I received a lovely wishbone chair, however it had a small crack on the joint and Sally Anne was super helpful in helping me with sending a new one within less than 24 hours and has been very accommod... See more
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Review summary
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Reviews shaping this summary
In May 2024 I ordered 8 chairs, really pleased with the quality and design of the chairs. 17 months later I got in touch with them as one of the chairs was showing signs of woodworm. Although they rej... See more
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I recently purchased dining chairs from Where Saints Go and I couldn’t be happier! The chairs are absolutely beautiful—excellent quality and even better than I expected. A special thank you to... See more
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The leather pommel bench is absolutely beautiful and enhanced my entrance hall perfectly. The delivery was so speedy and arrived before the expected date. The price was good too - very good value for... See more
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Company details
- Furniture Store
- also in
- Bedroom Furniture Store
- Furniture Manufacturer
- Kitchen Furniture Store
- Outdoor Furniture Store
- Wallpaper Store
Written by the company
Where Saints Go Ltd, anything but ordinary some might say a breath of fresh air. Straying from the norm, our online store is a collection of Chairs, Dining Chairs, Bar Stools and much much more that cannot be found any where else. Founders Mark & Tracey love scouring the world sourcing new trendy designs. Our Collection of Stylish Chairs & Bar Stools are a great fit for the more design conscious customer, with a client list of cool customers ranging from Google & Facebook to the W hotel chain to Mrs Joe Bloggs there is something for you too. So why not take a look for yourself visit our website and receive your 10% 1st order discount
Contact info
Westbury Street, SK14 4QP, Hyde, United Kingdom
- 0161 368 9638
- sales@wheresaintsgo.co.uk
- wheresaintsgo.co.uk
4.5
Excellent
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Reply from Where Saints Go
Thank you for the 5-star review, it's very much appreciated.
Order four bar stools
Order four bar stools. Two arrived promptly, no issues. Second parcel hadn't arrived over a week later and so needed chasing. Second parcel arrived with damaged content. Abrasion marks to frame and missing feet. Not great. I'll be returning the fourth stool and update once rectified.
May 30, 2025
Reply from Where Saints Go
Thank you for your feedback, and we're very sorry to hear that your order didn't arrive in the condition you expected.
While two of your bar stools were delivered promptly and without issue, it’s clear that the second parcel was mishandled during transit, resulting in damage and missing parts. We are currently raising a formal complaint with our national courier regarding the condition of the box and the delay. This is certainly not the standard we expect, and we completely understand your frustration.
We’ve already processed a resend of the missing/damaged item to get this rectified as quickly as possible, and we’ll be in touch directly with tracking details.
Your patience is appreciated, and we hope to fully resolve this to your satisfaction very soon.
Regards
Mark, Tracey & The WSG Team
Slight issue with original order
Slight issue with original order. Return and replacement organised promptly efficiently and with no fuss.
May 28, 2025
Reply from Where Saints Go
Thank you for the 5* review, we work hard to ensure our aftersales is as good as your shopping experience, so we're glad to hear our customer service team organised a replacements quickly with no fuss.
Great set of chairs
Great set of chairs, nice wood, well made, high quality, comfortable, couldn’t be happier with the choice.
June 2, 2025
Reply from Where Saints Go
Thank you for the 5-star review, it's very much appreciated.
I bought a beautiful stool for sitting…
I bought a beautiful stool for sitting at my new kitchen worktop about 18 months ago. I love it!! The leather seat is sumptuous! I am looking at buying the Crompton stool to compliment it ...it's one of the best purchases I have made. I am also collecting a dining crockery set so looking forward to using it ! This is a beautiful shop with some beautiful pieces ....I could re-vamp my whole house! Thankyou Where Saints Go !!
November 1, 2024
Unprompted review
Reply from Where Saints Go
Thank you for the lovely 5-star review, we're so glad you have loved every item ordered from us.
Reply from Where Saints Go
Thank you for the 5-star review, it's very much appreciated.
As reliable and stylish as always
Super quick delivery, great designs.
Just knocked one star because the paint on the wheels for the drinks trolley was coming off.
May 27, 2025
Reply from Where Saints Go
We’ve looked into our systems and, unfortunately, haven’t been able to find any communication from you regarding the issue with the wheels. We’re truly committed to our customers and always appreciate feedback, but if we’re not made aware of a problem, we don’t have the opportunity to put it right.
We’d really love the chance to resolve this for you and hopefully turn your 4-star experience into a 5-star one. Please don’t hesitate to reach out to our customer service team at support@wheresaintsgo.co.uk or give us a call on 0161 368 9638.
We look forward to hearing from you!
Warm regards,
The Where Saints Go Team
Fantastic quality
The chairs arrived today. Packing was amazing. The chairs are absolutely fabulous, they look stunning in my dining room.
Customer service were super friendly and helpful. I would highly recommend Where Saints Go
May 29, 2025
Unprompted review
Reply from Where Saints Go
Thank you for taking the time to leave us a 5-star review, it's very much appreciated, we're so glad you love your order and we will pass your comments on to our customer service team.
Reply from Where Saints Go
Thank you for the 4-star review, it's very much appreciated.
Reply from Where Saints Go
Thanks for the 5-star review, it's very much appreciated.
I came across the business recently…
I came across where saints go recently whilstlooking for furniture for my property company.
Products, customer service and delivery times are first class. Highly recommend.
May 9, 2025
Reply from Where Saints Go
Thank you for leaving a 5-star review. It's great to hear you were pleased with your shopping experience. We will pass your comments on to our customer service team.
All round great experience
Great quality products, beautifully packaged, efficient delivery and fantastic customer service. It is unusual to find all of these attributes from one company but my experience has been great and I will definitely purchase again.
May 2, 2025
Reply from Where Saints Go
Thank you for the lovely 5* review. We're so glad you had a positive shopping experience, and we will pass your comments onto our customer service team.
Reply from Where Saints Go
Thanks for the 5-star review, it's very much appreciated.
Lovely counter stool design
Lovely counter stool design, on-trend and well made. Delivery speedy and communication proactive. An all round positive experience.
May 7, 2025
Reply from Where Saints Go
Thank you for the lovely 5* review, we're so glad you are happy with your order.
Great customer service
Great customer service, via telephone and email contact. Quick response via email. Fast delivery.
April 30, 2025
Reply from Where Saints Go
Thank you for taking the time to leave us a 5-star review. We will pass your comments to the customer service team.
Reply from Where Saints Go
Thank you for the lovely 5* review, we're so glad you are happy with your order.
Reply from Where Saints Go
Thanks for the 5-star review, it's very much appreciated.
Next day delivery ✨️✨️✨️✨️✨️
April 30, 2025
Reply from Where Saints Go
Thanks for the 5-star review, it's very much appreciated.
Great customer service.
Ordered 6 chairs and unfortunately 4 arrived damaged - which was clearly a fault of the courier as the quality was still great in the other two. I contacted customer service and my main concern was paying again to have the chairs returned. I had a quick response advising me to dispose of the 4 damaged chairs, and shortly after received a confirmation email of 4 more being sent.
Not only did these arrive the following morning, they were packaged completely different and in perfect condition which shows the feedback was taken on board.
It has to be considered that a courier has no qualms about what is in your package or the value of it - so correct packaging is necessary. Being wooden chairs that are already built, it’s no wonder they came broken if they’d been manhandled.
Accidents happen and yes 4/6 was very disappointing - however Where Saints Go handled the situation with professionalism and care the second time round and I can’t fault the chairs.
May 5, 2025
Unprompted review
Reply from Where Saints Go
Thank you for the 5* review. We really do listen to feedback and always try to resolve problems as quickly as possible, so it's great to hear our customer service team sorted this quickly and efficiently for you.
Great product (good quality) and quick…
Great product (good quality) and quick delivery
April 28, 2025
Reply from Where Saints Go
Thank you for taking the time to leave us a 5-star review. We're glad to hear you are happy with the order and our quick delivery service.
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