We Love Bathrooms Reviews 

Reply from We Love Bathrooms

Jul 13, 2026

Thank you so much for the fantastic review – and we love the title, "Bathrooms love you too!" 😊

We're delighted to hear that you used our collection service and found both the pricing and the service to be good value. We always aim to make the process as straightforward and convenient as possible, whether customers choose delivery or collection.

It's wonderful to know that you had a positive experience with us, and we really appreciate you taking the time to share your feedback.

Thank you again for choosing We Love Bathrooms, and we hope to see you again for any future bathroom projects!

Kind regards

Stuart
Customer Service

Reply from We Love Bathrooms

Jul 13, 2026

Thank you for your feedback, and we're sorry to hear that you experienced difficulties whilst using our website.

It is unusual for the website to behave in this way, as we do not commonly receive reports of baskets not being saved or being cleared unexpectedly. However, we appreciate you bringing this to our attention, and we have passed your comments on to our IT team so that they can investigate further.

We're also sorry to hear that you found the information when trying to contact us could have been clearer. Customer feedback is incredibly valuable, and comments such as yours help us identify areas where we can improve.

That said, we're pleased to see that you were ultimately able to complete your purchase, and we appreciate your perseverance in placing your order.

Thank you again for taking the time to share your experience, and we hope to provide you with a smoother experience in the future.

Kind regards

Stuart
Customer Service

Reply from We Love Bathrooms

Jul 13, 2026

Thank you so much for your feedback!

We really appreciate your patience in getting through to our Customer Service team, and we're sorry that there was a bit of a wait. At busy times, our lines can become particularly busy, but we always strive to assist every customer as quickly as possible.

We're delighted to hear that once you got through, our team were helpful and able to assist you with your enquiry. Providing friendly and supportive service is incredibly important to us, so it's wonderful to know that this was reflected in your experience.

Thank you again for taking the time to leave your review. We truly appreciate your understanding and hope to assist you again in the future!

Kind regards

Stuart
Customer Service

Reply from We Love Bathrooms

Jul 13, 2026

Thank you so much for your wonderful review!

We're absolutely delighted to hear that we could help turn a stressful situation around for you. Mistakes can happen during any renovation project, so we're really pleased that we were able to step in, get a replacement bath to you so quickly, and help keep your builder on track.

It's also fantastic to hear that you were happy not only with the service you received but also with the quality and value of the products. We work hard to offer great products at competitive prices, backed up by customer service that genuinely goes the extra mile when needed.

Thank you again for your kind words and for choosing We Love Bathrooms. We truly appreciate your support and hope you enjoy your beautiful new bathroom for many years to come!

Kind regards

Stuart
Customer Services

Reply from We Love Bathrooms

Jul 10, 2026

Thank you so much for your fantastic review! 🌟

We're delighted to hear that you found the best price online, including delivery, and that you were pleased with the overall service you received.

While we're sorry that there was a missing item from your delivery, we're really pleased to hear that the issue was resolved quickly and without any hassle. We understand how frustrating it can be when something isn't quite right with an order, so our team always aims to put things right as quickly and smoothly as possible.

It's wonderful to know that your replacement item was with you the very next day and that the experience left you feeling positive about our service. Feedback like yours means a great deal to us, as it shows that our team is delivering the level of customer care we strive for.

Thank you again for choosing We Love Bathrooms and for taking the time to share your experience. We truly appreciate your support and look forward to helping you again with any future bathroom projects!

Kind regards

Stuart
Customer Service

Reply from We Love Bathrooms

Jul 10, 2026

Thank you so much for your lovely review! 🌟

We're delighted to hear that you had such a positive experience with our customer service team. It's wonderful to know that the member of staff you spoke with understood exactly what you were looking for and was able to make you feel comfortable throughout the process.

We know that choosing the right products or asking for advice can sometimes feel overwhelming, so our team always aims to provide friendly, knowledgeable, and reassuring support to help make the experience as easy and enjoyable as possible.

Your kind words mean a great deal to us, and we'll be sure to share your feedback with the team. It's always rewarding to hear that we've been able to make our customers feel confident and well looked after.

Thank you again for choosing We Love Bathrooms and for taking the time to leave your review. We truly appreciate your support and look forward to helping you again with any future bathroom projects!

Kind regards

Stuart
Customer Service

Reply from We Love Bathrooms

Jul 10, 2026

Thank you so much for your wonderful review! 🌟

We're absolutely delighted to hear that you found our service amazing and that you've found us so easy to deal with. Providing a smooth, hassle-free experience for our customers is exactly what we strive for, so it's fantastic to know that we've delivered on that for you.

Our team works hard to make every step of the process as straightforward as possible, from placing an order and answering questions to delivery and after-sales support. Hearing that your experience has been easy and enjoyable means a great deal to us.

Thank you once again for taking the time to share your feedback and for choosing We Love Bathrooms. We truly appreciate your support and look forward to helping you again with any future bathroom projects!

Kind regards

Stuart
Customer Service

Reply from We Love Bathrooms

Jul 10, 2026

Thank you so much for your fantastic review! 🌟

We're delighted to hear that your delivery was spot on and that you received exactly what you wanted. There's nothing better than knowing our customers are happy with both their products and the service they've received.

We work hard to ensure that orders are delivered accurately and efficiently, so it's wonderful to know that everything went smoothly for you and met your expectations.

We're especially pleased to hear that you'll be coming back to us in the future. Returning customers are the greatest compliment we can receive, and we truly appreciate your confidence in We Love Bathrooms.

Thank you again for taking the time to leave your feedback. We really appreciate your support and look forward to helping you again with your next bathroom project!

Kind regards

Stuart
Customer Service

Reply from We Love Bathrooms

Jul 10, 2026

Thank you so much for your lovely review! 🌟

We're delighted to hear that you enjoyed your visit to our showroom and appreciated being able to browse at your own pace. We believe that customers should feel comfortable exploring our displays without any pressure, while knowing that friendly, knowledgeable help is always available whenever it's needed.

It's wonderful to hear that when you did need assistance and advice, our team was able to provide the support you were looking for. We take great pride in offering helpful and informative service, so your kind comments mean a lot to us.

We're especially pleased to hear that you would recommend We Love Bathrooms to others. There really is no greater compliment, and we truly appreciate your trust and support.

Thank you again for taking the time to share your experience. We hope to welcome you back to our showroom again in the future and assist you with any other bathroom projects you may have!

Kind regards

Stuart
Customer Services

Reply from We Love Bathrooms

Jul 10, 2026

Thank you so much for your kind review! 🌟

We're delighted to hear that you found our salesperson to be both professional and helpful. Choosing the right products can sometimes be a difficult decision, so we're always happy to provide advice, answer questions, and help our customers compare different options to find the perfect solution for their project.

It's wonderful to know that the assistance you received made your experience a positive one. Our team takes great pride in offering friendly, knowledgeable service without any pressure, and feedback like yours lets us know we're achieving exactly that.

We'll be sure to pass your kind comments on to the team, as they always appreciate hearing when their efforts have made a difference.

Thank you again for choosing We Love Bathrooms and for taking the time to share your experience. We truly appreciate your support and look forward to helping you again with any future bathroom projects!

Kind regards

Stuart
Customer Service

Reply from We Love Bathrooms

Jul 10, 2026

Thank you so much for your wonderful review! 🌟

We're delighted to hear that your experience with We Love Bathrooms was such a positive one from start to finish. It's fantastic to know that you found our website easy to use and that the ordering process was simple and straightforward.

We're also really pleased that our delivery service met your expectations. Keeping our customers updated with clear communication regarding delivery dates and times is something we know is important, so it's great to hear that everything arrived seamlessly and exactly as it should.

It sounds like you're in the middle of an exciting bathroom revamp, and we're thrilled to have been a part of your project. We hope you love the finished result and enjoy your new bathroom for many years to come.

Thank you once again for your kind words and for choosing We Love Bathrooms. We truly appreciate your support and look forward to helping you again with any future home improvement projects!

Kind regards

Stuart
Customer Service

Reply from We Love Bathrooms

Jul 10, 2026

Thank you so much for your kind review! 🌟

We're delighted to hear that you found our service to be very professional. Providing a high standard of customer care, along with friendly and knowledgeable assistance, is something we take great pride in, so it's wonderful to know that your experience reflected this.

Our team works hard to ensure every customer receives the support they need, whether it's helping with product choices, answering questions, or ensuring the ordering process runs smoothly. Feedback like yours means a great deal to us and motivates us to continue delivering the best possible service.

Thank you again for choosing We Love Bathrooms and for taking the time to share your experience. We truly appreciate your support and look forward to helping you again with any future bathroom projects!

Kind regards

Stuart
Customer Service

Reply from We Love Bathrooms

Jul 8, 2026

Thank you so much for your wonderful review! 🌟

We're delighted to hear that, although you experienced some difficulties ordering online, Jude was able to step in and make the process easy for you.

We'll be sure to pass your kind comments on to Jude, as we know she'll be thrilled to hear them. Providing friendly, helpful, and knowledgeable service is something our team takes great pride in, and it's fantastic to know that she was able to assist you and ensure you got exactly what you needed.

We understand that sometimes ordering online doesn't always go to plan, so having a team that's happy to help and guide customers through the process is incredibly important to us. It's great to hear that your experience with our Wigan store left such a positive impression.

Thank you again for choosing We Love Bathrooms and for taking the time to share your experience. We truly appreciate your support and look forward to helping you again with any future bathroom projects!

Kind regards

Stuart
Customer Service

Reply from We Love Bathrooms

Jul 8, 2026

Thank you so much for your fantastic review! 🌟

We're delighted to hear that you were pleased with both our customer service and the value we offer. It's especially great to know that we were able to get your tiles to you quickly when you needed them.

We understand that timing can be crucial when you're working on a project, and our team always does their best to help where possible and ensure orders are delivered as promptly as they can be. Knowing that our efforts made a difference to your project is incredibly rewarding.

It's also wonderful to hear that you found our products to be great value. We work hard to offer competitive prices without compromising on quality or service, so feedback like yours means a lot to us.

Thank you again for taking the time to leave such kind comments and for choosing We Love Bathrooms. We truly appreciate your support and look forward to helping you again with any future projects!

Kind regards

Stuart
Customer Service

Reply from We Love Bathrooms

Jul 8, 2026

Thank you for your review! 🌟

We're delighted to hear that you're pleased with how the product looks so far. We completely understand that it's difficult to give a full opinion until everything has been installed, and finding a reliable electrician when your usual one is away can certainly be frustrating!

We're confident that once your mirror is fitted and you get to see it in place and fully functioning, you'll be absolutely delighted with it. In fact, we have a feeling you might even be tempted to come back and upgrade that review to a full 5 stars! 😊

We really appreciate you taking the time to share your thoughts at this stage, and we hope you're able to get the installation arranged soon. We're sure the finished result will be well worth the wait.

Thank you again for choosing We Love Bathrooms, and we hope you enjoy your new mirror for many years to come!

Kind regards

Stuart
Customer Service

Reply from We Love Bathrooms

Jul 7, 2026

Thank you so much for your lovely review! 🌟

We're delighted to hear that you're happy with your experience. Customer satisfaction is always our top priority, so it's wonderful to know that we've been able to meet your expectations.

Our team works hard to provide quality products, competitive prices, and excellent customer service, and feedback like yours lets us know we're doing things right. Your kind words really do mean a lot to everyone here.

Thank you once again for choosing We Love Bathrooms. We truly appreciate your support and hope to be able to help you again with any future bathroom projects. Enjoy your purchase!

Kind regards

Stuart
Customer Service

Reply from We Love Bathrooms

Jul 7, 2026

Thank you for taking the time to leave your feedback. We are sincerely sorry to hear about your experience and apologise for the frustration caused by the failed delivery attempts.

We appreciate how disappointing it must have been, particularly as you had received a number of other deliveries to the same address without any issues. We understand why this left you feeling frustrated, and we have raised the delivery issue with the relevant team so that it can be investigated with our delivery partner and help prevent similar situations in the future.

As soon as you notified us of the problem, we made it a priority to process a replacement order as quickly as possible, which we understand you have since collected. Whilst we're pleased we were able to get a replacement to you without further delay, we recognise this does not make up for the inconvenience you experienced in the first place.

We're also sorry to hear that you felt the telephone support you received did not meet your expectations. Providing helpful and professional customer service is something we take very seriously, and your comments will be shared internally as part of our ongoing commitment to improving our service.

Please accept our sincere apologies once again, and thank you for bringing this matter to our attention.

Kind regards

Stuart
Customer Service

Reply from We Love Bathrooms

Jul 6, 2026

Thank you so much for your wonderful review! 🌟

We're absolutely delighted to hear that you had such a positive experience with our team. It's fantastic to know that our staff were able to help you find the right products for your project and that you felt they went above and beyond to assist you.

We know that choosing the perfect products can sometimes be a challenge, so our team is always happy to offer advice, answer questions, and help customers find the best solutions to suit their needs, style, and budget. Hearing that this made a difference to your experience is incredibly rewarding.

Your recommendation to friends and family means a great deal to us. There really is no greater compliment than knowing you would confidently recommend We Love Bathrooms to others, and we truly appreciate your trust and support.

Thank you once again for taking the time to share your experience. We hope you enjoy your completed project, and we look forward to helping you again with any future bathroom renovations or home improvement plans!

Kind regards

Stuart
Customer Service

Reply from We Love Bathrooms

Jul 6, 2026

Thank you so much for your fantastic review! 🌟

We're delighted to hear that you enjoyed visiting our showroom and were impressed by the wide range of bathroom products and displays we have available. We work hard to create a showroom that offers plenty of inspiration and allows customers to see the quality and variety of our products in person, so it's wonderful to know you found it worthwhile.

We're especially pleased to hear that Keri looked after you so well. We'll be sure to pass on your kind comments, as we know she'll be delighted to hear them. Providing friendly, knowledgeable advice and helping customers make the right choices is something our team takes great pride in, and it's fantastic to know that Keri was able to answer your questions and make the purchasing process smooth and enjoyable.

Thank you once again for taking the time to share your experience and for choosing We Love Bathrooms. We truly appreciate your support and hope you enjoy your new purchase. We look forward to welcoming you back to our showroom in the future whenever you're planning your next bathroom project!

Kind regards

Stuart
Customer Service

Reply from We Love Bathrooms

Jul 6, 2026

Thank you so much for your fantastic review! 🌟

We're delighted to hear that Steven was able to help you get your trade account set up and process your first order so quickly. We know how important efficiency is for our trade customers, and it's great to hear that everything was handled smoothly from the outset.

We'll be sure to pass your kind comments on to Steven, who will be delighted to know that his service made such a positive first impression. Our team is committed to providing prompt, knowledgeable support to help keep your projects running on schedule, and it's wonderful to know that this was reflected in your experience.

It's especially rewarding to hear that you'll be returning to us for your future projects. Building long-term relationships with our trade customers is something we truly value, and we look forward to supporting you with many more orders in the future.

Thank you again for choosing We Love Bathrooms and for taking the time to leave your review. We really appreciate your support and look forward to working with you again soon!

Kind regarsd

Stuart
Customer Service