Recently move house. We have order several appliance all delivered on time. We received a great deal of help in store with choosing a suitable appliance at a good price. Beyond the call of duty se... See more
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WE NEEDED A NEW COOKER AND THEY WERE HONEST ABOUT WHAT MODELS HAD MORE COMPLAINTS. THEY TOOK THE OLD COOKER AWAY! MY SON ORDERED A NEW WASHING OLD ONE TAKEN AWAY AND NEW ONE INSTALLED AND TESTED☺️WE... See more
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From ordering my new fridge to installation it was handled professionally. When installing the fridge there were a few obstacles which were dealt with efficiently and with good humour. I highly recom... See more
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Super helpful team, as usual. Rory assisted me with the quotes for what I needed on this occasion. Even trying to locate what I was looking for with the help of the area manager. He went above and be... See more
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Company details
About Wellingtons Home Electrical
Written by the company
Wellingtons Electrical is an independent electrical retailer serving Kent and South East London since
1898 with showrooms in Erith and Bromley. Whether you visit us in-store or shop online, you'll enjoy expert advice, outstanding customer service and a carefully selected range of premium electrical appliances from the world's leading brands.
From washing machines, fridge freezers and ovens to TVs, vacuum cleaners, coffee machines and kitchen taps, we stock trusted brands including AEG, Bosch, Miele, NEFF, Siemens, Samsung, Sony, Shark, Dyson, Quooker, Rangemaster, Liebherr, Smeg and many more.
Showrooms
Visit our Erith or Bromley showroom to explore our products in person and speak to our knowledgeable team. With decades of combined experience, we're here to help you choose the right appliance for your home and answer any questions along the way.
Leading Brands
We offer an extensive range of kitchen appliances, home entertainment, floorcare and small domestic appliances from some of the biggest names in the industry. Whether you're replacing a single appliance or planning a complete kitchen, you'll find quality products to suit every home.
Award-Winning Service
Outstanding customer service has always been at the heart of what we do. Thousands of five-star customer reviews reflect the care and attention we give every order, and our commitment has been recognised through multiple industry awards, including honours from the Electrical Retail Industry Awards (ERT), Innovative Electrical Retailing (IER) Awards and local Above and Beyond Bromley awards.
Expert Advice
Choosing the right appliance can be confusing, but our experienced sales team is here to help. Whether you visit a showroom, give us a call or use our website chat, we'll provide honest, practical advice to help you make the right decision.
Delivery & Installation
We deliver six days a week, with convenient delivery days and time slots to suit your schedule. Our own two-person delivery and installation team will carefully deliver large appliances to any room in your home, professionally install them where required, and can even remove and recycle your old appliance.
Customer Support
Our service doesn't end when you place your order. We'll contact you to arrange delivery, keep you updated throughout the process and remain on hand should you need any further advice or assistance. Whether by phone, in-store or through our online chat, our friendly team is always happy to help.
Why Shop with Wellingtons?
Over 127 years of trusted local service Thousands of five-star customer reviews Award-winning customer service Expert advice from experienced specialists Premium brands at competitive prices Six-day delivery with convenient time slots Professional in-house delivery and installation Two-person delivery to any room in your home Online shopping backed by real people ready to help
From washing machines, fridge freezers and ovens to TVs, vacuum cleaners, coffee machines and kitchen taps, we stock trusted brands including AEG, Bosch, Miele, NEFF, Siemens, Samsung, Sony, Shark, Dyson, Quooker, Rangemaster, Liebherr, Smeg and many more.
Showrooms
Visit our Erith or Bromley showroom to explore our products in person and speak to our knowledgeable team. With decades of combined experience, we're here to help you choose the right appliance for your home and answer any questions along the way.
Leading Brands
We offer an extensive range of kitchen appliances, home entertainment, floorcare and small domestic appliances from some of the biggest names in the industry. Whether you're replacing a single appliance or planning a complete kitchen, you'll find quality products to suit every home.
Award-Winning Service
Outstanding customer service has always been at the heart of what we do. Thousands of five-star customer reviews reflect the care and attention we give every order, and our commitment has been recognised through multiple industry awards, including honours from the Electrical Retail Industry Awards (ERT), Innovative Electrical Retailing (IER) Awards and local Above and Beyond Bromley awards.
Expert Advice
Choosing the right appliance can be confusing, but our experienced sales team is here to help. Whether you visit a showroom, give us a call or use our website chat, we'll provide honest, practical advice to help you make the right decision.
Delivery & Installation
We deliver six days a week, with convenient delivery days and time slots to suit your schedule. Our own two-person delivery and installation team will carefully deliver large appliances to any room in your home, professionally install them where required, and can even remove and recycle your old appliance.
Customer Support
Our service doesn't end when you place your order. We'll contact you to arrange delivery, keep you updated throughout the process and remain on hand should you need any further advice or assistance. Whether by phone, in-store or through our online chat, our friendly team is always happy to help.
Why Shop with Wellingtons?
Over 127 years of trusted local service Thousands of five-star customer reviews Award-winning customer service Expert advice from experienced specialists Premium brands at competitive prices Six-day delivery with convenient time slots Professional in-house delivery and installation Two-person delivery to any room in your home Online shopping backed by real people ready to help
Local Free Delivery
Written by the company
- We offer free delivery to selected UK locations and can often deliver within 24 hours of purchase
- Wellingtons Electrical has their own in-house delivery and installation team which means we can be more flexible and communicative with our customers, working around a time that is convenient for you.
- Over 127 years on the high street
- Our team of experts know their stuff! We've been helping families find the right appliances since 1898, that’s five generations of know-how, and counting.
- 5* Customer Service
- At Wellingtons, customer service isn't just something we talk about, it's what we're known for. With thousands of genuine 5-star reviews, our customers regularly praise our knowledgeable team, honest advice, reliable delivery and professional installation. From helping you choose the right appliance to delivering, installing and supporting you after your purchase, we're committed to making every step of your experience as easy and enjoyable as possible.
Price Match Promise
Wellingtons is pleased to offer an in-store only price match guarantee
We all love getting the best deals, and sometimes even saving a few pounds can make a huge difference. That's why we're committed to matching the price of any product you find cheaper elsewhere.
Contact info
210-214 Bexley Rd, DA8 3HD, Erith, United Kingdom
- 01322 344100
- erith@wellingtonselectrical.co.uk
- wellingtonshomeelectrical.co.uk
4.9
Excellent
3K reviews
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Replied to 100% of negative reviews
Typically replies within 24 hours
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Freezer purchase
Excellent advise and information given by Rory about purchasing a new freezer.
Delivery and installation by efficient and courteous staff.
February 10, 2026
Reply from Wellingtons Home Electrical
We are delighted to hear that Rory was able to provide excellent advice and clear information to help you choose your new freezer. Making sure you feel confident in your decision is always our priority.
It is also great to know our delivery and installation team were efficient and courteous. We take real pride in keeping everything in house so you receive the same high standard of service from showroom to installation.
In these times of AI and constant chat…
In these times of AI and constant chat bots online, it was a welcome relief to speak with real people over the phone. There was no waiting on the line, with endless music. The staff at Wellingtons are truly exceptional. The phone was answered immediately and the member of staff was very helpful and knowledgeable. She arranged everything there and then and listened to my needs. I was able to purchase the appropriate appliance and at very reasonable price. I am very pleased with Wellingtons.
February 16, 2026
Reply from Wellingtons Home Electrical
Providing knowledgeable advice, fair pricing and a personal service is exactly what we have built Wellingtons on for over a century, so it means a great deal to know this made a difference to your experience.
Rare Enthusiasm
It is not often that I enthuse about service but I have to say that the attention I received from Wellingtons from my initial enquiry right through to procurement of my oven and it's installation was exceptional. So thank you Chris and Pete.
I shall definately speak to them when the time comes to replace another domestic appliance.
February 16, 2026
Reply from Wellingtons Home Electrical
We're so pleased you are happy with the service you received and that it stood out from your initial enquiry right through to installation. We pride ourselves on looking after our customers at every stage, so your comments will mean a lot to Chris and Pete in particular.
Needed the appliances asap the guy at…
Needed the appliances asap the guy at the erith shop gave me the display models so that i did not have to wait. Great customer service. Only one disappointing thing that it couldnt be delivered and it was only 7 miles but because we were wrong side of the river we had to pick them Up but all in all great service
February 1, 2026
Reply from Wellingtons Home Electrical
We’re really pleased the team could help by arranging the display models so you didn’t have to wait. When things are urgent, we always try to find a practical solution.
We completely understand the frustration around delivery. Our delivery areas are structured to keep routes efficient and costs fair for everyone, but we do appreciate that being just a few miles away can still feel inconvenient if you’re outside the zone.
Exceptional service
It's not often that I enthuse about a company in this day and age. Wellingtons have just supplied and installed a new oven for me and the service has been exceptional.
Great interpersonal skills when I initially contacted them for advice and also during delivery and fitting. Thank you Chris and Pete. This company was a breath of fresh air.
February 16, 2026
Unprompted review
Reply from Wellingtons Home Electrical
We’re absolutely delighted you felt the service was exceptional from start to finish. Great advice at the beginning and a smooth delivery and installation really should go hand in hand, so it’s lovely to hear that came across.
Chris and Pete will be so pleased to see this mentioned. We’ll make sure your thanks are passed on to them personally.
Brilliant service, great selection of products.
I recently ordered a kitchen extractor fan and needed to get in touch a few times to confirm the delivery date. I was really impressed with the service I received. Every person I spoke to was polite, friendly, and more than happy to help.
They followed up on my behalf and made sure my details were passed on to confirm the delivery, which made the whole process much easier and stress-free.
Brilliant team – I would highly recommend!
February 3, 2026
Reply from Wellingtons Home Electrical
Thank you for taking the time to leave such a kind review. We know coordinating delivery can sometimes need a bit of chasing, so we’re really pleased the team could handle it for you and keep everything straightforward and stress-free.
We hope the new extractor fan is working perfectly in your kitchen, and if you ever need advice or help again, we’re always here.
top service
arrived on time, installed machine, removed old machine and packaging, and left!
January 31, 2026
Reply from Wellingtons Home Electrical
Thank you for the lovely feedback. We’re really pleased everything went smoothly, from arriving on time to installation and taking the old appliance away. Enjoy the new machine and if you need anything at all, we’re always here to help.
A shop you can trust and rely on
A shop you can trust and rely on. Good service and helpful people
February 10, 2026
Reply from Wellingtons Home Electrical
We really appreciate you taking the time to share your experience. Being a shop customers feel they can trust and rely on is exactly what we aim for, and it’s great to hear the team were helpful.
Fantastic service
We have purchased from Wellington several times before & every time the service is second to none.
February 10, 2026
Reply from Wellingtons Home Electrical
We really appreciate your continued support and it’s great to hear the service has been consistently second to none each time you’ve visited. That’s exactly what we aim for.
Reply from Wellingtons Home Electrical
We’re really pleased you were happy with both the price and the service. Our delivery and installation team will appreciate the mention, they always aim to make the whole process smooth from start to finish
Rang up to check they had the oven we…
Rang up to check they had the oven we wanted in stock and they made sure to check so we wouldn't waste a trip. Then when we were in the shop we gave them the dimensions we wanted a fridge freezer to fit and they found us three good choices on the fly.
February 9, 2026
Reply from Wellingtons Home Electrical
It’s great to hear the team could also quickly find suitable fridge freezer options once you were in store.
We appreciate you taking the time to leave feedback and hope you enjoy your new appliances. If you need anything else, we’re always happy to help.
I ordered a dishwasher
I ordered a dishwasher. Great price, delivery and fitting. All super smooth. Many thanks.
February 9, 2026
Reply from Wellingtons Home Electrical
We’re really pleased everything went smoothly from ordering to delivery and fitting, and that you were happy with the price too. That’s exactly the experience we aim to provide.
Excellent service we bought four big…
Excellent service we bought four big white goods, listen to what i wanted, ordered for us and delivered with care, we would definitely use them again
February 9, 2026
Reply from Wellingtons Home Electrical
We’re really pleased we could help you choose the right appliances and that everything was ordered and delivered with care. It’s great to hear the team listened to exactly what you needed.
Helpful and Professional
We have purchased a number of items from Wellingtons and have always found them helpful and professional. More recently a new tv from Paul and a washing machine from Chris. Both Paul and Chris were really knowledgeable about the products. Fast, efficient service and friendly delivery team too. We would have no hesitation recommending Wellingtons.
February 14, 2026
Unprompted review
Reply from Wellingtons Home Electrical
Thank you so much for your continued support, it really means a lot to us.
We’re delighted Paul and Chris were able to help you choose the right TV and washing machine, and that everything from advice through to delivery was smooth and efficient. We’ll be sure to pass your kind comments on to them and the delivery team.
Customer service
The people that work there so helpful and had patience.Excellent customer service thank you
January 29, 2026
Reply from Wellingtons Home Electrical
Thank you for the lovely feedback. We’re really pleased the team could help and take the time to make everything easy for you. We appreciate you choosing us and hope you enjoy your new appliance.
Top notch service.
Excellent help,knowledge and unbiased advice. Staff very competent and far better than those with large retailers. Recommend without any reservations.
January 28, 2026
Unprompted review
Reply from Wellingtons Home Electrical
We’re really pleased to hear that you found the team knowledgeable, helpful and unbiased in their advice. That’s exactly what we aim for, giving customers the right information to make the best choice for their home, without any pressure.
New Oven & Fridge installs in flat
Massive thanks to the Wellingtons Electrical team for fitting both an oven and a new fridge for me over the last month (and taking old ones away). Team always really friendly, tidy and very patient going up several flights of stairs! Much appreciated!
February 1, 2026
Reply from Wellingtons Home Electrical
Thank you so much for your lovely feedback. We’re really pleased our team could help with fitting both your oven and fridge, as well as removing the old appliances. It’s great to hear they were friendly, tidy, and patient (especially with all those stairs). We really appreciate you taking the time to share your experience and are always happy to help again in the future.
Great service
A real effort was made to search for the right products for me. The delivery men were very hard working and all products were delivered speedily and efficiently
January 22, 2026
Reply from Wellingtons Home Electrical
Thank you very much for your kind feedback. We’re really pleased to hear that our team made the effort to find the right products for you and that our delivery team worked hard to ensure everything was delivered quickly and efficiently. We appreciate you taking the time to share your experience and hope to help you again in the future.
A fair price and excellent service
A fair price and service, including a personal delivery for an item we needed urgently.
All very much appreciated, thank you.
January 24, 2026
Reply from Wellingtons Home Electrical
Thank you for your kind feedback. We’re really pleased we could help with a fair price and arrange a personal delivery when the item was needed urgently. We appreciate you taking the time to share your experience and look forward to helping you again in the future.
We would not go anywhere else
We would not go anywhere else, the service was great. Thr delivery was as expected the delevery staff were very good and knew what they were doing and verry efficiant. Would not go anywhere else for electrical goods.
February 3, 2026
Reply from Wellingtons Home Electrical
Thank you so much for your lovely review. We’re really pleased to hear you were happy with the service from start to finish, and that the delivery team made such a positive impression with their efficiency and professionalism.
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