I received a lovely wishbone chair, however it had a small crack on the joint and Sally Anne was super helpful in helping me with sending a new one within less than 24 hours and has been very accommod... See more
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Review summary
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Reviews shaping this summary
In May 2024 I ordered 8 chairs, really pleased with the quality and design of the chairs. 17 months later I got in touch with them as one of the chairs was showing signs of woodworm. Although they rej... See more
Company replied
I recently purchased dining chairs from Where Saints Go and I couldn’t be happier! The chairs are absolutely beautiful—excellent quality and even better than I expected. A special thank you to... See more
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The leather pommel bench is absolutely beautiful and enhanced my entrance hall perfectly. The delivery was so speedy and arrived before the expected date. The price was good too - very good value for... See more
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Company details
- Furniture Store
- also in
- Bedroom Furniture Store
- Furniture Manufacturer
- Kitchen Furniture Store
- Outdoor Furniture Store
- Wallpaper Store
Written by the company
Where Saints Go Ltd, anything but ordinary some might say a breath of fresh air. Straying from the norm, our online store is a collection of Chairs, Dining Chairs, Bar Stools and much much more that cannot be found any where else. Founders Mark & Tracey love scouring the world sourcing new trendy designs. Our Collection of Stylish Chairs & Bar Stools are a great fit for the more design conscious customer, with a client list of cool customers ranging from Google & Facebook to the W hotel chain to Mrs Joe Bloggs there is something for you too. So why not take a look for yourself visit our website and receive your 10% 1st order discount
Contact info
Westbury Street, SK14 4QP, Hyde, United Kingdom
- 0161 368 9638
- sales@wheresaintsgo.co.uk
- wheresaintsgo.co.uk
4.5
Excellent
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
attractive, sturdy and good value
The footstool is attractive, sturdy and has feet protection to avoid scratching. It is as described-the right dimensions and colour. It is good value for money.
It arrived well packaged.
The company responded quickly to a query about delivery date.
January 17, 2025
Reply from Where Saints Go
Thank you for the 5* review, it's very much appreciated.
Fast delivery
Fast delivery.
When shopping around I was never 100% sure some sites weren't AI/scam sites. So I went with Where Saints Go, based on some research. I'm delighted. Good price, fast delivery and most importantly, great products (chairs)
Recommended.
January 13, 2025
Reply from Where Saints Go
Thank you for the great 5* review, we love it when our customers are happy with their order.
The delivery was prompt and the carrier…
The delivery was prompt and the carrier seemed to have been well briefed on the location (not always the case with some suppliers) I am very happy with the chairs which were well packed and look good quality.
January 3, 2025
Reply from Where Saints Go
Thank you so much or taking the time to leave us a 5* review.
Reply from Where Saints Go
Thank you for the lovely 5* review.
Adore the footstool
Adore the footstool. Beyond gorgeous! Quick delivery and seamless service. Thank you
January 7, 2025
Reply from Where Saints Go
Thank you for the 5* review, we're so glad you love your footstool.
Good people to deal with.
You did exactly what you said. Your communication was effective.
January 6, 2025
Reply from Where Saints Go
Thank you for the 4* review, it's very much appreciated.
Reply from Where Saints Go
Thank you for taking the time to leave us a 5* review, it's very much appreciated.
Nice chairs, rubbish delivery.
Very happy with the chairs, delivery not so, with the driver leaving them at a completely different address/postcode (the house did have the same name though so I should give some credit for that I suppose), left outside in the rain which is not ideal when they were presents…AND the driver putting down that I had signed for/received them personally…impressive when not even at my house! Made all the more annoying when I had downloaded the couriers app to put in exact delivery details PLUS downloaded What3Words to give the precise location of my property as they suggested, none of which were used obviously.
I would use your company again as this was not your fault, however if a similarly poor effort was made of that delivery then it would be the last time.
I did try to complain on the couriers website but the way it kicked me off without any chance of leaving any additional details other after selecting ‘there was a problem with my delivery’, told me all I needed to know about how far that would go.
November 29, 2024
Reply from Where Saints Go
Hello Mr Fothergill, firstly thank you for the 5* review, secondly sincere apologies regarding the experience you encountered with the courier, I have passed your comments onto the courier's account manager. Next time you wish to place an order call me directly on 0161 368 9638 and depending on the item you wish to purchase we maybe able to use an alternative courier. Regards Sally Anne Customer Service Manager
Ordered one day and delivered the next……
Ordered one day and delivered the next… perfect thank you
December 27, 2024
Reply from Where Saints Go
Thank you for taking the time to leave us a 5* review, it's very much appreciated.
Great range and quality of products
Great range and quality of products, excellent communication and logistics.
December 30, 2024
Reply from Where Saints Go
Thank you for the 5* review, it's very much appreciated.
Great Products & Service
Recently ordered 4 dining chairs in between Christmas and New Year. Arrived within 2 days. Very well packaged. Very pleased with the quality and workmanship of our buffalo leather dining chairs.
December 27, 2024
Unprompted review
Reply from Where Saints Go
Thanks for taking the time to leave us a 5* review, much appreciated.
First time using WSG but not the last
First time using WSG but not the last. Good selection of items and reasonable prices. Communication was fine and I was able to choose a delivery slot that suited our Christmas diary. It came as promised, on time and well packaged. My wife has since ordered an item of furniture and the service was similarly impressive. Great company to deal with.
December 23, 2024
Reply from Where Saints Go
Thanks for taking the time to leave us a 5* review, much appreciated.
Reply from Where Saints Go
Thanks for taking the time to leave us a 5* review, much appreciated.
Delivered a damaged chair to us & then…
Delivered a damaged chair to us & then trying to send back the damaged chair is a nightmare. When we tried to sort for them to pick up the damaged chair they suggested my partner take the chair with him to work as they needed someone in the house all day for the dpd collection. My partner stayed all day on site & no one ever showed up - when I emailed apparently this is because dpd is busy! Ridiculous service
December 9, 2024
Reply from Where Saints Go
Thanks for the review Jade.
As you are aware we have emailed you directly concerning the issue and it has now been fully resolved.
Unfortunately DPD were extremely busy over the Christmas period and did on one or two occassions let us down with scheduled collections. We are very sorry for any inconvenience caused by this. We have spoken to DPD regarding this matter and they too have asked us to pass on their apology
Absolutely brilliant service
Absolutely brilliant service. Ordered late on the 23rd and arrived early on the 24th My daughter was amazed on Christmas Day to see her present Only gripe is I was encouraged to reply to a txt to get 10% off but it was an overseas number so got charged
December 23, 2024
Unprompted review
Reply from Where Saints Go
Thanks for taking the time to leave us a 5* review, much appreciated.
Fab product
Fab product, excellent value for money, superb service, thought we would have to wait a lot longer, but came in time for Christmas.
December 19, 2024
Reply from Where Saints Go
Thanks for taking the time to leave us a 5* review, much appreciated.
Absolutely beautiful real leather bar chairs
Absolutely beautiful real leather bar chairs at a very competitive price. Very happy and would buy from again.
December 11, 2024
Reply from Where Saints Go
Thanks for taking the time to leave us a 5* review, it is much appreciated.
Service was excellent
Service was excellent order completed within a couple of days. Quality is excellent that much so we orderd the same again. Good job well done.
December 16, 2024
Reply from Where Saints Go
Thank you so much for the 5* review.
Chair is good quality and how I wanted…
Chair is good quality and how I wanted but the site advertises it as max 7 days delivery and it took over 2 weeks. I therefore didn’t have it in time for my family coming to stay.
December 9, 2024
Reply from Where Saints Go
Hello Emma
Thanks for the feedback.
We are really sorry delivery was delayed. We have had a few issues with one of the private couriers we use over the busy Christmas period so we are actively looking for an alternative partner.
We apologise that this caused you issues as highlighted in your review. We are now aware of the problem and this will be rectified going forward
Very pleased with the chairs I bought
Very pleased with the chairs I bought. Easy process although received a couple of erroneous messages saying they were sorry I had decided not to complete my order 🤔.
Delivery left a bit to be desired as the items were left in a public place, but otherwise a good experience and would recommend.
December 16, 2024
Reply from Where Saints Go
Thank you for the 4* review, we will pass your comments to our courier partners.
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