our sales team were able to help you choose the right freestanding cooker and that the installation was carried out efficiently and on time. From expert advice in store to a smooth fitting at home, we always aim to make the whole experience straightforward and enjoyable.
First Class Experience
Extremely quick delivery and installation. Good updates and information. Outstanding service from the engineers who were professional, polite and went abive and beyond. Highly recommend WE.
February 20, 2026
Reply from Wellingtons Home Electrical
We are delighted to hear that you had a first class experience with us, from the speed of delivery and installation to the updates and communication along the way. Keeping our customers informed and making the whole process seamless is something we work hard to achieve.
Excellent service throughout
Family run company with an excellent reputation. Freindly and helpful when I went to choose a new cooker. Arranged delivery, fitting and disposal of my old cooker at a very reasonable price.
The guys who delivered and fitted my new cooker were pleasant and thorough. Cleaning up as they went. They would not leave until they were happy with the way the cooker worked. Advised me to get a new carbon monoxide detector, as I didn't have one, and also asked me to ring to let them know there were no issues such as yellowish/orange flames as this would indicate the gas wasn't burning correctly. Overall a great service and experience. Would definitely recommend.
February 16, 2026
Unprompted review
Reply from Wellingtons Home Electrical
As a family run business, our reputation means everything to us, so it is wonderful to hear that you felt supported from the moment you came in to choose your new cooker through to delivery, installation and removal of the old one.
We are especially pleased to hear your comments about our installation team. Taking the time to work thoroughly, clean as they go, check everything is operating correctly and offer proper safety advice is all part of the service we believe every customer deserves. Your mention of the carbon monoxide detector and gas safety checks shows exactly the level of care our team strives to provide.
New tumble dryer
Two very friendly guys delivered and installed my new tumble dryer and disconnected and took away my old one.
A very professional and efficient service.
I can recommend Wellingtons. I will certainly use them again.
February 25, 2026
Reply from Wellingtons Home Electrical
We are delighted to hear that our delivery team looked after you so well, from installing your new tumble dryer to disconnecting and taking away the old one. Providing a friendly, professional and efficient service is exactly what we aim for, so it is great to know that reflected in your experience.
Thoroughly good and responsible…
Thoroughly good and responsible company. Bought a washing machine from them (which unfortunately broke down due to manufacturing defect) and I have received excellent aftersales support.
February 19, 2026
Reply from Wellingtons Home Electrical
We are sorry to hear that your washing machine developed a fault, but we are really pleased that our aftersales team was able to support you quickly and effectively. Even when issues arise due to manufacturing defects, we believe it is our responsibility to make the process as smooth and stress free as possible.
Knowledgeable and friendly staff.
Knowledgeable and friendly staff.
Delivery and service excellent.
February 18, 2026
Reply from Wellingtons Home Electrical
We are really pleased to hear that you found our team knowledgeable and friendly, and that your delivery and service experience was excellent. We take great pride in offering expert advice alongside a smooth, professional installation from our own in-house team.
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