Belong, By James White Reviews 

218
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 38 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional service and support received throughout the entire process, noting that everything ran smoothly. The staff is frequently highlighted for their professionalism, transparency, and excellent communication, keeping people informed every step of the way. Reviewers appreciate the approachable and helpful nature of the team, making what could be a stressful experience feel well-managed and stress-free. Many consumers found the customer service to be exceptional, with the team going above and beyond to assist with various issues and provide timely advice. People also noted the efficiency and promptness in dealing with communications and managing the sales process, even in complex situations.

What people talk about most

Service

Users describe positive interactions with service, highlighting exceptional customer service and support... See more

Staff

Consumers find staff to be positive, with many reviewers describing the team as helpful, efficient, and... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting exceptional communication that was... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Belong provided excellent service and support throughout the entire selling process. The whole team kept us informed every step of the way providing regular communication about the sale. Selling a hou... See more

Company replied

Rated 5 out of 5 stars

We have recently completed a sale and purchase with Belong. The service we received from start to finish has been exceptional. The quality of the photos and video tour was to a high standard and... See more

Rated 5 out of 5 stars

We recently sold our house with the help of Belong. The whole team are very professional and fabulous communicators, particular thanks to Helen for the fabulous service, nothing was too much troub... See more

Rated 5 out of 5 stars

Exceptional customer service From day one, the team at Belong were with us every step of the way. They were reactive to our needs, didn't delay in responding to us when we had questions and generally... See more


Company details

  1. Real Estate Agents

Written by the company

Belong, By James White. A unique brand of Estate Agents covering Huddersfield & The Holme Valley. We are here to understand our clients needs. Offering a comprehensive Concierge Service to those clients who are time poor, or just a little unsure about the moving process. Renting houses across Huddersfield and Holmfirth? We are an ARLA Property Mark Licensed Letting Agent, trust us to let your property, and provide you with an excellent personal service.


Contact info

4.9

Excellent

TrustScore 5 out of 5

218 reviews

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1-star

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4.9

All reviews

(218)

33 reviews in the last 12 months

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Rated 5 out of 5 stars

I would recommend Belong

I would recommend Belong my experience with them was excellent from start to finish. Very professional and efficient but also very approachable keeping me informed at all times.

September 4, 2018
Unprompted review
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Reply from Belong, By James White

Hi Linda; thank you for your review, it was a pleasure working for you.

Rated 5 out of 5 stars

Professional Enthusiastic Service. Thank you.

From the initial meeting with James White of Belong Estate Agents we were impressed with what their service would offer. From giving them the sale instructions the process was 1st class, communication was as promised and both Katie and James were enthusiastic at all times.
Thank you for your excellent customer service you did a fabulous job. Highly recommended.

August 10, 2018
Unprompted review
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Reply from Belong, By James White

Thank you so much for your kind review of our service, we are so glad that we could help you. It has been a pleasure acting for you and hope to do so again in the future.

Rated 5 out of 5 stars

After spending some time marketing…Don’t hesitate, sign up with outstanding estate agent in the Holme Valley.

After spending some time marketing through what many would consider to be the leading estate agent in the area we decided to walk away after a serious disagreement with the head of the business on the best way to get results. In short I was disappointed in their rudimentary sales skills. What do we pay estate agents for? What a difference James made at Belong. He grasped the fundamentals, showed real creativity in marketing the property and very quickly generated interest. But it’s not just sales and marketing, crucial that they are. James managed the whole process with great skill, serving both the seller and the buyer through the exchange process with a difficult chain right the way to completion. Even after completion there was a hiccup with keys and a damaged lock that he personally engaged a local locksmith to resolve prior to the buyers arriving at the property. A thoroughly professional performance from beginning to end and he and his business Belong are to be recommended. Thanks James.

July 22, 2018
Unprompted review
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Reply from Belong, By James White

Dear Mr Ayling, thank you so very much for your kind words. All the very best in your new home. Best regards, James.

Rated 5 out of 5 stars

Prompt service

Prompt service
Good property details
Promptly answered all queries
Accompanied viewings
Interested in selling the property not just another sale

July 4, 2018
Unprompted review
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Reply from Belong, By James White

Thank you so much for asking us to act for you in your sale; and thank you for your very kind review. Best wishes, James

Rated 5 out of 5 stars

Brilliant

Belong has sold two houses for us, with two offers on the first day of viewings. James and Katie provided a very professional service and nothing was too much trouble. We will definitely use Belong again.

June 7, 2018
Unprompted review
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Reply from Belong, By James White

Dear Rachel & Dave, thank you very much for your review and for your support. Good luck in your new home. All the very best. James

Rated 5 out of 5 stars

I purchased a property which was…

I purchased a property which was marketed by Belong, By James White, which completed last month. James & Katie were very helpful throughout and very quick to respond, even acknowledging the receipt of documents at 7am on a Sunday morning! As with most property purchases, there were issues regarding the legal process and they helped me overcome any issues we had, to ensure the (very tight) deadline we had was met.

Overall, I believe Belong, By James White is a far superior estate agent compared to many others locally. Very professional and helpful to both the sellers and purchasers of property, ensuring that the transaction runs as smoothly as possible.

Although I did not need to sell my property, I will definately use this estate agents in the future, and have already recommended them to various contacts!

May 21, 2018
Unprompted review
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Reply from Belong, By James White

Dear Mrs Haigh. Thank you very much for your kind review. It was a pleasure dealing with you and we hope that you are very happy in your new home.

Rated 5 out of 5 stars

Amazing Service

Thankyou for your excellent customer service you all did a fabulous job! Highly recommended, Janette & John x

May 2, 2018
Unprompted review
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Reply from Belong, By James White

Thank you John & Janette for your very kind comments. All the very best in your new home.

Rated 5 out of 5 stars

A refreshing approach.

From the first meeting it was refreshing to deal with an agency that has a straight forward, honest approach. Throughout the sale the team worked hard to manage expectations, communicate clearly and deal with issues swiftly and transparently. As a customer we felt listened to and queries and concerns were responded to and resolved professionally and with minimum fuss or stress. During what was not the easiest sale, James, Katie and Gina worked hard to ensure that we were informed and advised appropriately. All the team liased with solicitors, other agents and buyers to make sure the sale and purchase was as seamless as possible. Thank you!

April 26, 2018
Unprompted review
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Reply from Belong, By James White

Hi Rebecca, that is really kind of you, thank you. Good luck in your new home, I hope you are really happy there.. Feel free to pop in to the office at any point if you are passing. Best regards, James

Rated 5 out of 5 stars

Having used two other agents o sell my…

Having used two other agents o sell my specialised property, James was to only one who actually tried. I found his presentation and demeanour very professional and he vets the prospective buyers very well so we did not get any time wasters.

I would have no hesitation in recommending him to anyone.

April 19, 2018
Unprompted review
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Reply from Belong, By James White

Thank you Mr Luty, for your kind words. All the best for the future. Best regards, James & Katie.

Rated 5 out of 5 stars

A very professional

A very professional, competent, friendly team. James and Katie were very keen to help and make the sale of my property go as smoothly as possible. Lovely to have people who genuinely care in what can be a stressful time.

March 9, 2018
Unprompted review
Rated 5 out of 5 stars

Thank you!

I owe Katie and James a huge thank you, they went above and beyond to make selling and moving as easy as possible. Having never been through the process before, it was good to know such experience and advice was only a phone call away. Their 360 photographs and video tour made our property ‘stand out from a crowd’ and they went out of their way to keep me informed throughout the sales process. I cannot recommend them highly enough.

February 15, 2018
Unprompted review
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Reply from Belong, By James White

Thank you ever so much for your kind review. It is nice to be recognised in this way. Best regards, James

Rated 5 out of 5 stars

Excellent service

This was the first time I’ve sold a house so I needed someone who was willing to talk me trough the process and be on hand to answer any of my questions. Both James and Katie were great at this and helped to make the process easier. Would recommend them to anyone who is looking for an Estate Agent.

February 5, 2018
Unprompted review
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Reply from Belong, By James White

Good luck in your new home Harriet, and if we can help you in the future, you know where we are.

Rated 5 out of 5 stars

James and Katie were very helpfull …

James and Katie were very helpfull while I was purchasing a property.
There were a few problems before I even moved in and they were brilliant sorting things out for me so as to put my mind at rest.
I will be honest, I had never heard of Belong before buying my property but I would definitely look on there website or even use them to sell your home.

February 5, 2018
Unprompted review
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Reply from Belong, By James White

Hello Mrs Stokes. Thank you for taking the time to tell us what you think, it is much appreciated. James

Rated 5 out of 5 stars

Outstanding and professional …

An outstanding and professional service. The whole package is wonderful. James and Katie are a team where each one is fully up to speed with the others actions from start to finish. Considering we were living over a hundred miles away we had total confidence in Belong from the start to the finish. The marketing and video sold the house very quickly where other estate agents had failed. The communication with us and the buyer throughout the sale was excellent. Nothing was too much trouble and I would without any hesitation recommend them.

January 31, 2018
Unprompted review
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Reply from Belong, By James White

Dear Richard, thank you very much for your kind comments. It has been a pleasure working for you, and if we can help you in the future please don't hesitate to get in touch.

Rated 5 out of 5 stars

Belong were excellent and I have …

Belong were excellent and I have already recommended them to a friend who is also delighted with them .
They have obviously got a lot of experience and this shines through in their solid advice , knowledge and excellent customer care . They are as friendly as they are professional and I can honestly say it has been a pleasure doing business with them .
Thank you James and Katie !
Sharon Schofield

January 12, 2018
Unprompted review
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Reply from Belong, By James White

Hi Sharon, thank you ever so much for your kind review. We hope to see you in the village soon.

Rated 4 out of 5 stars

Good professional estate agent and …

Good professional estate agent and excellent service from sales staff. They handled the sale with a personal touch.

January 11, 2018
Unprompted review
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Reply from Belong, By James White

Thank you Anne for your comments. Best of luck for the future, James & Katie

Rated 5 out of 5 stars

I would recommend belong.

I would recommend belong ... i switched to belong from another agent and instantly got more viewings on my property that was advertised to let. Within a short space of time a tenant moved in. I particularly liked the video and quality of photos of the house, the standard of service and the attention to detail.

January 9, 2018
Unprompted review
Belong, By James White logo

Reply from Belong, By James White

Thank you very much Emma for your comments, it is much appreciated. Best regards. James

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