West Side Lending Reviews 1,916

TrustScore 4 out of 5

4.1

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Rated 2 out of 5 stars

I’m trying to contact you guys to make a payment. I haven’t been able to make a payment and am afraid of how much it will cost to settle. Please give me a contact, I sent an email but there’s no r... See more

Rated 5 out of 5 stars

It took me a couple days to decide because of the ridiculous APR. However, after some discussions I learned it is a new customer rate and as we conduct business my rates go down and amount able to bor... See more

Company replied

Rated 4 out of 5 stars

Mike is an asset to your company. He's friendly, courteous, professional, and knowledgeable. He helped me make a difficult decision when I seen interest rate. He assured me to pay it off quickly to av... See more

Company replied

Rated 4 out of 5 stars

AGENTS WERE ALL VERY ASSERTIVE, RESPECTFUL AND HELPFUL SPECIALLY THE NAME OF RICO.BUT PLEASE, BE CERTAIN OF YOUR APPROVAL AMOUNT BEFORE YOU LET THE CLIENTS SIGN .IT MADE US WORRIED TOO MUCH.

Company replied

Company details

  1. Financial Institution
  2. Loan Agency
  3. Non-Bank Financial Service

Written by the company

West Side Lending LLC is an economic arm and instrumentality of the Menominee Indian Tribe of Wisconsin, a federally recognized sovereign Indian nation (the “Tribe”) that adheres to federal consumer finance laws and operates within the boundaries of the Tribe's reservation. West Side Lending LLC is chartered under and operates pursuant to Tribal Law. Funds borrowed from West Side Lending LLC are governed by federal law and the laws of the Tribe, not the law of the state where you reside. Nothing in this communication should be construed as a waiver of sovereign immunity, which is expressly reserved. West Side Lending’s loans are designed to assist you in meeting your short-term borrowing needs and are not intended as a long-term credit or financial solution.


Contact info

4.1

Great

TrustScore 4 out of 5

2K reviews

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Rated 1 out of 5 stars

Loan Cancellation

I spoke to 2 people yesterday about canceling my loan. Both people told me that the $525 would be taken out of my account and I wouldn’t have to pay any fees. The $525 has not been taken out of my account.

December 27, 2022
West Side Lending logo

Reply from West Side Lending

Hi Sabrina,

We understand you've put so much time and effort into this, and it has to be difficult for you. Please accept our deepest apologies for the inconvenience.

If you require any assistance, please call us at 888-217-7531 or email us support@westsidelend.com

Regards,
West Side Lending

Rated 5 out of 5 stars

Just being thankful that I got help…

Just being thankful that I got help which I didn't expect too

December 27, 2022
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Reply from West Side Lending

Hi Ginlene Betom,

We really appreciate you taking the time to share your experience with us. Our goal is to help borrowers get the money they need, especially when other lenders won’t consider.

Thank you so much for your kind feedback. We look forward to working with you again in the future.

Best Regards,
West Side Lending

Rated 1 out of 5 stars

I just got off the phone with one of…

I just got off the phone with one of the customer services guys and they told me what questions that they was going to ask from my bank and those questions was going to be the last 3 deposits from my job, the ending balance on each deposit day and the ending balance of today which is 12/28/2022. He went on asking more questions about my account and that's not what he discussed with me and that sounded fishy to me. Because the banker gave him all the information that he told me that he was going to ask. So I disconnected the call. This company is very fishy

December 28, 2022
Unprompted review
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Reply from West Side Lending

Hi Jennetta Bigham,

We are sorry for any inconvenience that you've had encountered. We would appreciate if you can provide the details of your account so that we can further investigate and provide necessary actions as required.

West Side Lending is committed to promptly resolving customers' issue. Kindly contact us at 888-217-7531, and one of our Resolution Specialists will assist you.

Regards,
West Side Lending

Rated 5 out of 5 stars

$$$$$$$.

Legit company satisfied customer.

December 28, 2022
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Reply from West Side Lending

Hi Mike,

Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us. We count ourselves lucky for having customers like you. We look forward to working with you again in the future.

Thank you for being such a great customer.

Should you require further assistance, please do not hesitate to call us.

Best Regards,
West Side Lending

Rated 1 out of 5 stars

Unprofessional

Very stupid policy

December 28, 2022
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Reply from West Side Lending

Hi Customer,

We understand you've put so much time and effort into this, and it has to be difficult for you. Please accept our deepest apologies for the inconvenience.

If you require any assistance, please call us at 888-217-7531 or email us support@westsidelend.com

Regards,
West Side Lending

Rated 5 out of 5 stars

Process was super quick and Easley

Process was super quick and Easy! Very affordable payments!

December 27, 2022
Unprompted review
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Reply from West Side Lending

Hi Jeffrey,

Thanks for the feedback!. We love sharing positive reviews with potential customers, so they can feel more confident about choosing us. We look forward to working with you again in the future.

If you require any assistance, please call us at 888-217-7531 or email us support@westsidelend.com

Best Regards,
West Side Lending

Rated 5 out of 5 stars

Very easy fast and professional

Very easy fast and professional
Great service

December 26, 2022
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Reply from West Side Lending

Hi Robbe Taylor,

Thank you for your feedback, and we really appreciate the kind sentiment. A pleasant experience at West Side Lending is what we provide for all customers and we are glad you experience the same.

If you require any assistance, please call us at 888-217-7531 or email us support@westsidelend.com

Best Regards,
West Side Lending

Rated 5 out of 5 stars

Giving discounted interest rate to returning customer

Giving discount to returning customer. The representative is thorough in verification process.

December 26, 2022
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Reply from West Side Lending

Hi Customer,

Your feedback is of the utmost importance to West Side Lending. We are constantly striving to provide the ideal experience for our customers, and your input helps us to define that experience.

We look forward to working with you again in the future.

Best Regards,
West Side Lending

Rated 5 out of 5 stars

Great experience!

Awesome experience thank you so much for your help.. it helps us financially

December 22, 2022
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Reply from West Side Lending

Hi Customer,

We really appreciate you taking the time to share your experience with us. Our goal is to help borrowers get the money they need, especially when other lenders won’t consider.

Thank you so much for your kind feedback. We look forward to working with you again in the future.

Best Regards,
West Side Lending

Rated 4 out of 5 stars

Recent loan

Well attended to
But approve small amount

December 21, 2022
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Reply from West Side Lending

Hi Adekunle Adesegun,

Your feedback is valuable to us, as we work to improve both our products and our services to you.

So if you have any suggestions, recommendations, questions, we encourage you to contact us at 888-217-7531 or email us support@westsidelend.com, and we will make every effort to address your concern.

Regards,
West Side Lending

Rated 5 out of 5 stars

Excellent

Thank you for helping me out in time of need.

December 25, 2022
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Reply from West Side Lending

Hi Garrison Begay,

Thanks for the feedback!. We love sharing positive reviews with potential customers, so they can feel more confident about choosing us. We look forward to working with you again in the future.

If you require any assistance, please call us at 888-217-7531 or email us support@westsidelend.com

Best Regards,
West Side Lending

Rated 4 out of 5 stars

In all the hundreds of spam emails and…

In all the hundreds of spam emails and spin the round of "APPLY HERE" merry go round.. this company actually was legit and processed me fast with true edocs. Caution though: Their interest is HIGH HIGH 700% HIGH.

December 20, 2022
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Reply from West Side Lending

Hi Jae,

We really appreciate you taking the time to share your experience with us. West Side Lending offers more flexible repayment options while still providing cash when you need it. To minimize the total cost of your loan, we strongly recommend taking steps to either pay off your loan in-full or to pay as much as you can in order to reduce the principal as quickly as possible.

West Side Lending never charges early prepayment penalties.

We encourage you to contact us at 888-217-7531 or email us support@westsidelend.com, and we will be happy to explain your loan, the interest rate and other re-payment options that are available.

Best Regards,
West Side Lending

Rated 1 out of 5 stars

They told me on Friday and no money…

They told me on Friday and no money that’s fine I will just cancel my loan n go someplace else at this point I really don’t need it loan sharks

December 23, 2022
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Reply from West Side Lending

Hi Customer,

We understand you've put so much time and effort into this, and it has to be difficult for you. Please accept our deepest apologies for the inconvenience.

If you require any assistance, please call us at 888-217-7531 or email us support@westsidelend.com

Regards,
West Side Lending

Rated 4 out of 5 stars

It was very hard to understand and…

It was very hard to understand and comprehend what the gentleman was saying.

December 22, 2022
West Side Lending logo

Reply from West Side Lending

Hi Jenni Templeton,

If you have questions regarding our loan programs, the terms of our loan agreements or payment plans; or just need more information, please do not hesitate to contact us any time at 888-217-7531.

One of our Customer Service Representative will be happy to assist you.

Regards,
West Side Lending

Rated 5 out of 5 stars

Very nice people and when your approval…

Very nice people and when your approval is final you get your money fast

December 16, 2022
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Reply from West Side Lending

Hi Leona,

Thank you for your feedback, and we really appreciate the kind sentiment. A pleasant experience at West Side Lending is what we provide for all customers and we are glad you experience the same.

If you require any assistance, please call us at 888-217-7531 or email us support@westsidelend.com

Best Regards,
West Side Lending

Rated 5 out of 5 stars

Thanks very quick & courteous

Thanks very quick & courteous. Thank yall so much

December 23, 2022
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Reply from West Side Lending

Hi Qjuana,

We really appreciate you taking the time to share your experience with us. Our goal is to help borrowers get the money they need, especially when other lenders won’t consider.

Thank you so much for your kind feedback. We look forward to working with you again in the future.

Best Regards,
West Side Lending

Rated 5 out of 5 stars
West Side Lending logo

Reply from West Side Lending

Hi Jess Raelynne,

Your feedback is of the utmost importance to West Side Lending. We are constantly striving to provide the ideal experience for our customers, and your input helps us to define that experience.

We look forward to working with you again in the future.

Best Regards,
West Side Lending

Rated 5 out of 5 stars

Staff is very helpful

Staff is very helpful. The loan company you can trust.

December 19, 2022
West Side Lending logo

Reply from West Side Lending

Hi Arnold Adriano,

Your feedback is of the utmost importance to West Side Lending. We are constantly striving to provide the ideal experience for our customers, and your input helps us to define that experience.

We look forward to working with you again in the future.

Best Regards,
West Side Lending

Rated 5 out of 5 stars

Loan request

The ( lady ) Agent that attended to me was perfect , cool and Calm.
But money that I got is nothing to what I need it for

December 22, 2022
Unprompted review
West Side Lending logo

Reply from West Side Lending

Hi Adekunle Adesegun,

If you have questions regarding our loan programs, the terms of our loan agreements or payment plans; or just need more information, please do not hesitate to contact us any time at 888-217-7531.

One of our Customer Service Representative will be happy to assist you.

Regards,
West Side Lending

Rated 5 out of 5 stars

You guys are amazing would recommend…

You guys are amazing would recommend you to everyone !!!!!

December 22, 2022
West Side Lending logo

Reply from West Side Lending

Hi Rebecca Pearson,

Your feedback is of the utmost importance to West Side Lending. We are constantly striving to provide the ideal experience for our customers, and your input helps us to define that experience.

We look forward to working with you again in the future.

Best Regards,
West Side Lending

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