I ordered a product on line and has not received a confirmation. I repeatedly phoned and emailed them but no response. I have lost my money. Beware of this company
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This website ships from Hong Kong, which was not at all clear when ordering, and obviously meant slow delivery. Even worse, the expensive £80 lego set I ordered arrived unboxed, just stuffed in a carr... See more
Bought a box of Pokemon Evolutions, and when they arrived it was a resealed evolutions box that had Unified Minds packs it in. The box was also damaged so the first pack i opened the cards had a chunk... See more
They don't even deserve 1 star at all. Horrible customer service. I wish I would've read these reviews before I made a purchase with this horrible company! Fighting to get a refund for a merchandis... See more
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I would give this company a O if I…
I would give this company a O if I could. I tried to cancel my order within the first hour via email as there was no phone number I received No response. I also did not receive any shipping notice as stated on the website. I did however receive the product which was not the colour I ordered. I at the same time ordered the same item from a different company for 25 dollars less . So when I received them both the cheaper was of the same quality if not a bit better So besides being over priced this company has the worst customer service No phone number No response to emails and the payment goes to a compny name SMILEHOMEY which if you look it up it has many Bad reviews Wish I had known sooner Hope this helps
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