Belong, By James WhiteReviews 

218
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 38 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional service and support received throughout the entire process, noting that everything ran smoothly. The staff is frequently highlighted for their professionalism, transparency, and excellent communication, keeping people informed every step of the way. Reviewers appreciate the approachable and helpful nature of the team, making what could be a stressful experience feel well-managed and stress-free. Many consumers found the customer service to be exceptional, with the team going above and beyond to assist with various issues and provide timely advice. People also noted the efficiency and promptness in dealing with communications and managing the sales process, even in complex situations.

What people talk about most

Service

Users describe positive interactions with service, highlighting exceptional customer service and support... See more

Staff

Consumers find staff to be positive, with many reviewers describing the team as helpful, efficient, and... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting exceptional communication that was... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Belong provided excellent service and support throughout the entire selling process. The whole team kept us informed every step of the way providing regular communication about the sale. Selling a hou... See more

Company replied

Rated 5 out of 5 stars

We have recently completed a sale and purchase with Belong. The service we received from start to finish has been exceptional. The quality of the photos and video tour was to a high standard and... See more

Rated 5 out of 5 stars

We recently sold our house with the help of Belong. The whole team are very professional and fabulous communicators, particular thanks to Helen for the fabulous service, nothing was too much troub... See more

Rated 5 out of 5 stars

Exceptional customer service From day one, the team at Belong were with us every step of the way. They were reactive to our needs, didn't delay in responding to us when we had questions and generally... See more


Company details

  1. Real Estate Agents

Written by the company

Belong, By James White. A unique brand of Estate Agents covering Huddersfield & The Holme Valley. We are here to understand our clients needs. Offering a comprehensive Concierge Service to those clients who are time poor, or just a little unsure about the moving process. Renting houses across Huddersfield and Holmfirth? We are an ARLA Property Mark Licensed Letting Agent, trust us to let your property, and provide you with an excellent personal service.


Contact info

4.9

Excellent

TrustScore 5 out of 5

218 reviews

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1-star

No history of asking for reviews

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4.9

All reviews

(218)

33 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Belong - Something very special

I recently sold my home with the support of James and his fantastic team at Belong in Honley. I would highly recommend Belong as they offer something very special to their clients. This is: excellent customer service, personal attention, high quality marketing materials, consistent, regular and reliable communication and professional high standards.

April 2, 2019
Unprompted review
Rated 5 out of 5 stars

A most professional service

A most professional service. The staff all knew their job inside out. I was kept informed every step of the way in the sale of my home and when I asked for something it was done promptly. I could not have asked for more.

March 5, 2019
Unprompted review
Rated 5 out of 5 stars

A professional and dedicated team

Following a successful sale that wasn't without it's challenges, I can highly recommend Belong. The communication and service has been excellent - a big thanks to James and Katie for all their hard work.

Becky T.

March 4, 2019
Unprompted review
Belong, By James White logo

Reply from Belong, By James White

Thank you Becky. Enjoy your new home. Kind regards, James

Rated 5 out of 5 stars

Excellent throughout

Excellent throughout. Presented the property very well, including the 360^ video, and this generated a good level of interest. Did all the accompanied viewings. I received an acceptable offer much sooner than I had expected. The conveyancing process was occasionally frustrating but they worked hard behind the scenes to chivvy people along and maintain momentum - their service continued well beyond agreeing the actual sale, in order to bring it all to a successful conclusion. Good, professional people, who are very easy to deal with. Highly recommended.

January 7, 2019
Unprompted review
Rated 5 out of 5 stars

Very professional

Very professional, always respond to queries promptly. Katie in particular for her patience with my stresses and frequent panics.

November 24, 2018
Unprompted review
Rated 5 out of 5 stars

Brilliant service 5 stars

We recently sold our house with Belong and would not hesitate to recomend them. The service from start to finish was superb, all of the staff are helpful and friendly. The virtual tour they produced was excellent and we have no doubt this assisted greatly in peoples decision to view and to refresh their memories afterwards, we certainly wished there had been one for the property we purchased. Belong undertook all of the viewings and this helped to provide more opportunity for viewings during the week and made that part of the process really easy. We were given objective feedback after each one. We felt thoroughly supported during the conveyancing process, especially at those stressful moments, there was always someone there trying to help.
All of Belongs recomended suppliers also did a great job for us. Very happy, no hesitation to give 5 stars, thank you James and team.

November 16, 2018
Unprompted review
Belong, By James White logo

Reply from Belong, By James White

Dear Mrs Ashton

Thank you so much for you review. It was a pleasure acting for you in the sale of your property and I hope you are happy in your new home. All the very best for the future. James

Rated 5 out of 5 stars

A great service

James and his team are unusual in the world of estate agency. They do what the say they will do!!

Clear, concise and honest discussions. Really great to do business with.

November 15, 2018
Unprompted review
Belong, By James White logo

Reply from Belong, By James White

Dear Steve

Thank you very much for your encouraging words and review. Best of luck for the future and thank you very much for engaging our services. James

Rated 5 out of 5 stars

Faultless, outstanding service - from start to finish...

James and the team at Belong did an excellent job of marketing our property, the quality and pace of getting our home on the market led to a rapid sale at a fair price. On reflection, this is due to James’s excellent local knowledge, both of the market and those whom are seeking to buy.

We did benchmark three local estate agents (both on price and quality) - we are without doubt Belong offered best service, whilst also offering value for money. The whole experience has completely changed our opinion of estate agents - though we do think Belong is an examplar.

Through the selling process (which we found stressful), James and the team at Belong exceeded expectations; proactive, prompt, pragmatic and experienced advice was a call away. Belong were the most professional and effective team employed throughout our move (and also the only team that knew what was really going on through the sale - great job Katie!).

Faultless, outstanding service - from start to finish - therefor recommended without hesitation.

Great job team!

October 28, 2018
Unprompted review
Belong, By James White logo

Reply from Belong, By James White

We are delighted that you are so pleased with our service Mr & Mrs Hibbard. All the very best in your new home; and good luck for the future. Best Regards, James

Rated 5 out of 5 stars

I would 100% recommend "Belong" to any…

I would 100% recommend "Belong" to any prospective property seller or landlord.
Both James and Katie have taken great service and professionalism to a new level in my eyes.

The reasons for letting my property were both personal and emotional. James understood this and arranged and dealt with all property issues and repairs for me. I was kept updated with information at every step of the process

Efficient and trustworthy company

October 23, 2018
Unprompted review
Belong, By James White logo

Reply from Belong, By James White

Thank you Mr Godfrey for those kind words. We are very pleased to have you as a client. Kind regards, James

Rated 4 out of 5 stars

Personal touch Estate agency

We were very impressed with Belong - James was calm, professional and really communicative throughout and ensured that both our sale and purchase went ahead as smoothly as possible.

October 22, 2018
Unprompted review
Belong, By James White logo

Reply from Belong, By James White

You got there in the end Jayne. Thank you for using us and good luck for the future. Best regards, James

Rated 5 out of 5 stars

The service provided by James at Belong was excellent.

The service provided by James at Belong and his staff was excellent. They found lovely tenants for our property within just a few days of it being available. Belong were efficient and professional and made the whole process effortless for us. We would definitely recommend this estate agency.

October 10, 2018
Unprompted review
Belong, By James White logo

Reply from Belong, By James White

So pleased you were happy with our service. Thank you very much Lisa.

Rated 5 out of 5 stars

Fantastic service from start to finish

Fantastic service from start to finish! Can not fault their professionalism and would recommend them, James and his team take all the stress out of moving !

October 8, 2018
Unprompted review
Belong, By James White logo

Reply from Belong, By James White

Thank you for your kind words Christine. You know where we are when you want to move in future; it was a pleasure acting for you.

Rated 5 out of 5 stars

Absolutely amazing service from start…

Absolutely amazing service from start to finish. In fact Katie at Belong was the one shining light throughout a challenging few weeks. Great work from all the team and would highly recommend.

October 3, 2018
Unprompted review
Belong, By James White logo

Reply from Belong, By James White

Thank you Emma; it was lovely acting for you and your family. Good luck in your new home.

Rated 4 out of 5 stars

Courteous and helpful

October 2, 2018
Unprompted review
Belong, By James White logo

Reply from Belong, By James White

Thank you Mrs Styring, and for the generous gift you gave me when I called around to mend your front door lock a couple of days after completion. All the best in your new home and kind regards James

Rated 5 out of 5 stars

Fabulous

We recently bought a property with Belong and can't thank them enough. From the initial showing through to after the sale - the team went the extra mile (even posting a letter for us to the Sellers of our new house). A lovely business with lovely people.

September 14, 2018
Unprompted review
Belong, By James White logo

Reply from Belong, By James White

Thank you Rheanna, and good luck in your new home. All the best from all at Belong.

Rated 5 out of 5 stars

Brilliant service

Brilliant service from start to finish many thanks James and Katie for all your work! X

September 11, 2018
Unprompted review
Belong, By James White logo

Reply from Belong, By James White

Thank you for your kind words Mrs McCarthy. Good luck in your new home and thanks again for using our services.

Rated 5 out of 5 stars

Fantastic service from start to…

Fantastic service from start to completion. Immediate valuation, house was promptly given 360 audit and For Sale online within hours. Professional advice and support from James and his colleagues throughout. Always there at the end of the phone or in person. I would highly recommend.

September 6, 2018
Unprompted review
Belong, By James White logo

Reply from Belong, By James White

Thank you Ms Bradley. Good luck in your new property. Best regards James & Katie

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