Exceptional customer service From day one, the team at Belong were with us every step of the way. They were reactive to our needs, didn't delay in responding to us when we had questions and generally... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Belong, By James White. A unique brand of Estate Agents covering Huddersfield & The Holme Valley. We are here to understand our clients needs. Offering a comprehensive Concierge Service to those clients who are time poor, or just a little unsure about the moving process. Renting houses across Huddersfield and Holmfirth? We are an ARLA Property Mark Licensed Letting Agent, trust us to let your property, and provide you with an excellent personal service.
Contact info
Fairfield House, HD9 6AA, Holmfirth, United Kingdom
- 01484 444567
- www.wherewebelong.co.uk
- wherewebelong.co.uk
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Twice I’ve sold my house with belong…
Twice I’ve sold my house with belong and both times within a month at very close to asking price. The staff are amazing and lovely, and have had to be to put up with me! I wouldn’t sell with anyone else. They just do MORE than other estate agents. They go the extra mile and really get to know you and what you need at this stressful time. I will miss Katie! Spoke to her so much she’s got me through it (again). Thank you to everyone there.
We were the buyer not the vendor but…
We were the buyer not the vendor but James treated us with a lot of respect and was very helpful. His staff are a credit to his company.
Excellent estate agency
Excellent estate agency, a very professional and quality service. We would definitely recommend them.
Outstanding service from start to finish
Nothing but positives to say about James and his team. I have moved on several occasions and I have never come across an estate agent offering the personal touch as I experienced. Including updates left post each viewing, the ability to contact James for an update at anytime on any day and also the virtual reality offering to showcase your property! I also cannot thank James enough for going the extra mile time and time again to help in areas which he didn’t need to including contacting solicitors to chase and speedup exchange.
Thanks again I wouldn’t use anyone again!
I never usually write reviews but…
I never usually write reviews but myself and my husband were very impressed with Belong when we sold with them earlier this year.
We have used many local estate agents in the past and have not experienced anything like the level of service we got from James and his staff. The service given was friendly, yet very professional, and not in any way 'pushy'. We felt as if we got a real 'personal' service in all aspects. It is the only time we have paid an estate agent and thought 'it was worth the money', in the past we have been left with the feeling of 'what the hell did they do for that fee'.
Would definitely recommend Belong to all !!!!
Exceptional service
Making the decision to list our house for sale with Belong was 100% the correct decision. Their marketing and branding is so appealing, our house sold so much quicker than we had imagined. But the main reason I will sing their praises is that they were professional, organised, warm and friendly and extremely good at communicating with us. Don’t hesitate to sell, buy or let a property with them!

Reply from Belong, By James White
Would highly recommend belong
Would highly recommend belong. Very pro active company and good customer service.

Reply from Belong, By James White
Great customer service
Great customer service, felt my house sale was in very safe hands.

Reply from Belong, By James White
An excellent service from Belong and…
An excellent service from Belong and all the staff there.
Very professional friendly and helpful all the way through the process.
Highly recommend.

Reply from Belong, By James White
James was excellent from start to…
James was excellent from start to finish. He went out of his way to make purchasing my new home as easy as can be. Would highly recommend.

Reply from Belong, By James White
James White and all the staff at Belong…
James White and all the staff at Belong were first rate from beginning to the end of the process of buying and selling our houses. Jame sin particular frequently went above and beyond in his efforts to assist. Thank you James and thank you to all at Belong for your help and assistance.

Reply from Belong, By James White
Brilliant communication and so helpful!
What a fabulous team they have at Belong, I honestly couldn’t fault them! We needed to sell our house quickly and they were so efficient. Their communication is fabulous and nothing is too much trouble. Would highly recommend.

Reply from Belong, By James White
Excellent service !
Couldn't recommend Belong highly enough - thoroughly attentive throughout, recently helped step in to solve a delicate situation for both tenant & landlord. Available at all hours, great advice and great marketing. Would certainly use again in the future.
Well deserved 5 star
Well deserved 5 star - Estate agents often get bad press, however I couldn’t recommend James and his team highly enough. They are available 7 days a week, and nothing was too much trouble. Ours was a complex sale and Katie was always there resolving the many issues that arose. Thank you for the support
A job well done!
Very professional company with a personal approach. Friendly and communicative. Great customer service and kind, helpful staff who make selling easy.
Absolutely fantastic service from the…
Absolutely fantastic service from the first visit to the sale completing. Sold our house within 4 weeks we would recommend them every time! Excellent service
Vanessa & Alan Barlow
Very good
James and Katy are very good. I have already recommended them to two other people.
The Belong team have been amazing
The Belong team have been amazing. Took great pictures of our house, were proactive which lead to a quick sale. Kept us informed throughout and made the process so much easier for us
A very professional and reliable…
A very professional and reliable approach. All staff engage positively and respond promptly to emails. Without doubt would highly recommend Belong.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







