Belong, By James White Reviews 217

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 33 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional service received from start to finish, highlighting the team's professionalism and transparency throughout the entire process. Many people appreciate the excellent communication, noting that the team kept them well-informed and made the often-stressful process feel smooth and well-managed. Reviewers frequently mention the staff's friendly, approachable, and efficient nature, with many feeling well-advised and supported at every stage. The company is often described as going the extra mile, offering timely advice and proactive support to keep sales moving, even in challenging markets. People also noted the team's ability to handle issues with solicitors and manage viewings effectively, contributing to a stress-free experience.

What people talk about most

Service

People report positive experiences with service, often describing it as personal, honest, and professional.... See more

Staff

Customers had positive experiences with staff, consistently describing them as extremely helpful,... See more

Customer service

Consumers find customer service to be positive, highlighting the friendly approach and willingness to go the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have recently completed a sale and purchase with Belong. The service we received from start to finish has been exceptional. The quality of the photos and video tour was to a high standard and... See more

Rated 5 out of 5 stars

We recently sold our house with the help of Belong. The whole team are very professional and fabulous communicators, particular thanks to Helen for the fabulous service, nothing was too much troub... See more

Rated 5 out of 5 stars

Belong took over the sale of my mums house after we wasn’t happy with the service we were receiving from another agent, it had been on sale with them for some time. Belong took over and had offers imm... See more

Rated 5 out of 5 stars

I recently sold my house with the help of Helen and James, and I couldn’t be more pleased with the service. From the very beginning, their communication was excellent. Clear, timely, and always keepin... See more


Company details

  1. Real Estate Agents

Written by the company

Belong, By James White. A unique brand of Estate Agents covering Huddersfield & The Holme Valley. We are here to understand our clients needs. Offering a comprehensive Concierge Service to those clients who are time poor, or just a little unsure about the moving process. Renting houses across Huddersfield and Holmfirth? We are an ARLA Property Mark Licensed Letting Agent, trust us to let your property, and provide you with an excellent personal service.


Contact info

4.9

Excellent

TrustScore 5 out of 5

217 reviews

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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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Rated 5 out of 5 stars

I had a very good experience with belong

I had a very good experience with belong estate agent, from viewing the property and buying it . James Ince was very friendly and helpful nothing was too much. He went extra mile to help you. James is a credit to the firm.
Mrs Lally

April 14, 2021
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, professional and friendly staff and good advice throughout the sale. Highly recommended, would use Belong again in the future to sell our property.

April 12, 2021
Unprompted review
Rated 5 out of 5 stars

Cannot praise Belong enough

After months of searching for somewhere to rent and receiving the worst customer experience of my life from some other major estate agents in the area, we spotted a property by Belong and asked for a viewing. All I can say is, from then on we only looked at properties directly from Belong’s website. The entire team were amazing, so friendly and efficient, and we were completely blown away by the experience. A lovely, personal, local estate agents who are clearly fantastic at what they do.

March 21, 2021
Unprompted review
Rated 5 out of 5 stars

As a purchaser from outside the area

As a purchaser from outside the area, I hadn't heard of Believe Estate Agents before.
From the young man, James, who organised the viewing, to Katy, whom I only ever spoken to on the telephone, we have been very impressed. Not only with their professionalism, but their informative and friendly manner. No problem or worry was too small for Katy to deal with. I only wish that we had been able to use them in the sale of our previous property too. Thank you for making our purchase far less stressful than it could have been.

March 20, 2021
Unprompted review
Rated 5 out of 5 stars

We found Belong estate agents conducted…

We found Belong estate agents conducted our house sale and our subsequent purchase in a very efficient manner
From the first visit we felt at ease. We had quite a few high and low points along the way but when we were feeling low the office at Belong always put our mind at ease in such a friendly way it was almost as if we knew these people as friends
We were always allowed to visit the new property whenever we wanted and on change over day they could not have been more helpful
We would like to personally thank James, James Ince, Katy and Penny for all there help through this rather challenging period of our lives

March 8, 2021
Unprompted review
Rated 5 out of 5 stars

An excellent service from the valuation to completion.…

An excellent service from the valuation through to completion especially so with the current situation. Communucation was great via emails and phone calls. There was always someone to take my call when I rang and if the person I wanted wasn't there they always got back to me. The staff were friendly and professional at all times. I would highly recommend.

March 2, 2021
Unprompted review
Rated 5 out of 5 stars

Brilliant and so helpful!

Belong have been absolutely fantastic throughout our sale and purchase. They kept us informed every step of the way and were always swift to respond to any questions we had. Nothing was too much trouble even when there were potential ‘wobbles’ in the chain. I think we had involvement with every person at Belong and they were all brilliant. Katie especially kept us sane! Though we don’t hope to move again (we love our new home!), we would certainly recommend them to anyone who is wanting to sell their home. A huge thank you to you all from both of us!

February 5, 2021
Unprompted review
Rated 5 out of 5 stars

We Belong were great

James White and his team at We Belong were great communicators and we felt very well supported in the various steps of the sale, allowing us to make informed decisions when needed. We are very happy with the service we received and would highly recommend We Belong to anyone wanting to sell their property in the area.

January 29, 2021
Unprompted review
Rated 5 out of 5 stars

Great local estate agency

James and Katie have been patient, honest and supportive throughout the selling process. They have fielded our many phone calls with professionalism. Katie even managed the impossible and found us a rental property to move into. I would recommend the Belong team to anyone who is looking for any agency who are local and accessible. Thanks again to the Belong Team.

December 24, 2020
Unprompted review
Rated 5 out of 5 stars

Belong by James White were very good…

Belong by James White were very good all the way through the process. The staff helpful with any queries ,getting back quickly and passing on information. Showing people around the property as I am not in the area was a great help. Thank you to all the team. Ann

December 18, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent Service from Belong

We have recently been helped by Belong to sell the house of a very dear friend. We were helped at all stages with advice and support and have appreciated their service very much.

December 18, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent!

Excellent and supportive service from start to finish. I would definitely buy or sell with Belong in the future.

November 2, 2020
Rated 5 out of 5 stars

Outstanding service

James and his team - Katie and James did a fantastic job for us. Nothing was too much of a problem. We highly recommend them to anyone thinking of moving home.

November 2, 2020
Belong, By James White logo

Reply from Belong, By James White

Thank you Tony. Good luck in your next home. Kind regards, James

Rated 5 out of 5 stars

Superb service from start to finish

Superb service from start to finish. James’ experience and superb knowledge of the area meant he set our expectations from the start which proved to be absolutely spot on. The 3D tour of our property on the website meant our property sold within 24 hours with negotiations concluded on a Sunday. From that point on Katie took ownership all ours and our buyers queries keeping in contact with us and chasing Solicitors. Could not fault the process which is usually considered stressful, Belong made it feel streamlined and efficient.

October 16, 2020
Belong, By James White logo

Reply from Belong, By James White

Thank you so much Sian and Sean; good luck in your new home............

Rated 5 out of 5 stars

Lovely Team

Lovely Team, James saw the process through and was always prompt with replying to questions and getting answers from the vendor.

When it comes to selling I know who I'll be going with!

October 13, 2020
Belong, By James White logo

Reply from Belong, By James White

Thank you Charlie. It was a pleasure dealing with you. Good luck in your new home.

Rated 5 out of 5 stars

Other agents have a lot to learn

Extremely rare to find a estate agents who are solely focused on their clients. James white of belong and his staff are a credit to their profession. Other estate agents need to take a leaf out of their book as to how to run a business ,but crucially , keep in touch with your clients and updated every step of the way.
Thank you belong for your amazing service.

October 2, 2020
Unprompted review
Belong, By James White logo

Reply from Belong, By James White

Thank you so very much for your kind review Mr & Mrs Blackburn, it has been a pleasure working with you. Best regards, James

Rated 5 out of 5 stars

Throughout the entire process James and…

Throughout the entire process James and his colleagues we have dealt with have been fantastic. The service has been friendly, professional and the advice given has been clear and sound. In addition the mortgage broker and Solicitor James recommended have also been brilliant. Just a great set up all round. Thank you. We would definitely recommend Belong and all of the contacts we were put in touch with.

September 21, 2020
Unprompted review
Belong, By James White logo

Reply from Belong, By James White

Thank you very much Mr King. It has been lovely to act for you and your family. Good luck in your new home.

Rated 5 out of 5 stars

Excellent customer service from start…

Excellent customer service from start to finish. Would definitely recommend Belong to sell your house.

September 21, 2020
Unprompted review
Belong, By James White logo

Reply from Belong, By James White

Thank you Mrs Vickerman. I hope you are enjoying your new home. Best Wishes James

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