Recently move house. We have order several appliance all delivered on time. We received a great deal of help in store with choosing a suitable appliance at a good price. Beyond the call of duty se... See more
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Review summary
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WE NEEDED A NEW COOKER AND THEY WERE HONEST ABOUT WHAT MODELS HAD MORE COMPLAINTS. THEY TOOK THE OLD COOKER AWAY! MY SON ORDERED A NEW WASHING OLD ONE TAKEN AWAY AND NEW ONE INSTALLED AND TESTED☺️WE... See more
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From ordering my new fridge to installation it was handled professionally. When installing the fridge there were a few obstacles which were dealt with efficiently and with good humour. I highly recom... See more
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Super helpful team, as usual. Rory assisted me with the quotes for what I needed on this occasion. Even trying to locate what I was looking for with the help of the area manager. He went above and be... See more
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Company details
About Wellingtons Home Electrical
Written by the company
Wellingtons Electrical is an independent electrical retailer serving Kent and South East London since
1898 with showrooms in Erith and Bromley. Whether you visit us in-store or shop online, you'll enjoy expert advice, outstanding customer service and a carefully selected range of premium electrical appliances from the world's leading brands.
From washing machines, fridge freezers and ovens to TVs, vacuum cleaners, coffee machines and kitchen taps, we stock trusted brands including AEG, Bosch, Miele, NEFF, Siemens, Samsung, Sony, Shark, Dyson, Quooker, Rangemaster, Liebherr, Smeg and many more.
Showrooms
Visit our Erith or Bromley showroom to explore our products in person and speak to our knowledgeable team. With decades of combined experience, we're here to help you choose the right appliance for your home and answer any questions along the way.
Leading Brands
We offer an extensive range of kitchen appliances, home entertainment, floorcare and small domestic appliances from some of the biggest names in the industry. Whether you're replacing a single appliance or planning a complete kitchen, you'll find quality products to suit every home.
Award-Winning Service
Outstanding customer service has always been at the heart of what we do. Thousands of five-star customer reviews reflect the care and attention we give every order, and our commitment has been recognised through multiple industry awards, including honours from the Electrical Retail Industry Awards (ERT), Innovative Electrical Retailing (IER) Awards and local Above and Beyond Bromley awards.
Expert Advice
Choosing the right appliance can be confusing, but our experienced sales team is here to help. Whether you visit a showroom, give us a call or use our website chat, we'll provide honest, practical advice to help you make the right decision.
Delivery & Installation
We deliver six days a week, with convenient delivery days and time slots to suit your schedule. Our own two-person delivery and installation team will carefully deliver large appliances to any room in your home, professionally install them where required, and can even remove and recycle your old appliance.
Customer Support
Our service doesn't end when you place your order. We'll contact you to arrange delivery, keep you updated throughout the process and remain on hand should you need any further advice or assistance. Whether by phone, in-store or through our online chat, our friendly team is always happy to help.
Why Shop with Wellingtons?
Over 127 years of trusted local service Thousands of five-star customer reviews Award-winning customer service Expert advice from experienced specialists Premium brands at competitive prices Six-day delivery with convenient time slots Professional in-house delivery and installation Two-person delivery to any room in your home Online shopping backed by real people ready to help
From washing machines, fridge freezers and ovens to TVs, vacuum cleaners, coffee machines and kitchen taps, we stock trusted brands including AEG, Bosch, Miele, NEFF, Siemens, Samsung, Sony, Shark, Dyson, Quooker, Rangemaster, Liebherr, Smeg and many more.
Showrooms
Visit our Erith or Bromley showroom to explore our products in person and speak to our knowledgeable team. With decades of combined experience, we're here to help you choose the right appliance for your home and answer any questions along the way.
Leading Brands
We offer an extensive range of kitchen appliances, home entertainment, floorcare and small domestic appliances from some of the biggest names in the industry. Whether you're replacing a single appliance or planning a complete kitchen, you'll find quality products to suit every home.
Award-Winning Service
Outstanding customer service has always been at the heart of what we do. Thousands of five-star customer reviews reflect the care and attention we give every order, and our commitment has been recognised through multiple industry awards, including honours from the Electrical Retail Industry Awards (ERT), Innovative Electrical Retailing (IER) Awards and local Above and Beyond Bromley awards.
Expert Advice
Choosing the right appliance can be confusing, but our experienced sales team is here to help. Whether you visit a showroom, give us a call or use our website chat, we'll provide honest, practical advice to help you make the right decision.
Delivery & Installation
We deliver six days a week, with convenient delivery days and time slots to suit your schedule. Our own two-person delivery and installation team will carefully deliver large appliances to any room in your home, professionally install them where required, and can even remove and recycle your old appliance.
Customer Support
Our service doesn't end when you place your order. We'll contact you to arrange delivery, keep you updated throughout the process and remain on hand should you need any further advice or assistance. Whether by phone, in-store or through our online chat, our friendly team is always happy to help.
Why Shop with Wellingtons?
Over 127 years of trusted local service Thousands of five-star customer reviews Award-winning customer service Expert advice from experienced specialists Premium brands at competitive prices Six-day delivery with convenient time slots Professional in-house delivery and installation Two-person delivery to any room in your home Online shopping backed by real people ready to help
Local Free Delivery
Written by the company
- We offer free delivery to selected UK locations and can often deliver within 24 hours of purchase
- Wellingtons Electrical has their own in-house delivery and installation team which means we can be more flexible and communicative with our customers, working around a time that is convenient for you.
- Over 127 years on the high street
- Our team of experts know their stuff! We've been helping families find the right appliances since 1898, that’s five generations of know-how, and counting.
- 5* Customer Service
- At Wellingtons, customer service isn't just something we talk about, it's what we're known for. With thousands of genuine 5-star reviews, our customers regularly praise our knowledgeable team, honest advice, reliable delivery and professional installation. From helping you choose the right appliance to delivering, installing and supporting you after your purchase, we're committed to making every step of your experience as easy and enjoyable as possible.
Price Match Promise
Wellingtons is pleased to offer an in-store only price match guarantee
We all love getting the best deals, and sometimes even saving a few pounds can make a huge difference. That's why we're committed to matching the price of any product you find cheaper elsewhere.
Contact info
210-214 Bexley Rd, DA8 3HD, Erith, United Kingdom
- 01322 344100
- erith@wellingtonselectrical.co.uk
- wellingtonshomeelectrical.co.uk
4.9
Excellent
3K reviews
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Replied to 100% of negative reviews
Typically replies within 24 hours
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Great service and pricing
Great service and pricing! Easy to speak to someone by phone before placing order, better prices than any other retailer and great service through to delivery. Would definitely use again.
January 8, 2026
Reply from Wellingtons Home Electrical
Thank you so much for your brilliant feedback. We’re really pleased you found it easy to speak to someone before ordering, that our pricing stood out, and that service right through to delivery was great. We really appreciate the recommendation and look forward to helping you again
Very good price and great personal…
Very good price and great personal service. Would thoroughly recommend
January 5, 2026
Reply from Wellingtons Home Electrical
Thank you for your kind words. We’re so pleased you were happy with the price and the personal service.
Excellent advice and service
Really helpful and knowledgeable salesman in the store provided a lot of information and guidance to help us decide on our dishwasher purchase.
We opted for the delivery, installation and removal of old device package which was actioned promptly and efficiently. A couple of post-installation questions were answered promptly with a quick call to the store.
January 8, 2026
Reply from Wellingtons Home Electrical
Thank you so much for your lovely feedback. We’re really pleased to hear our team were helpful and knowledgeable in guiding you to the right dishwasher. It’s great to know delivery, installation and removal all went smoothly, and that your post-installation questions were sorted quickly too. Enjoy your new dishwasher, and thanks for choosing us
Real People, not Robots
When you make a telephone call to Wellingtons it is answered not by a robot but a real live person, in my case a very helpful lady called Dawn who assisted me in finding the correct product I was looking for, which was not quite straightforward as it was to replace an item over 40 years old. Dawn located the item and arranged for a technician to come the following day to discuss installation.
January 9, 2026
Unprompted review
Reply from Wellingtons Home Electrical
Thank you so much for your lovely feedback, we really appreciate you taking the time to share it.
We're glad you are happy with the service you received and proud of Dawn for looking after you so well. Replacing an appliance that’s over 40 years old is never straightforward, so it’s great to hear she helped you find the right product and arranged a technician visit so quickly.
Excellent Customer Service
The salesperson was friendly helpful and knowledgeable. At Wellingtons the customer service is amazing. They are all so helpful & do everything they can to help. The prices are good too.
January 6, 2026
Reply from Wellingtons Home Electrical
Thank you so much for your lovely feedback. We’re really pleased to hear our team were friendly, helpful, and knowledgeable that’s exactly what we aim for. Amazing customer service and good value are what we’re all about, so it means a lot that you noticed. Thanks again for choosing Wellingtons
Wellingtons are fab
I always buy my white goods from Wellingtons as they're so knowlegable and friendly. Every time I have an appliance delivered I choose the full installation and removal of my previous broken model. The delivery and installation team are fab too.
Buy local - buy Wellingtons. Highly recommended
December 29, 2025
Reply from Wellingtons Home Electrical
Thank you so much, that really means a lot to us. We’re proud of our team for being knowledgeable, friendly, and taking care of delivery, installation, and removal properly. Thanks for supporting local and for choosing Wellingtons time after time, we appreciate your recommendation.
Purchased online but they didnt have the item
Purchased online only for them to tell me they have no control over stock and they didnt have the item. They gave a refund fairly quickly hence 2 stars and not one. I went to AO.com after who have plebty of stock.
January 3, 2026
Reply from Wellingtons Home Electrical
Thank you for taking the time to leave your feedback, and we’re really sorry for the frustration this caused.
Our understanding is this item was a clearance product that had just sold in one of our stores, and unfortunately the website hadn’t yet updated to reflect that it was no longer available. We completely understand how disappointing that is, especially when you’ve ordered in good faith.
We’re glad we were able to process your refund quickly, but we know that doesn’t make up for the inconvenience of not getting the item you wanted. Your comments have been shared with the team so we can tighten up how clearance stock is shown online and avoid this happening again.
Thank you again for your honesty, and we do hope you’ll consider giving us another try in the future.
Fast
Fast, efficient service. Ordered product online and installation service. Received a call with a 3hour time slot. Delivery team were efficient and polite and no mess. Very pleased, highly recommend
January 1, 2026
Reply from Wellingtons Home Electrical
Thank you so much for your kind review. We’re really pleased to hear everything went smoothly from ordering through to installation. It’s great to know the delivery team were efficient, polite and left no mess we’ll be sure to pass your feedback on to them.
Reply from Wellingtons Home Electrical
Thank you for your review. We’re pleased to hear your Beko tumble dryer was exactly as described and delivered on time. Thanks for choosing us.
First class for customer service
How lovely to find a store that still believes in customer service. I needed to replace my built in fridge freezer but was unable to measure the opening nor get to the store due to surgery which left me on crutches, they couldn’t have been more helpful. I gave the details of the model I had there now and the different model I wanted to replace it with. They checked all the dimensions from the information I gave them. Everything was delivered fitted and the old one removed very speedily by delightful, polite fitters.
I will definitely use them again when I replace my built in cooker. Thank you very much Wellingtons you were a star 🌟🌟🌟
December 16, 2025
Unprompted review
Reply from Wellingtons Home Electrical
Thank you so much for your kind and thoughtful review. We’re really pleased we could make the process easy for you, especially while you were recovering. We’ll be sure to pass your lovely comments on to the whole team, including our fitters. We look forward to helping you again when you’re ready to replace your built-in cooker.
Excellent service with great and…
Excellent service with great and friendly staff.
January 1, 2026
Unprompted review
Reply from Wellingtons Home Electrical
Thank you so much for your kind words! We’re delighted you had such a positive experience with our friendly team
Really good staff,helpful and a good…
Really good staff,helpful and a good knowledge of the products that they sell. Delivery great and again drivers very helpful
December 16, 2025
Reply from Wellingtons Home Electrical
Thank you so much for your lovely feedback. We’re delighted to hear our team were helpful and knowledgeable, and that delivery went smoothly too. We’ll be sure to pass your kind words on to the drivers as well, they’ll really appreciate it. Thanks again for choosing us
The service from Wellington’s was first…
The service from Wellington’s was first rate, from my initial call to the delivery of my order.
Highly recommended.
December 17, 2025
Reply from Wellingtons Home Electrical
Thank you so much for your kind words. We’re delighted to hear you received first-rate service from your initial call right through to delivery. Your recommendation really means a lot to the whole team at Wellington’s. We look forward to helping you again in the future.
Reply from Wellingtons Home Electrical
Thank you for your kind words. We’re delighted to hear you had another great experience and received excellent customer service. We really appreciate your continued support
Helped get my cooker sorted when it…
Helped get my cooker sorted when it couldn’t be fitted the next day even though it was Christmas Eve! Easy to order and brillant company will be ordering again.
December 18, 2025
Reply from Wellingtons Home Electrical
Thank you so much for your lovely review. We’re really glad we could help get everything sorted for you, especially on Christmas Eve. It’s great to hear you found the ordering process easy, and we truly appreciate your kind words and support. We look forward to helping you again in the future
Reply from Wellingtons Home Electrical
Thank you for your kind words. We’re really pleased you found the team knowledgeable and helpful, that’s exactly what we aim for. We appreciate you taking the time to leave a review
Oven died on christmas eve
Oven died on christmas eve. Phoned the Erith office and they had one in that was compatible and available immediately. Helped me load up in my car and a very good price. Excellent service
December 24, 2025
Unprompted review
Reply from Wellingtons Home Electrical
Thank you so much for your lovely review. We’re really pleased we could help get you sorted so quickly, especially on Christmas Eve. The Erith team will be delighted to hear your kind words, and we’re glad we could find a compatible oven at a great price and help you get it home safely. Thanks again for choosing us, it really means a lot
Always ready with a warm greeting and a…
Always ready with a warm greeting and a smile. Very friendly and ever so helpful, bought a radiator on the 18th Dec so near Christmas but they delivered it the next day. Mrs Morgan
December 18, 2025
Reply from Wellingtons Home Electrical
Thank you so much, Mrs Morgan, for your lovely review. We’re delighted you found the team welcoming and helpful, and we’re especially pleased we could get your radiator delivered so quickly just before Christmas. We really appreciate your kind words.
Reply from Wellingtons Home Electrical
Thanks for your review
Good company
Good company; good service and installation. We use them for all our large white goods purchases - they've been a pleasure to deal with for a long time.
November 27, 2025
Reply from Wellingtons Home Electrical
Thank you for your kind feedback. We’re really pleased to hear you’ve had such a positive experience with our service and installation. It means a lot that you continue to choose us for your white goods.
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