First Class service. Purchases are expertly packed and dispatched promptly. Last month I mistakenly commented on their delivery chargers confusing them with another whisky auction house. I wish to... See more
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Review summary
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What people talk about most
Reviews shaping this summary
Stayed in two days running to receive Royal Mail Parcelforce unsuccessful promised delivery. Then several more unsuccessful attempts when I was away. Parcelforce tracking system inadequate. Sends "... See more
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Great way to buy quality, plus be exposed to Rums you wouldn't normally be exposed to. My Fiancé introduced me yo rum 3 years ago and he didn't know this existed. Since joining we have bidded on lot... See more
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I had a 50 year old bottle of port which I was gifted. I held onto it for years but was never going to drink it. I requested a valuation, by sending photos and received a fast response with an a... See more
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Company details
Written by the company
Whisky.Auction is a leading online auction platform for whisky, spirits, wine, miniatures and alcohol memorabilia. Run by a knowledgeable team of whisky and spirits experts with a passion for the product, we host a monthly whisky and spirits auction, as well as fine wine auctions and miniature and memorabilia auctions at least once a quarter. Customers can visit Whisky.Auction to receive free valuations on bottles from our valuations team and to buy and sell with our simple to use platform. Our London based customer services team is always on hand to help with any questions or guidance our customers need to make full use of our auction platform. We can collect your bottles for auction, or customers are always welcome to visit us at Elixir House to drop off and meet the team in person. Our global auction platform gives whisky, spirits and wine enthusiasts the chance to buy bottles only available in other markets, while our business offer allows whisky, wine and spirits businesses to buy old and rare bottles and sell surplus stock. Our global audience ensures we achieve some of the best prices in the auction market. Register now to buy and sell with our leading online auction platform, Whisky.Auction.
Contact info
Elixir House, NW10 7SF, London, United Kingdom
- +44 (0)20 8838 9381
- info@whisky.auction
- whisky.auction
4.7
Excellent
1K reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
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Constantly great service
Constantly great service. Been buying through them for years, but recently also selling. Couldn't be happier with the experience
May 2, 2025
Reply from Whisky.Auction
Thank you for being a loyal customer, we are so happy to hear that you've transitioned from buying to selling! We appreciate you taking the time out to leave us a positive review.
Kind regards,
The Whisky.Auction Team
Great auction site. Defo recommend!
Fair delivery prices and easy to use website.
Whisky arrived promptly
May 6, 2025
Reply from Whisky.Auction
Thank you for your feedback! We are happy to hear that you found our delivery prices fair and our website to be user friendly. We put a lot of effort into keeping things affordable and making sure the site is smooth and simple to navigate. It's great to know it's paying off!
Kind regards,
The Whisky.Auction Team
Reply from Whisky.Auction
Thank you for your positive review! We're thrilled to hear you’re pleased with both our service and website. Your feedback means a lot to us, and we look forward to welcoming you back again soon.
Kind regards,
The Whisky.Auction Team
Top notch company
Whisky Auction is a great company to deal with whether buying or selling. Both are very straightforward and the prices achieved for sellers are very good compared to other auction sites. The staff are polite and helpful. When I recently had an issue with a delivery that had gone astray, they were on the case immediately and kept me informed of progress until it was resolved. Heartily recommended
May 2, 2025
Reply from Whisky.Auction
We’re delighted to hear that you've had such positive experiences with us, both buying and selling. Our team works hard to ensure everything runs smoothly, and it's great to know our efforts to provide clear communication and helpful service are appreciated—especially when unexpected issues arise. We truly value your recommendation and look forward to assisting you again in the future.
Kind regards,
The Whisky.Auction Team
Excellent Company & First Class Service
Excellent Company to buy from ....Service first class and Hastle Free. Fees a little bit on the high side But Overall Very Happy with the Service and Look forward to buying lots more in the future :)
May 2, 2025
Reply from Whisky.Auction
Thank you so much for your kind words and positive feedback! We truly appreciate your honesty about the fees — we always strive to offer great value and will keep working to improve wherever we can. We look forward to serving you again and helping with many more purchases in the future!
Kind regards,
The Whisky.Auction Team
They make selling whisky so easy.
Quick responses. Friendly and clear communication. My bottles are collected from the house and everything else is taken care of.
Whisky Auction take all the stress and potential difficulties of consigning these fragile offerings out of the Seller's hands. I won't use anyone else.
May 1, 2025
Unprompted review
Reply from Whisky.Auction
Thank you for your fantastic review! We're so pleased to hear that the process felt smooth and stress-free for you. We look forward to serving you again.
Kind regards,
The Whisky.Auction Team
Always an excellent selection on offer
Always an excellent selection on offer. Bomb proof packaging as usual. Definitely a five star service.
May 1, 2025
Reply from Whisky.Auction
Thank you so much for your kind words and continued support! We're thrilled to hear that you're happy with our selection and packaging. Your five-star feedback means a lot to the team.
Kind regards,
The Whisky.Auction Team
Map boxed Talisker at the Whisky Auction house.
Online prompt valuation. A seamless experience from pickup by dedicated courier, to receiving my bottle at Whisky Auction. Confirmation and being assigned a Lot No. So that I could check the bidding once the auction had commenced As this was my first experience selling my whisky, it was great to watch the bids and on closure of the auction to see my whisky sold, past my reserve price. Great communication from the auction house regarding queries. I would recommend using this auction house to buy/sell your spirits.
April 22, 2025
Unprompted review
Reply from Whisky.Auction
Thank you so much for taking the time to share your experience! We're absolutely thrilled to hear that your first time selling whisky with us was smooth and enjoyable. Our team works hard to ensure every step of the process is seamless and well-communicated, so it's great to know we hit the mark. We really appreciate your recommendation and look forward to helping you again in the future.
Kind regards,
The Whisky.Auction Team
Great auction house
April 1, 2025
Reply from Whisky.Auction
Thank you for your kind words.
Kind regards,
Whisky.Auction Team
Reply from Whisky.Auction
Thank you for your lovely review.
Kind regards,
Whisky.Auction Team
I like the format of the auction…
I like the format of the auction website, priced from high to low. Also, that other spirits and drinks are offered and not just whiskies. And that you are informed instantly if you are winning or have been outbid. Also, that the bottles get sent quickly and are well packed. My one wish is that I didn't get outbid so often, but that's no reflection on you.
March 27, 2025
Reply from Whisky.Auction
Thank you so much for your kind review! We’re thrilled to hear that you enjoy the auction and services we have to offer.
Kind regards,
Whisky.Auction Team
First time buying from the whiskey…
First time buying from the whiskey auction. The whole process was so easy and the delivery time was so quick and arrived in perfect condition. I'm waiting for the next auction to take place so I can grab some more great whisky.
March 27, 2025
Reply from Whisky.Auction
Thank you for your fantastic review! This is exactly what we strive for – a seamless experience from start to finish. We're so glad your first purchase went smoothly. Looking forward to having you return for you next auction!
Kind regards,
The Whisky.Auction Team
Straightforward and easy to bid plus…
Straightforward and easy to bid plus the delivery was quicker than expected and undamaged.
March 27, 2025
Reply from Whisky.Auction
Thank you for your feedback! We're glad you found the bidding process easy and that your delivery arrived quickly and in perfect condition. We appreciate your support!
Kind regards
The Whisky.Auction Team
Reply from Whisky.Auction
Thank you Kursat for positive review. We truly appreciate your loyalty!
Kind regards,
Whisky.Auction Team
Great service again
Great service again
another bottle bought and received safely packaged and promptly. It's nice to know that after the auction things go as they should with no delays. very professional
February 28, 2025
Reply from Whisky.Auction
Thank you so much for your kind words and positive feedback! We're thrilled to hear that your bottle arrived safely and promptly, and that you had a smooth experience with us. We always strive to provide a professional and seamless service, and it's great to know that it showed in your purchase. We truly appreciate your trust and look forward to serving you again in the future!
Kind regards,
The Whisky.Auction Team
Reply from Whisky.Auction
Thank you so much for your kind words! Your feedback means a lot to us, and we're glad it's working well for you!
Kind regards,
The Whisky.Auction Team
Great selection of whisky on offer
Great selection of whisky on offer. Quick to ship out orders.
February 27, 2025
Reply from Whisky.Auction
Thank you for this wonderful review! We're thrilled to hear you enjoyed our whisky selection and were pleased with the quick shipping. We look forward to serving you again soon!
Kind regards,
Whisky.Auction Team
Fees are way too high…
Fees are way too high… with the listing fees and the commission fees. My sales totalling £154.00 went through and I ended up with £85.50. Nearly 50% in fees!
I’ll probably not bother again in the future as there are others that do similar that charge less.
I’ve read your response and it’s still stupid. Fees are too high end of.
February 24, 2025
Unprompted review
Reply from Whisky.Auction
Thank you for your feedback. We are sorry to hear that you’re dissatisfied with the outcome. Your valuation request was conducted by our head valuator, who provided an estimation of what your lots were expected to achieve at auction. Upon reviewing your valuation, it appears that the final results were largely in line with this estimate. Our commission and fees are clearly detailed on our website under the Sellers Guide, allowing sellers to make informed decisions before listing their items.
Kind regards,
The Whisky.Auction Team
Reply from Whisky.Auction
Thank you for your wonderful feedback! We’re so glad to hear you had an excellent experience with us. Providing prompt service and packaging orders carefully is always our priority, and we’re thrilled that you were satisfied. We truly appreciate your support and look forward to serving you again in the future.
Kind regards,
The Whisky.Auction Team
Great deals and a fantastic quick…
Great deals and a fantastic quick service. Highly rated.
February 27, 2025
Reply from Whisky.Auction
We're delighted to hear that you enjoyed our great deals and speedy service. Your support means a lot to us!
Kind regards,
The Whisky.Auction Team
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