West Side Lending Reviews 1,916

TrustScore 4 out of 5

4.1

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Rated 2 out of 5 stars

I’m trying to contact you guys to make a payment. I haven’t been able to make a payment and am afraid of how much it will cost to settle. Please give me a contact, I sent an email but there’s no r... See more

Rated 5 out of 5 stars

It took me a couple days to decide because of the ridiculous APR. However, after some discussions I learned it is a new customer rate and as we conduct business my rates go down and amount able to bor... See more

Company replied

Rated 4 out of 5 stars

Mike is an asset to your company. He's friendly, courteous, professional, and knowledgeable. He helped me make a difficult decision when I seen interest rate. He assured me to pay it off quickly to av... See more

Company replied

Rated 4 out of 5 stars

AGENTS WERE ALL VERY ASSERTIVE, RESPECTFUL AND HELPFUL SPECIALLY THE NAME OF RICO.BUT PLEASE, BE CERTAIN OF YOUR APPROVAL AMOUNT BEFORE YOU LET THE CLIENTS SIGN .IT MADE US WORRIED TOO MUCH.

Company replied

Company details

  1. Financial Institution
  2. Loan Agency
  3. Non-Bank Financial Service

Written by the company

West Side Lending LLC is an economic arm and instrumentality of the Menominee Indian Tribe of Wisconsin, a federally recognized sovereign Indian nation (the “Tribe”) that adheres to federal consumer finance laws and operates within the boundaries of the Tribe's reservation. West Side Lending LLC is chartered under and operates pursuant to Tribal Law. Funds borrowed from West Side Lending LLC are governed by federal law and the laws of the Tribe, not the law of the state where you reside. Nothing in this communication should be construed as a waiver of sovereign immunity, which is expressly reserved. West Side Lending’s loans are designed to assist you in meeting your short-term borrowing needs and are not intended as a long-term credit or financial solution.


Contact info

4.1

Great

TrustScore 4 out of 5

2K reviews

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Rated 3 out of 5 stars

Wish my amount would have increased but…

Wish my amount would have increased but I was approved for same amount as first time.

November 17, 2022
West Side Lending logo

Reply from West Side Lending

Hi Customer,

If you have questions regarding our loan programs, the terms of our loan agreements or payment plans; or just need more information, please do not hesitate to contact us any time at 888-217-7531.

One of our Customer Service Representative will be happy to assist you.

Regards,
West Side Lending

Rated 5 out of 5 stars

They were very helpful and pleasant to…

They were very helpful and pleasant to work with

November 18, 2022
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Reply from West Side Lending

Hi Customer,

Your feedback is of the utmost importance to West Side Lending. We are constantly striving to provide the ideal experience for our customers, and your input helps us to define that experience.

We look forward to working with you again in the future.

Best Regards,
West Side Lending

Rated 1 out of 5 stars

Negligent

Two times in a row West Side drew before agreed upon date resulting in overdraft. Shameful.

November 18, 2022
West Side Lending logo

Reply from West Side Lending

Hi Customer,

We understand you've put so much time and effort into this, and it has to be difficult for you. Please accept our deepest apologies for the inconvenience.

If you require any assistance, please call us at 888-217-7531 or email us support@westsidelend.com

Regards,
West Side Lending

Rated 5 out of 5 stars

A+++ Experience

Easy, fast, efficient.

November 18, 2022
Unprompted review
West Side Lending logo

Reply from West Side Lending

Hi Customer,

Thanks for the feedback!. We love sharing positive reviews with potential customers, so they can feel more confident about choosing us. We look forward to working with you again in the future.

If you require any assistance, please call us at 888-217-7531 or email us support@westsidelend.com

Best Regards,
West Side Lending

Rated 5 out of 5 stars

Excellent

Excellent exsperience

November 14, 2022
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Reply from West Side Lending

Hi Chris,

Thank you for your feedback, and we really appreciate the kind sentiment. A pleasant experience at West Side Lending is what we provide for all customers and we are glad you experience the same.

If you require any assistance, please call us at 888-217-7531 or email us support@westsidelend.com

Best Regards,
West Side Lending

Rated 5 out of 5 stars

Ms.Em the Goat ‼️

The worker she is sooo polite, Ms.Em she’s great, talk me through everything from top to bottom. It was just great service. And y’all really helping me on a lot due to our off season and we don’t get enough business so we don’t make hours on our off season. But I’m grateful 🙏🏽

November 17, 2022
Unprompted review
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Reply from West Side Lending

Hi Keesha Siaosi,

We really appreciate you taking the time to share your experience with us. We are happy to see this dedication reflected in your recent experience with us. We’ll make sure that your agent will get a recognition that she deserves.
Thank you so much for your kind feedback.

We look forward to working with you again in the future.

Should you require further assistance, please do not hesitate to call us.

Best Regards,
West Side Lending

Rated 4 out of 5 stars

Great fast and easy to get approved

Great fast and easy to get approved. But as long as you pay it off before the first due date you save on huge finance charge!!

November 10, 2022
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Reply from West Side Lending

Hi Ellean Davis,

We truly appreciate the time you took to write such a great review.

Thank you for your kind feedback. We look forward to working with you again in the future.

Best Regards,
West Side Lending

Rated 5 out of 5 stars

My customer rep was amazing and made…

My customer rep was amazing and made the whole process seamless. Thank you!!

November 15, 2022
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Reply from West Side Lending

Hi Customer,

Your feedback is of the utmost importance to West Side Lending. We are constantly striving to provide the ideal experience for our customers, and your input helps us to define that experience.

We look forward to working with you again in the future.

Best Regards,
West Side Lending

Rated 3 out of 5 stars

Everything was good

November 16, 2022
Unprompted review
West Side Lending logo

Reply from West Side Lending

Hi Roseann Mills,

We truly appreciate the time you took to write such a great review.

Thank you for your kind feedback. We look forward to working with you again in the future.

Best Regards,
West Side Lending

Rated 5 out of 5 stars

Great customer service

Great customer service. Very clear of my loans and the payments, she done an excellent good at explaining all the details to me

November 16, 2022
Unprompted review
West Side Lending logo

Reply from West Side Lending

Hi Renisha Thomas,

We really appreciate you taking the time to share your experience with us. We are happy to see this dedication reflected in your recent experience with us. We’ll make sure that your agent will get a recognition that she deserves.

Thank you so much for your kind feedback. We look forward to working with you again in the future.

Should you require further assistance, please do not hesitate to call us.

Best Regards,
West Side Lending

Rated 1 out of 5 stars

Loan did not get

I did not receive the loan and I signed all the documents

So now that I have not received it I do not want it.
How it sound I give you 4000 dollars for 750 dollars

November 13, 2022
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Reply from West Side Lending

Hi Pamela Calhoun,

We understand you've put so much time and effort into this, and it has to be difficult for you. Please accept our deepest apologies for the inconvenience.

If you require any assistance, please call us at 888-217-7531 or email us support@westsidelend.com

Regards,
West Side Lending

Rated 1 out of 5 stars

Was told my money would be in my…

Was told my money would be in my account the next day but not only was it not there I was told that it would be there when it gets there. Very displeased.

November 15, 2022
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Reply from West Side Lending

Hi Victor Saenz,

We understand you've put so much time and effort into this, and it has to be difficult for you. Please accept our deepest apologies for the inconvenience.

If you require any assistance, please call us at 888-217-7531 or email us support@westsidelend.com

Regards,
West Side Lending

Rated 5 out of 5 stars

My experience was great

My experience was great. Helpful customer service experience.

November 14, 2022
West Side Lending logo

Reply from West Side Lending

Hi Thalia Davis,

Your feedback is of the utmost importance to West Side Lending. We are constantly striving to provide the ideal experience for our customers, and your input helps us to define that experience.

We look forward to working with you again in the future.

Best Regards,
West Side Lending

Rated 3 out of 5 stars

At this moment I’m giving 3 stars…

At this moment I’m giving 3 stars because the process Was super easy and fast. And the representative was very friendly and I understood very well but I was approved well before 2pm yesterday and I still was supposed to get my loan the next buisness day which is today. I have yet to receive it and my bank says they don’t see a deposit set to drop. The purpose of this loan is to pay a bill which I need to pay today before 5pm. And I’m starting to worry.

November 14, 2022
Unprompted review
West Side Lending logo

Reply from West Side Lending

Hi Leslie Burl,

We understand you've put so much time and effort into this, and it has to be difficult for you. Please accept our deepest apologies for the inconvenience.

If you require any assistance, please call us at 888-217-7531 or email us support@westsidelend.com

Regards,
West Side Lending

Rated 5 out of 5 stars

Customer service was great they…

Customer service was great they answered all my questions

November 14, 2022
Unprompted review
West Side Lending logo

Reply from West Side Lending

Hi Anel,

Thank you for your feedback, and we really appreciate the kind sentiment. A pleasant experience at West Side Lending is what we provide for all customers and we are glad you experience the same.

If you require any assistance, please call us at 888-217-7531 or email us support@westsidelend.com

Best Regards,
West Side Lending

Rated 5 out of 5 stars

The process was quick

The process was quick, easy, and everyone was very nice!

November 14, 2022
West Side Lending logo

Reply from West Side Lending

Hi Customer,

Your feedback is of the utmost importance to West Side Lending. We are constantly striving to provide the ideal experience for our customers, and your input helps us to define that experience.

We look forward to working with you again in the future.

Best Regards,
West Side Lending

Rated 1 out of 5 stars

Taking more money then said and…

Taking more money then said and payments coming out two days before said

November 9, 2022
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Reply from West Side Lending

Hi Adam Garland,

We understand you've put so much time and effort into this, and it has to be difficult for you. Please accept our deepest apologies for the inconvenience.

If you require any assistance, please call us at 888-217-7531 or email us support@westsidelend.com

Regards,
West Side Lending

Rated 5 out of 5 stars
West Side Lending logo

Reply from West Side Lending

Hi Michelle,

Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us. We count ourselves lucky for having customers like you.

We look forward to working with you again in the future.

Thank you for being such a great customer.
Should you require further assistance, please do not hesitate to call us.

Best Regards,
West Side Lending

Rated 4 out of 5 stars

Great

Great ! Thank you.

November 11, 2022
West Side Lending logo

Reply from West Side Lending

Hi Patrick,

Your feedback is of the utmost importance to West Side Lending.

We are constantly striving to provide the ideal experience for our customers, and your input helps us to define that experience.

We look forward to working with you again in the future.

Best Regards,
West Side Lending

Rated 5 out of 5 stars

Great understanding

Great understanding, magnificent communication, and a very caring spirit

November 11, 2022
West Side Lending logo

Reply from West Side Lending

Hi Brian Guthrie,

Thanks for the feedback!. We love sharing positive reviews with potential customers, so they can feel more confident about choosing us. We look forward to working with you again in the future.

If you require any assistance, please call us at 888-217-7531 or email us support@westsidelend.com

Best Regards,
West Side Lending

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