Belong, By James White Reviews 217

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 36 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the exceptional service and support received throughout their selling or buying process, noting that the team was always available and nothing was too much trouble. Many people praise the staff for their professionalism, approachability, and excellent communication, ensuring they were kept informed every step of the way. Reviewers frequently mention the team's efficiency in making the process smooth and stress-free, often going above and beyond expectations. The company is highly recommended for its first-class, personal service, with many customers expressing their intent to use them again for future needs.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting exceptional customer service and... See more

Staff

Users describe positive interactions with staff, consistently highlighting their helpfulness,... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently praising the excellent communication... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Exceptional customer service From day one, the team at Belong were with us every step of the way. They were reactive to our needs, didn't delay in responding to us when we had questions and generally... See more

Rated 5 out of 5 stars

Belong provided excellent service and support throughout the entire selling process. The whole team kept us informed every step of the way providing regular communication about the sale. Selling a hou... See more

Company replied

Rated 5 out of 5 stars

Belong were the agents for the vendors on our recent purchase. Helen and her colleagues could not have been more helpful. Every communication was promptly, efficiently and courteously dealt with. Comp... See more

Rated 5 out of 5 stars

We have recently completed a sale and purchase with Belong. The service we received from start to finish has been exceptional. The quality of the photos and video tour was to a high standard and... See more


Company details

  1. Real Estate Agents

Written by the company

Belong, By James White. A unique brand of Estate Agents covering Huddersfield & The Holme Valley. We are here to understand our clients needs. Offering a comprehensive Concierge Service to those clients who are time poor, or just a little unsure about the moving process. Renting houses across Huddersfield and Holmfirth? We are an ARLA Property Mark Licensed Letting Agent, trust us to let your property, and provide you with an excellent personal service.


Contact info

4.9

Excellent

TrustScore 5 out of 5

217 reviews

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Rated 5 out of 5 stars

Twice I’ve sold my house with belong…

Twice I’ve sold my house with belong and both times within a month at very close to asking price. The staff are amazing and lovely, and have had to be to put up with me! I wouldn’t sell with anyone else. They just do MORE than other estate agents. They go the extra mile and really get to know you and what you need at this stressful time. I will miss Katie! Spoke to her so much she’s got me through it (again). Thank you to everyone there.

November 26, 2019
Unprompted review
Rated 5 out of 5 stars

Outstanding service from start to finish

Nothing but positives to say about James and his team. I have moved on several occasions and I have never come across an estate agent offering the personal touch as I experienced. Including updates left post each viewing, the ability to contact James for an update at anytime on any day and also the virtual reality offering to showcase your property! I also cannot thank James enough for going the extra mile time and time again to help in areas which he didn’t need to including contacting solicitors to chase and speedup exchange.

Thanks again I wouldn’t use anyone again!

September 2, 2019
Unprompted review
Rated 5 out of 5 stars

I never usually write reviews but…

I never usually write reviews but myself and my husband were very impressed with Belong when we sold with them earlier this year.
We have used many local estate agents in the past and have not experienced anything like the level of service we got from James and his staff. The service given was friendly, yet very professional, and not in any way 'pushy'. We felt as if we got a real 'personal' service in all aspects. It is the only time we have paid an estate agent and thought 'it was worth the money', in the past we have been left with the feeling of 'what the hell did they do for that fee'.
Would definitely recommend Belong to all !!!!

August 31, 2019
Unprompted review
Rated 5 out of 5 stars

Exceptional service

Making the decision to list our house for sale with Belong was 100% the correct decision. Their marketing and branding is so appealing, our house sold so much quicker than we had imagined. But the main reason I will sing their praises is that they were professional, organised, warm and friendly and extremely good at communicating with us. Don’t hesitate to sell, buy or let a property with them!

August 16, 2019
Unprompted review
Belong, By James White logo

Reply from Belong, By James White

A wonderful review thank you Mrs Harrison. Thank you for using us and good luck in your new home.

Rated 5 out of 5 stars

Would highly recommend belong

Would highly recommend belong. Very pro active company and good customer service.

August 16, 2019
Unprompted review
Belong, By James White logo

Reply from Belong, By James White

Thank you for your kind words Mr Cox. We hope you enjoy your new home.

Rated 5 out of 5 stars

Great customer service

Great customer service, felt my house sale was in very safe hands.

August 8, 2019
Unprompted review
Belong, By James White logo

Reply from Belong, By James White

Thank you so much for using us Janet. Much appreciated.

Rated 5 out of 5 stars

An excellent service from Belong and…

An excellent service from Belong and all the staff there.
Very professional friendly and helpful all the way through the process.
Highly recommend.

August 6, 2019
Unprompted review
Belong, By James White logo

Reply from Belong, By James White

Thanks Anne. Good luck in your new home.

Rated 5 out of 5 stars

James was excellent from start to…

James was excellent from start to finish. He went out of his way to make purchasing my new home as easy as can be. Would highly recommend.

July 13, 2019
Unprompted review
Belong, By James White logo

Reply from Belong, By James White

Thank you for your kind words. Much appreciated.

Rated 5 out of 5 stars

James White and all the staff at Belong…

James White and all the staff at Belong were first rate from beginning to the end of the process of buying and selling our houses. Jame sin particular frequently went above and beyond in his efforts to assist. Thank you James and thank you to all at Belong for your help and assistance.

June 27, 2019
Unprompted review
Belong, By James White logo

Reply from Belong, By James White

Thank you Mark, it has been a pleasure acting for you. Good luck in your new home.

Rated 5 out of 5 stars

Brilliant communication and so helpful!

What a fabulous team they have at Belong, I honestly couldn’t fault them! We needed to sell our house quickly and they were so efficient. Their communication is fabulous and nothing is too much trouble. Would highly recommend.

June 21, 2019
Unprompted review
Belong, By James White logo

Reply from Belong, By James White

Thank you Genna, I am glad it all came together at the end. Good luck and thanks again; James.

Rated 5 out of 5 stars

Excellent service !

Couldn't recommend Belong highly enough - thoroughly attentive throughout, recently helped step in to solve a delicate situation for both tenant & landlord. Available at all hours, great advice and great marketing. Would certainly use again in the future.

June 14, 2019
Unprompted review
Rated 5 out of 5 stars

Well deserved 5 star

Well deserved 5 star - Estate agents often get bad press, however I couldn’t recommend James and his team highly enough. They are available 7 days a week, and nothing was too much trouble. Ours was a complex sale and Katie was always there resolving the many issues that arose. Thank you for the support

June 7, 2019
Unprompted review
Rated 5 out of 5 stars

A job well done!

Very professional company with a personal approach. Friendly and communicative. Great customer service and kind, helpful staff who make selling easy.

June 6, 2019
Unprompted review
Rated 5 out of 5 stars

The Belong team have been amazing

The Belong team have been amazing. Took great pictures of our house, were proactive which lead to a quick sale. Kept us informed throughout and made the process so much easier for us

April 10, 2019
Unprompted review

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