I received a lovely wishbone chair, however it had a small crack on the joint and Sally Anne was super helpful in helping me with sending a new one within less than 24 hours and has been very accommod... See more
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Review summary
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Reviews shaping this summary
In May 2024 I ordered 8 chairs, really pleased with the quality and design of the chairs. 17 months later I got in touch with them as one of the chairs was showing signs of woodworm. Although they rej... See more
Company replied
I recently purchased dining chairs from Where Saints Go and I couldn’t be happier! The chairs are absolutely beautiful—excellent quality and even better than I expected. A special thank you to... See more
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The leather pommel bench is absolutely beautiful and enhanced my entrance hall perfectly. The delivery was so speedy and arrived before the expected date. The price was good too - very good value for... See more
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Company details
- Furniture Store
- also in
- Bedroom Furniture Store
- Furniture Manufacturer
- Kitchen Furniture Store
- Outdoor Furniture Store
- Wallpaper Store
Written by the company
Where Saints Go Ltd, anything but ordinary some might say a breath of fresh air. Straying from the norm, our online store is a collection of Chairs, Dining Chairs, Bar Stools and much much more that cannot be found any where else. Founders Mark & Tracey love scouring the world sourcing new trendy designs. Our Collection of Stylish Chairs & Bar Stools are a great fit for the more design conscious customer, with a client list of cool customers ranging from Google & Facebook to the W hotel chain to Mrs Joe Bloggs there is something for you too. So why not take a look for yourself visit our website and receive your 10% 1st order discount
Contact info
Westbury Street, SK14 4QP, Hyde, United Kingdom
- 0161 368 9638
- sales@wheresaintsgo.co.uk
- wheresaintsgo.co.uk
4.5
Excellent
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Absolutely fantastic customer service
Absolutely fantastic customer service
5 Stars for support and reolution
December 16, 2024
Reply from Where Saints Go
Thank you so much for the 5* review, great to hear you we're pleased with our customer service team, we will pass on your comments to them.
Reply from Where Saints Go
Thanks for taking the time to leave us a 5* review, much appreciated.
Reply from Where Saints Go
Thank you for the 5* review, it's very much appreciated.
Product was excellent
Quite a long time to wait for delivery, but the product was excellent
December 6, 2024
Reply from Where Saints Go
Thanks so much for the 4* review, pre-ordered items do sometimes have a little wait time on them but we do try to be as transparent as possible by highlighting the estimated delivery dates on the website and on confirmation invoices.
Reply from Where Saints Go
Thank you for the 5* review, it's very much appreciated.
For some reason I didn't receive my…
For some reason I didn't receive my order. They were quick to respond to messages and when I asked for a refund they authorised it.
December 2, 2024
Reply from Where Saints Go
Sadly parcelforce failed to deliver your order within an agreeable time frame, we are still awaiting for it to be returned to us, however glad you were happy with our customer services and their prompt responses. At busy time like Christmas sadly some couriers experience delays so apologies.
prompt delivery from this company
No problem with ordering from this website. prompt delivery, kept me informed when delivery would be. brought for a friend, but i'm sure they will be very pleased with there purchase.
December 9, 2024
Reply from Where Saints Go
Thank you for the 5* review, it's very much appreciated.
Reply from Where Saints Go
Thank you for the 5* review, we will pass your comments to our customer service team.
Faux yak foot stool
Ordered foot stool, it was delivered within 2 days. It was packaged really well.
Such good value for money and a great service!
December 5, 2024
Reply from Where Saints Go
Thanks for the 5* review, so glad you are happy with your order.
My chairs arrived when I was told they would and they were very well wrapped. They were exactly as described .
I've not installed then all but
November 28, 2024
Reply from Where Saints Go
Thanks for the 5* review, it's very much appreciated.
Reply from Where Saints Go
Thank you so much for the 5* review, it's very much appreciated.
Ordered an armchair expecting home…
Ordered an armchair expecting home delivery as you would expect with sofa delivery. Advised by courier it is curbside delivery! I'm left to arrange for someone to be onsite to help the driver bring the armchair inside. Haven't seen the armchair yet therefore cannot comment.
December 4, 2024
Reply from Where Saints Go
Hello,
We are sorry that you are disappointed that the armchair you ordered from us cannot be delivered inside your home and into a room of your choice. Unfortunately, due to insurance reasons the couriers are not able to enter your property. This is noted within the terms and conditions on our website however you may have missed this.
We can assure you however that no products are left on curbsides. Curbside delivery does mean delivery to your doorstep and is just terminology used by couriers. We apologise for any confusion that may have been caused by this terminology.
We have emailed you directly to apologise however to date have received no reply.
Fabulous bar stools
Fabulous bar stools. Really pleased with our purchase - both colour and quality . The only thing that let our experience down was the delivery which was far longer than originally quoted when I placed the order.
November 28, 2024
Reply from Where Saints Go
Thank you so much for the 4* review and feedback, I can see when you ordered in October the items you ordered were showing as delivery due November and you received these on the 29th of November, we understand waiting for your order can be frustrating but we do try to make it as clear as possible on wait times on the website for our customers.
You were quick to fix an issue that we…
You were quick to fix an issue that we had - thank you, really appreciated…..however communication with Joanne through your portal was tricky as we didn’t know there were messages waiting for us and uploading pictures from my Mac didn’t work so we sent them via the chat box. All good in the end.
November 27, 2024
Reply from Where Saints Go
Thank you for the 5* review & feedback. Sorry you had some issues with our portal we will feedback this to the developer the problems with Apple Mac uploads to see if they can fix this.
Customer service was excellent
Customer service was excellent, they gave great advice and support. Very professional when dealing with a minor issue which was resolved in no time.
Always kept aware of delivery times.
Barstools are fabulous we are delighted with our purchase - great quality with minimal assembly. Will definetly purchase from WSG again!
November 27, 2024
Reply from Where Saints Go
Thanks you for the 5* review, we're so glad to hear our customer service team took good care of you and solved the minor issue for you.
Reply from Where Saints Go
Thank you for the 5* review so glad you love your order.
Failed scheduled delivery twice
Failed scheduled delivery twice ! First time ordering from this company never again . Still waiting , they have my money and I have no chair. !
December 3, 2024
Reply from Where Saints Go
Hello Leeann
Thanks for the review.
We are sorry that delivery of your item was delayed. We have raised a complaint with the couriers involved as clearly the delay was not acceptable. We know the chair is now safely in your possession and we have called you directly to apologise however wanted to reiterate our sincere apologies again.
Excellent quality bedding
Excellent quality bedding, exactly the colour I was looking for. The price was really good too, especially considering it includes pillow cases. Exactly what I was looking for. Just got to resist buying more sets in different colours now!
December 2, 2024
Reply from Where Saints Go
Thank you for the 5* review, new bedding is just the best feeling so glad you like your order.
Reply from Where Saints Go
We are sorry to hear about your delivery experience, we have checked our records and can not see any communication from you advising us of this problem, we have tried to call and email with no response, if you could get in touch with support@wheresaintsgo.co.uk or call 0161 368 9638 one of our team can look into this to try and get this resolved for you.
I bought a beautiful vase in the sale…
I bought a beautiful vase in the sale at a great price, it was delivered carefully on time and is exactly as shown online. I am very pleased with my purchase
December 2, 2024
Reply from Where Saints Go
Thank you for the 5* review, it's much appreciated.
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