Western 4WD and outdoors Reviews 

101
TrustScore 3.5 out of 5

3.6

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Rated 1 out of 5 stars

If I could give 0 stars I would. They are scammers! Don’t waste your money. I ordered 2x drifta bread ovens on the 12th Feb, I never received any receipt (other than the order confirmation from PayP... See more

Rated 5 out of 5 stars

Excellent fast service and someone from the team stayed at work after hours to process our order so pickup would be early the next morning as we were in a rush. We ordered a roof top tent to be delive... See more

Rated 5 out of 5 stars

I recently purchased a Drifta Stockton Lite Cruiser Roof Top Tent 1.2 from Western 4x4 & Outdoors. My salesperson was Jess & she was a delight to deal with, her knowledge on the product range on both... See more

Rated 5 out of 5 stars

I recently bought a suspension upgrade for my Ford Everest from Western 4WD. These guys are a class act, Robert and Gordon are so helpful and friendly and treat you like mates rather than just cu... See more

Company details

  1. Camping Store
  2. Auto Body Parts Supplier
  3. Auto Machine Shop
  4. Auto Parts Market
  5. Auto Parts Store
  6. Car Accessories Store

Written by the company

Western 4WD and outdoors - A Premiere Ironman 4x4 dealer, selling and servicing all makes and models of 4WD vehicles, Bull bars, Towbars, Suspension kits, Winches, driving lights. Out door gear, Swags, tents, fridges, chairs, cooking equipment. biggest Ironman store in Victoria, Call or come in for the best price and service for all your 4WD gear.


Contact info

3.6

Average

TrustScore 3.5 out of 5

101 reviews

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3.6

All reviews

(101)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

DON'T TRUST ONLINE STORE!!

Ordered an item as listed "In Stock" with express postage. Had not recieved shipping confirmation and called to follow up my order. Was an item they did not stock (despite website saying was in stock). Am currently waiting for them to recieve stock, before they "express post" it to me. Ordered on 22 Mar 24, still waiting... I would recommend calling them, prior to placinf an order online

March 22, 2024
Rated 1 out of 5 stars

The item came damaged

The item came damaged, I emailed and have still not received an email back. I also don’t think that postage price was fair for what it is.

February 23, 2024
Western 4WD and outdoors logo

Reply from Western 4WD and outdoors

Hi Melissa,

Please call (03) 9133 0513 while you are free.

Kind Regards
Western 4WD and outdoors

Rated 1 out of 5 stars

Alu cab awning

Main support bar was bent by very minor wind no other damage at all warranty claim was refused as there were strong winds around Longreach but I was not there I was 195 klm away at lake Dunn no point spending the extra money on this awning its no better than the cheap ones. On a positive note the Alu Cab roof top tent has performed very well and very happy with it

December 24, 2023
Unprompted review
Rated 1 out of 5 stars

No customer service

Nine days waiting for my order gave them a call 4 times no one new anything..we will call you back the answer..,called for the 4 time and spoke with a lady called Jess and got a refund on the way hopefully soon ,horrible service.

February 20, 2024
Rated 1 out of 5 stars

Extremely slow shipping and no response

Placed my online order on a supposed in-stock item and 2 weeks ago and still no response from Western 4WD. I would have thought it would ship within a few days at most but 2 weeks and counting with no correspondence from them at all is very disappointing.

January 18, 2024
Rated 5 out of 5 stars

Exceptional Customer Service

I recently purchased a Drifta Stockton Lite Cruiser Roof Top Tent 1.2 from Western 4x4 & Outdoors. My salesperson was Jess & she was a delight to deal with, her knowledge on the product range on both Drifta Stockton & Ironman products was exceptional & her warm welcoming customer service was fantastic. I’m very happy with my new Roof Top Tent & would highly recommend anyone looking to purchase a RTT to see Jess at Western 4x4 & Outdoors.

October 31, 2023

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