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We Tree Kings Reviews 963

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TrustScore 5 out of 5

4.8

Christmas Tree Farm
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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, friendliness, and knowledge, often highlighting specific individuals for their exceptional service in assisting with tree selection and even carrying them to cars. People are delighted with the product itself, frequently describing the trees as beautiful, healthy, fresh, and of excellent quality, often noting their perfect shape and impressive longevity. The delivery service is also widely commended for being efficient, on time, and careful, with many appreciating the convenience of doorstep delivery. However, some customers also noted issues with the product and delivery. A few people received trees that were damaged, scrawny, or had significant needle drop, despite being advertised as premium quality. There were also instances of late deliveries, poor communication regarding delivery status, and trees being mishandled during transit, such as being left on their side or having broken branches. Some reviewers also experienced issues with potted trees not surviving or not being as healthy as expected.

What people talk about most

Staff

Customers consistently note positive experiences with staff. Many reviewers praise the staff for being... See more

Product

Users describe positive interactions with the product. Many customers are delighted with the quality, shape,... See more

Service

People report positive experiences with service. Many reviewers praise the friendly, helpful, and polite... See more

Quality

Consumers generally express satisfaction with the quality of the trees. Many reviewers praise the trees for... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the promptness and efficiency... See more

Based on these reviews

Rated 5 out of 5 stars

Absolutely loved this Christmas tree spot at Northampton town centre (Morrisons). The selection of real Christmas trees was fantastic—fresh, full, and fragrant. The staff were friendly, patient, and r... See more

Rated 5 out of 5 stars

We ordered a Noble Pine…Delivery was slick… the courier carried it right up to the back door as the 7ft tree was heavy! Well protected by the thorough packaging and it looked perfect when unwrapped. F... See more

Rated 5 out of 5 stars

Just got our gorgeous Christmas tree from Dylan at Halfway again this year. They never disappoint from here and Dylan is super helpful to a very indecisive and picky customer 😅 no pressure just happy... See more

Rated 5 out of 5 stars

We often go out and buy a tree, but selections are often quite limited, with a busy schedule I decided to get one delivered, We Tree Kings came up as a popular choice and I can see why! The website se... See more

Company details

  1. Christmas Tree Farm

Written by the company

We Tree Kings has been selling premium, UK-grown Christmas trees since 2012. We deliver trees nationwide from our online shop and sell from our pop-up shops in the Midlands.

Contact info

4.8

Excellent

TrustScore 5 out of 5

963 reviews

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Replied to 60% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Ryan was the best ever

Perfect service! The tree is gorgeous, Ryan is gorgeous. An absolutely great experience and it looks just like the one from the website. I Will definitely get another next year!

December 11, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing..fab tree great proce

Popped to Morrosons to get a real tree..dylan was very helpful.. showed me a range of trees in different sizes and shapes..told me about the tree. Gave me advice on keeping tree til my stand arrived..didnt try to sell me anything i didnt need..and even carried the tree to my car. Dylan was very friendly and chatty. I will definately be back next year..thanks for your help Dylan.
Merry Christmas
Kirsty

December 13, 2025
Unprompted review

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