Belong, By James White Reviews 216

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 33 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional service received from start to finish, highlighting the team's professionalism and transparency throughout the entire process. Many people appreciate the excellent communication, noting that the team kept them well-informed and made the often-stressful process feel smooth and well-managed. Reviewers frequently mention the staff's friendly, approachable, and efficient nature, with many feeling well-advised and supported at every stage. The company is often described as going the extra mile, offering timely advice and proactive support to keep sales moving, even in challenging markets. People also noted the team's ability to handle issues with solicitors and manage viewings effectively, contributing to a stress-free experience.

What people talk about most

Service

People report positive experiences with service, often describing it as personal, honest, and professional.... See more

Staff

Customers had positive experiences with staff, consistently describing them as extremely helpful,... See more

Customer service

Consumers find customer service to be positive, highlighting the friendly approach and willingness to go the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have recently completed a sale and purchase with Belong. The service we received from start to finish has been exceptional. The quality of the photos and video tour was to a high standard and... See more

Rated 5 out of 5 stars

We recently sold our house with the help of Belong. The whole team are very professional and fabulous communicators, particular thanks to Helen for the fabulous service, nothing was too much troub... See more

Rated 5 out of 5 stars

Belong took over the sale of my mums house after we wasn’t happy with the service we were receiving from another agent, it had been on sale with them for some time. Belong took over and had offers imm... See more

Rated 5 out of 5 stars

I recently sold my house with the help of Helen and James, and I couldn’t be more pleased with the service. From the very beginning, their communication was excellent. Clear, timely, and always keepin... See more


Company details

  1. Real Estate Agents

Written by the company

Belong, By James White. A unique brand of Estate Agents covering Huddersfield & The Holme Valley. We are here to understand our clients needs. Offering a comprehensive Concierge Service to those clients who are time poor, or just a little unsure about the moving process. Renting houses across Huddersfield and Holmfirth? We are an ARLA Property Mark Licensed Letting Agent, trust us to let your property, and provide you with an excellent personal service.


Contact info

4.9

Excellent

TrustScore 5 out of 5

216 reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

Belong is best

Would recommend Belong Estate Agents. They were so helpful and on the ball all the way through the sale of our house. You can get in touch with them anytime any day of the week.

Staff were very pleasant and helpful.

I would definitely use them again.

May 19, 2022
Unprompted review
Rated 5 out of 5 stars

Great local business

Very pleased with the service we received from Belong.
They are very professional, communication was first rate, and they are really nice people to deal with.

May 18, 2022
Unprompted review
Rated 5 out of 5 stars

1st Class service from start to finish!

It has been an absolute pleasure dealing with James and the team at Belong. I found them to be extremely professional, easy to deal with and very reliable when it came to selling my home.

James was a great help right from the offset, he is like an encyclopedia when it comes to advice on selling a house and was always at hand with help and guidance for anything I wasn't sure about. Nothing seemed like too much trouble.

All I had to do was hand them the keys and they did everything else, Plans, EPC, Photos, Video footage with a drone, Impressive "For Sale" signs (with a full colour image of the house!) and they even dealt with the solicitors.

'Belong' took away all the usual stresses of selling a house and made the whole experience quite pleasant.

Highly Recommended!

February 16, 2022
Unprompted review
Rated 5 out of 5 stars

High regard for clients

Excellent customer service from the valuation to completion. Staff are friendly and knowledgeable. Photos were of a high professional standard and the description complemented my house. I was kept informed of developments & given advice to queries I may have or issues that arose throughout. Staff were always reassuring and easy to contact either by phone or email. I found Belong by word of mouth and I in turn highly recommend them.

February 14, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent from start to finish

We bought and sold through Belong and the whole team, especially Katie were amazing through the whole process. We wouldn't hesitate to recommend or use Belong in the future. Thank you so very much :)

November 9, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent experience

We had an excellent experience from start to finish with Belong. The team are very responsive and as a first time seller were very reassuring and able to offer advice when we asked (many!) questions. The brochures and video were excellent and the team handled all the viewings for us. We would have no hesitation in recommending them for anyone buying/selling their home. Best of all, they promote the local area so well.

November 8, 2021
Unprompted review
Rated 5 out of 5 stars

Sale of Property

We found all the staff at Belong very helpful and professional. We were impressed by the presentation of our property and the whole process of selling was smooth and troublefree. We would highly recommend Belong.

September 6, 2021
Unprompted review
Rated 5 out of 5 stars

We would recommend!

James and Richard were extremely helpful and attentive throughout the whole process. Very professional, efficient and friendly service - would highly recommend.

August 22, 2021
Unprompted review
Rated 5 out of 5 stars

Others can only aspire to these standards

It has been a pleasure working with every member of the team at Belong. Our buying and selling journey has taken a long time with interruptions for Covid and time wasting buyers. Throughout, the team have been solution focused and always respond to every enquiry before the day is out.
We managed to move just before the deadline for stamp duty holiday, with everyone going through the stress of exchanging the day before completion and Belong managing communications up and down a chain of 5 very stressed parties. It's a testament to their professionalism and customer focus that even though they were dealing with many other buyers/sellers in this extreme position, their standards never slipped and they were always compassionate and understanding. Thanks all.

July 1, 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic

Fantastic customer service, really helpful and overall a really great experience. Katie was amazing throughout the process, she chased solicitors and vendors and kept me informed throughout.

June 6, 2021
Unprompted review
Rated 5 out of 5 stars

Don’t bother looking elsewhere. Best estate agent around!

We've just said goodbye to Katie and James at Belong (28/5/21) It’s been a tricky move for us all told when the onward purchase fell through and delayed matters with our buyers (who also used Belong) But Katie juggled and kept us all informed and kept the deal together! Every time I called, the phone was answered and our queries dealt with in a friendly, prompt and professional manner. I must mention James’ fantastic photography skills. The sales brochure was fabulous. We’d initially gone with another agent - what a mistake that was. The brochure was put together badly with old fashioned photography and altogether looked average. The house didn’t sell in 6 months. We then asked James at Belong to take it on and it sold in the first week! Due mainly to his modern approach in virtual tours, 3D layouts and great pictures with an eye for detail (he even asked me to put my tea towels away lol!) I wished I’d gone with Belong in the first place! If you need a good estate agent don’t bother looking elsewhere. Call Belong. Simples.

June 2, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent throughout!

Both Katie and James were excellent throughout the whole process. Communication was everything you could ask for - always quick, professional and friendly, even with all our delays so thank you! Made buying a house a little less stressful!

May 4, 2021
Unprompted review
Rated 5 out of 5 stars

I had a very good experience with belong

I had a very good experience with belong estate agent, from viewing the property and buying it . James Ince was very friendly and helpful nothing was too much. He went extra mile to help you. James is a credit to the firm.
Mrs Lally

April 14, 2021
Unprompted review

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