Belong, By James White Reviews 217

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 33 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional service received from start to finish, highlighting the team's professionalism and transparency throughout the entire process. Many people appreciate the excellent communication, noting that the team kept them well-informed and made the often-stressful process feel smooth and well-managed. Reviewers frequently mention the staff's friendly, approachable, and efficient nature, with many feeling well-advised and supported at every stage. The company is often described as going the extra mile, offering timely advice and proactive support to keep sales moving, even in challenging markets. People also noted the team's ability to handle issues with solicitors and manage viewings effectively, contributing to a stress-free experience.

What people talk about most

Service

People report positive experiences with service, often describing it as personal, honest, and professional.... See more

Staff

Customers had positive experiences with staff, consistently describing them as extremely helpful,... See more

Customer service

Consumers find customer service to be positive, highlighting the friendly approach and willingness to go the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have recently completed a sale and purchase with Belong. The service we received from start to finish has been exceptional. The quality of the photos and video tour was to a high standard and... See more

Rated 5 out of 5 stars

We recently sold our house with the help of Belong. The whole team are very professional and fabulous communicators, particular thanks to Helen for the fabulous service, nothing was too much troub... See more

Rated 5 out of 5 stars

Belong took over the sale of my mums house after we wasn’t happy with the service we were receiving from another agent, it had been on sale with them for some time. Belong took over and had offers imm... See more

Rated 5 out of 5 stars

I recently sold my house with the help of Helen and James, and I couldn’t be more pleased with the service. From the very beginning, their communication was excellent. Clear, timely, and always keepin... See more


Company details

  1. Real Estate Agents

Written by the company

Belong, By James White. A unique brand of Estate Agents covering Huddersfield & The Holme Valley. We are here to understand our clients needs. Offering a comprehensive Concierge Service to those clients who are time poor, or just a little unsure about the moving process. Renting houses across Huddersfield and Holmfirth? We are an ARLA Property Mark Licensed Letting Agent, trust us to let your property, and provide you with an excellent personal service.


Contact info

4.9

Excellent

TrustScore 5 out of 5

217 reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

Great Team service!

We experienced excellent customer service throughout our sale over a number of months, having an agent prepared to conduct all viewings is a great bonus. Feedback on viewings was always prompt, we never had to chase them unlike other agents we’ve used previously.
Belong guided us throughout the entire process, their local knowledge and expertise was invaluable, well done ‘Team Belong’ 👍

September 20, 2020
Unprompted review
Belong, By James White logo

Reply from Belong, By James White

Thank you Mr Finch. It has been lovely working with you both; good luck for the future. James

Rated 5 out of 5 stars

An estate agent who can be trusted to deliver what is promised

Phenomenal service during such tough times. James and the whole team were courteous and professional throughout whilst being sympathetic to an elderly relative who was in self isolation. The team at belong made the whole experience of selling what had been a long term family home so much easier to cope with. Highly recommended as a definite go to estate agent who is honest and delivers what is promised. Thank you!

July 1, 2020
Unprompted review
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Reply from Belong, By James White

Paul, that is really kind of you to say so and I do thank you, your sister and your mum for being brilliant to work for. James

Rated 5 out of 5 stars

Excellent quality of service even in…

Excellent quality of service even in these difficult times

July 1, 2020
Unprompted review
Belong, By James White logo

Reply from Belong, By James White

Dear Ian, thank you so much for you review. Good luck on the golf course this summer and thank you for your business. It has been a pleasure.

Rated 5 out of 5 stars

A top class service from start to finish!

I’m so glad we went with Belong estate agents. It’s been 20 years since we moved last and were out of touch with the process. We dealt with Katie and she was absolutely brilliant! Our sale, like most, was not an easy one and they negotiated fantastically on our behalf. Would 100% recommend Belong if you are ready to move onto your next home.

June 12, 2020
Unprompted review
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Reply from Belong, By James White

Thank you so much Helen. I have passed your comments on to Katie, whom is now back at the helm after lockdown. All the very best for the future.

Rated 5 out of 5 stars

Fantastic Service

Fantastic Service

James, I do not know how you managed to not only find a buyer for our house but help steer the whole process through in lock down which was a rocky process to say the least. Every time we contacted you, whether by phone or email you got back to us straight away providing solutions to any problems we felt we had.
Prior to lock down whenever we contacted your office, Katie and young James responded to our queries politely and efficiently.
You set the standards for all estate agents. Thank you.

June 5, 2020
Unprompted review
Belong, By James White logo

Reply from Belong, By James White

Thank you ever so much Lynne and Michael. I do hope you are settled in your new home. James

Rated 5 out of 5 stars

I have recently sold my house with Belong, by James White

I have recently sold my house with Belong, by James White. From start to finish James and his team provided an exceptional service.

A local estate agents who provided a personalised house sales service. The whole team are extremely professional, had time to answer any queries, they were friendly, extremely approachable and ensured the whole journey of my sale was well managed.

At no point were Belong pushy, they worked on my behalf and always seemed to be a step ahead of me, so at no time did I have to chase for anything. They kept me well informed and took the stress out of selling a home. I would highly recommend Belong, by James White.

April 13, 2020
Unprompted review
Rated 5 out of 5 stars

Brilliant service and support from the…

Brilliant service and support from the team. Quick sale helped by excellent presentation of property by James.

April 8, 2020
Unprompted review
Belong, By James White logo

Reply from Belong, By James White

Thank you so much for your comments; they are very much appreciated.

Rated 5 out of 5 stars

Moving house made easy

We’ve just sold our house and bought our new one through Belong by James White. James and his team have been brilliant every step of the way; from the first time that he showed us the house that we were to purchase, as he prepared our sale brochure, his local knowledge of who he thought would want to view our property, right up to the time that he carefully placed our new key on my car bonnet as we maintained our social distance (in the middle of the COVID-19 crisis), James has been excellent. Katie kept us up to date either by email or telephone. She liaised with solicitors, vendors and purchasers and nothing was too much trouble. She was always friendly and positive whilst maintaining a professional manner. In fact, she was our ‘go to’ aid whenever we had a query - and if she didn’t know the answer, she found out and got back straight away - communication was exceptional. Having been in the local estate agency business for many years, James’s team have an excellent relationship with many local professional trades and were able to provide contact details for any services we required. Thank you, Belong, for providing the ‘hand holding’ we needed to make this house moving lark the best it could be. We couldn’t have asked for more. If you are thinking of moving house, look no further than Belong by James White.

April 7, 2020
Unprompted review
Rated 5 out of 5 stars

A genuine pleasure to deal with Belong

We really appreciated the efficiency and 'personal touch' provided by James and his staff.

It was a pleasure to have dealt with Belong and would not hesitate to recommend their services to anyone looking to buy, sell or rent a property.

March 11, 2020
Unprompted review
Rated 5 out of 5 stars

The sale of the property became a long…

The sale of the property became a long and drawn out affair at no fault of Belong. After initially selling reasonably quickly and being let down six week after agreement Belong stuck to the task and eventually found a buyer which both them and me were very frustrated in the time taken to complete the sale. In doing so I was kept informed of the problems encountered on a regular time scale and in a professional manner by all at Belong. Thanks to all.

February 28, 2020
Unprompted review
Rated 5 out of 5 stars

I changed from a well known green sign…

I changed from a well known green sign in Huddersfield who I would not recommend to anyone.
Belong have a Top polite service by all with a no messing attitude no strange stories no blaming Brexit and keep you informed all the way unlike the local green sign agents.

A five from me 👍👍

January 20, 2020
Unprompted review
Rated 4 out of 5 stars

I can not fault the service we have…

I can not fault the service we have received from Belong, Katie in particular. They were always on hand to offer advice and chase answers from other parties. They always returned calls promptly and made everything clear and simple.

December 3, 2019
Unprompted review
Rated 5 out of 5 stars

Great ethos and amazing service

I was impressed by James White and the ethos of Belong which was why I chose them to sell my house. I was not disappointed. I felt valued as a client. Katie Lawrence was amazing. Always there for me especially when frustrated by solicitor delays. I would highly recommend Belong Estate Agency

November 26, 2019
Unprompted review
Rated 5 out of 5 stars

A great experience, despite the stress!

A great experience, despite the setbacks. Moving house is always stressful. Putting your house on the market, looking for a new one, jumping through all the legal hoops, all add to the stress. James White and his staff have been friendly, helpful and supportive all the way through. A locally based business that knows the area and provides a great service. I thoroughly recommend them.

November 26, 2019
Unprompted review

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