Western 4WD and outdoors Reviews 

101
TrustScore 3.5 out of 5

3.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

If I could give 0 stars I would. They are scammers! Don’t waste your money. I ordered 2x drifta bread ovens on the 12th Feb, I never received any receipt (other than the order confirmation from PayP... See more

Rated 5 out of 5 stars

Excellent fast service and someone from the team stayed at work after hours to process our order so pickup would be early the next morning as we were in a rush. We ordered a roof top tent to be delive... See more

Rated 5 out of 5 stars

I recently purchased a Drifta Stockton Lite Cruiser Roof Top Tent 1.2 from Western 4x4 & Outdoors. My salesperson was Jess & she was a delight to deal with, her knowledge on the product range on both... See more

Rated 5 out of 5 stars

I recently bought a suspension upgrade for my Ford Everest from Western 4WD. These guys are a class act, Robert and Gordon are so helpful and friendly and treat you like mates rather than just cu... See more

Company details

  1. Camping Store
  2. Auto Body Parts Supplier
  3. Auto Machine Shop
  4. Auto Parts Market
  5. Auto Parts Store
  6. Car Accessories Store

Written by the company

Western 4WD and outdoors - A Premiere Ironman 4x4 dealer, selling and servicing all makes and models of 4WD vehicles, Bull bars, Towbars, Suspension kits, Winches, driving lights. Out door gear, Swags, tents, fridges, chairs, cooking equipment. biggest Ironman store in Victoria, Call or come in for the best price and service for all your 4WD gear.


Contact info

3.6

Average

TrustScore 3.5 out of 5

101 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.6

All reviews

(101)

2 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Very poor customer service

Went in today to buy a drifta rooftop tent because they are the only place in Melbourne that stocks them, I was the only customer in the shop and the 2 guys that were in there would not even acknowledge that I was there, even after 15 minutes of standing around the tents right near the desk. Very disappointing I guess I will be finding somewhere else to spend my money

November 30, 2022
Unprompted review
Western 4WD and outdoors logo

Reply from Western 4WD and outdoors

Sorry Toby you have had a bad experience, please give me a call on 0418316832 and I will look after you, Phil Mance (the boss)

Rated 5 out of 5 stars

Excellent, fast service

Excellent fast service and someone from the team stayed at work after hours to process our order so pickup would be early the next morning as we were in a rush. We ordered a roof top tent to be delivered to Adelaide and it arrived in less than 48 hours, without express postage. Fantastic service, thank you Western 4WD and outdoors.

August 31, 2022
Rated 5 out of 5 stars

Great Place

Stayed at one of the cabins which was clean and well appointed. The heated pool was a hit with our 8 yr old and over all it was a nice place to visit

September 6, 2022
Rated 1 out of 5 stars

Been 2 weeks still waiting

Thank you yes I have received it and love it thanks

August 12, 2022
Western 4WD and outdoors logo

Reply from Western 4WD and outdoors

Hi Robert, you ordered a RHS awning which is a special order. Our records show that you have received it and also messages were left letting you know that

Rated 5 out of 5 stars

Highly recommended 👌

Highly recommended 👌, phone call and delivery was great, I'm more then happy with my product (rooftop tent and yet to set up my awning)
Carnt wait to test them out, the tent was so easy and simple to set up (in the lounge room)

June 28, 2022
Rated 3 out of 5 stars

Product

Product, purchase and delivery were all fantastic. I am however missing all of the fixings for my bash plate. No bolts, nuts, washers or anything. Anyway, the plate seems good.

June 2, 2022
Western 4WD and outdoors logo

Reply from Western 4WD and outdoors

Hi Matt, Please give us call on (03) 9133 0513 so we can sort it out.

Rated 1 out of 5 stars

No instructions provided

No instructions provided. Sets up differently to the video online and poorly designed.
Waste of money

January 6, 2022
Western 4WD and outdoors logo

Reply from Western 4WD and outdoors

Sorry to hear that Lachlan, none of our other customers have had that issue. You have bought an awning from Drifta, so best to respond to them regarding their products and setup.
Here is a video link from Drifta on how to set up.

https://www.bing.com/videos/search?q=multifuction+awning+drifta&&view=detail&mid=080F2C5AE621683EC5C1080F2C5AE621683EC5C1&&FORM=VRDGAR&ru=%2Fvideos%2Fsearch%3Fq%3Dmultifuction%2Bawning%2Bdrifta%26FORM%3DHDRSC3

Rated 5 out of 5 stars

Phone contact was good

Phone contact was good, the cart system needs a bit of TLC though. On the PC when I wanted to put in my address for postag,e the bloody FB messenger kept covering the button argh. The office crew sorted out my request though. Gotta buy local when you get the chance. :-)

January 6, 2022
Rated 4 out of 5 stars

The assist springs are ok

The assist springs are ok . They have made a difference and lifted the rear of the Ute slightly. They have improved the towing weight capacity and my trailer is tracking better now .
What I was disappointed in was the time it took to receive them but in saying that I realise that the fault lay with Australia Post at this busy time of year.

December 27, 2021
Rated 1 out of 5 stars

Haven’t received what I have ordered…

Haven’t received what I have ordered and it’s been over a month, and no response to emails sent in regards to the items I am waiting on.

September 25, 2021
Western 4WD and outdoors logo

Reply from Western 4WD and outdoors

Hi Scott,
sorry to hear that. The product you ordered was on backorder and you have been refunded.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look