After some poor initial communication the company made amends and the move went very smoothly. Helpful staff and no issues.
Company replied
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See what reviewers are saying
Happy with our experience. Team of 4 worked hard the day before completion packing up our stuff and returned the following day to complete the process. Steve in particular was very reassuring througho... See more
Company replied
Very good experience with my removal within Bournemouth. Team arrived on time and were prepared. Did an excellent job of loading all my items. Could have benefited from some tools to help move larg... See more
Company replied
Your team arrived on time and introduced themselves. They were professional, courteous and friendly, and were very efficient in reviewing the items to move, then organizing to move them. The remova... See more
Company replied
Company details
Written by the company
Removals Company established 1871. Our professional service takes the stress out of moving home. Contact us today for a free survey and home moving quote.
Contact info
Elliott Road, BH11 8LN, Bournemouth, England, United Kingdom
- 01202 576514
4.6
Excellent
154 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 91% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
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Reply from White & Company PLC - Bournemouth
Good morning,
Thank you for your kind review
Louis Spies
Sales Director
Excellent experience overall.
Very competitive price and able to offer prompt date for removal. Very polite team of removal men. Efficient, tidy and considerate. Thank you!
July 8, 2024
Reply from White & Company PLC - Bournemouth
Good morning,
Thank you for your kind review
Louis Spies
Sales Director
The move was so smooth and professional…ed
The move was so smooth and professional everything was wrapped and boxed very carefully I would recommend them to anyone
May 21, 2024
Reply from White & Company PLC - Bournemouth
Dear David,
Thank you for your kind review
Louis Spies
Sales Director
Excellent work by Whites
Very helpful staff in the office, flexible and accommodating- moving is always a stressful time, and White’s were so helpful
The chaps doing the move were conscientious and careful with our belongings and all very friendly.
June 18, 2024
Reply from White & Company PLC - Bournemouth
Dear Maureen,
Thank you for your kind review, it will be passed on to the team involved in your move.
Kind regards
Louis Spies
Sales Director
Richard and the team made it all go…
Richard and the team made it all go very smoothly. Would certainly recommend White’s to others.
Scores on the doors -11 out of 10!!
June 6, 2024
Reply from White & Company PLC - Bournemouth
Dear Mrs Smith,
Thank you very much for your kind review
Louis Spies
Sales Director
A great experience!
May 14, 2024
Reply from White & Company PLC - Bournemouth
Dear Paul,
Thank you so much for your review
Kind regards
Louis Spies
Sales Director
Great service at a fair price
We had a great service when we moved 200 miles from Dorset to North Cambridgeshire - a move that stretched over 3 days. The team of people who packed, transported and unpacked our belongings did so with lots of care and worked extremely hard.
Also worth a mention is the team in the office who were also extremely helpful with the booking, which kept moving, as well as supplying us with a plentiful supply of boxes and tape.
Highly recommend White & Co who we will use again if needed in the future plus their pricing was competitive and fair.
May 8, 2024
Unprompted review
Reply from White & Company PLC - Bournemouth
Dear Peter,
Thank you very for your review. I am pleased that your move went well.
Kind regards
Louis Spies
Sales Director
Exceptional service by the whole team
Steve and Darren were professional and friendly throughout the removal. Nothing phased them and they made that extra effort that provides, an exemplary customer experience. An extremely well run service from start to finish by all the team I engaged with. Highly reccomend this company.
May 7, 2024
Reply from White & Company PLC - Bournemouth
Dear Robert,
Thank you for your review. I will pass your comments on to Steve and Darren
Kind regards
Louis Spies
Sales Director
What an amazing team from start to…
What an amazing team from start to finish. From quotation visit which was very easily achieved, through receiving a very fair price to the actual move which took place over 4 days I cannot fault this company.
Special mention goes to Richard who coordinated the move team like a well oiled machine, was helpful, approachable and totally efficient
Thank you all!
May 3, 2024
Unprompted review
Reply from White & Company PLC - Bournemouth
Dear Amanda,
I am really pleased it went well and will pass your kind words to the crew
Kind regards
Louis Spies
Sales Director
Williams review
The removal people were very personable, they worked quickly and were very friendly, we were amazed at how much they accomplished in a short time.
However they would not have had to work so quickly if they had been booked to be with us for a full four days. They did not start until midday on Monday.
Also as we moved from Somerset to Nottinghamshire they were rushed and due to this we have had to submit a claim for two wardrobes.
Also they were due to with us on day 4 Thursday to unpack, they rushed in order to get back to Bournemouth on Wednesday and so we had to ask White and Co to come back to erect a bed and a wardrobe (that we found was damaged). On inspection the other wardrobe that had been left in the garage was not dis assembled on removal and so was also damaged in transit.
We also have a picture (on metal) that is now curved at one corner. So on reflection lovely team, but rushed and damaged property.
We have used White and Co twice in the past and had no problems.
March 26, 2024
Reply from White & Company PLC - Bournemouth
Good Morning Mr Williams,
Thanks for your review and I am sorry that not all went to plan with your removal,
I have asked our Bournemouth branch to make contact and discuss the move with you.
Kind regards
Ian
Ian Nicholson
Director
White & Co Plc
Hillsons Road
Botley
Southampton
SO30 2DY
Mob: 0044 (0) 7712198660
Tel: 0044 (0) 1489 774944
Fax: 0044 (0) 1489 774962
Email: I.Nicholson@whiteandcompany.co.uk
Website: http://www.whiteandcompany.co.uk
Great service all round
Great service all round, thanks to all concerned.
March 27, 2024
Unprompted review
Reply from White & Company PLC - Bournemouth
Hi Carl,
Thanks for your positive review, your kind comments will be passed to the staff concerned at our Bournemouth branch.
Kind regards
Ian
Ian Nicholson
Director
White & Co Plc
Hillsons Road
Botley
Southampton
SO30 2DY
Mob: 0044 (0) 7712198660
Tel: 0044 (0) 1489 774944
Fax: 0044 (0) 1489 774962
Email: I.Nicholson@whiteandcompany.co.uk
Website: http://www.whiteandcompany.co.uk
Third time!
This was the third time we have used Whites to transport goods from UK to Mallorca. As we found is usual, at every turn, the Whites team were professional, timely, organized and informative.
We cannnot fault their services and would welcome any opportunity to recommend the company to anyone seeking the transportation of their goods safely, securely and on time.
Whites is an example to many companies and is a role model that should be followed.
Thanks guys, again, for a job really well done!
March 13, 2024
Unprompted review
Reply from White & Company PLC - Bournemouth
Hi Mark,
Thanks for taking the time to provide a review following your recent relocation.
We are so pleased that all went well and we have passed your kind comments to the staff concerned at our Bournemouth branch.
Ian Nicholson
Director
White & Co Plc
Hillsons Road
Botley
Southampton
SO30 2DY
Mob: 0044 (0) 7712198660
Tel: 0044 (0) 1489 774944
Fax: 0044 (0) 1489 774962
Email: I.Nicholson@whiteandcompany.co.uk
Website: http://www.whiteandcompany.co.uk
Reply from White & Company PLC - Bournemouth
Hi Margaret,
We are pleased to see that all our staff were up to your expectations and your kind comments have been passed to all concerned at our Bournemouth branch.
Kind regards
Ian
Ian Nicholson
Director
White & Co Plc
Hillsons Road
Botley
Southampton
SO30 2DY
Mob: 0044 (0) 7712198660
Tel: 0044 (0) 1489 774944
Fax: 0044 (0) 1489 774962
White & Company - In safe hands
From the booking appointment, quotation through to move day everything was simple, professional and smooth running taking the strain from us, Would use this service again. The delivery van arrived a little earlier than expected but the gentlemen were busy with boxes while we completed and they were very helpful and wanted to ensure everything was packed right, even down to us checking the van and them explaining how/why they had packed that way, giving us peace of mind our property was in good hands.
February 7, 2024
Reply from White & Company PLC - Bournemouth
Hi Sarah,
Thanks for taking the time to provide a review following your recent relocation.
We are so pleased that all went well and we have passed your kind comments to the staff concerned at our Bournemouth branch.
Ian Nicholson
Director
White & Co Plc
Hillsons Road
Botley
Southampton
SO30 2DY
Mob: 0044 (0) 7712198660
Tel: 0044 (0) 1489 774944
Fax: 0044 (0) 1489 774962
Email: I.Nicholson@whiteandcompany.co.uk
Website: http://www.whiteandcompany.co.uk
France to UK sans problemes
We were moved from France to Oxfordshire by White's and the crew who moved us couldn't have been better. Having had several troublesome moves with other companies in the past we were hugely relieved and grateful for the excellent service. Huge thanks to Mike and Ben!
January 15, 2024
Reply from White & Company PLC - Bournemouth
Hi Mr & Mrs Hope-Hawkins,
Thanks for your review, we are pleased that all went well and hope that you have settled well into your new environment.
We have passed your comments to the staff at our Bournemouth branch.
Kind regards
Ian
Ian Nicholson
Director
White & Co Plc
Hillsons Road
Botley
Southampton
SO30 2DY
Mob: 0044 (0) 7712198660
Tel: 0044 (0) 1489 774944
Fax: 0044 (0) 1489 774962
Email: I.Nicholson@whiteandcompany.co.uk
Website: http://www.whiteandcompany.co.uk
Very friendly and professional staff
Very friendly and professional staff. They were very careful when moving furniture. They were also punctual.
February 8, 2024
Reply from White & Company PLC - Bournemouth
Hi Mr Sahandi,
Thanks for your positive review, your kind comments will be passed to the staff concerned at our Bournemouth branch.
Kind regards
Ian
Ian Nicholson
Director
White & Co Plc
Hillsons Road
Botley
Southampton
SO30 2DY
Mob: 0044 (0) 7712198660
Tel: 0044 (0) 1489 774944
Fax: 0044 (0) 1489 774962
Five Stars!
Excellent service from friendly and ultra helpful guys. Very good timekeeping. Would definitely recommend.
February 9, 2024
Reply from White & Company PLC - Bournemouth
Dear Mrs Payne,
Thanks for your positive review, your kind comments will be passed to the staff concerned at our Bournemouth branch.
Kind regards
Ian
Ian Nicholson
Director
White & Co Plc
Hillsons Road
Botley
Southampton
SO30 2DY
Mob: 0044 (0) 7712198660
Tel: 0044 (0) 1489 774944
Fax: 0044 (0) 1489 774962
Email: I.Nicholson@whiteandcompany.co.uk
Website: http://www.whiteandcompany.co.uk
Really friendly , experienced and efficient
Really friendly, efficient service and very professional, went above and beyond to help us
January 29, 2024
Reply from White & Company PLC - Bournemouth
Hi Tanya,
Thanks for your positive review, your kind comments will be passed to the staff concerned at our Bournemouth branch.
Kind regards
Ian
Ian Nicholson
Director
White & Co Plc
Hillsons Road
Botley
Southampton
SO30 2DY
Mob: 0044 (0) 7712198660
Tel: 0044 (0) 1489 774944
Fax: 0044 (0) 1489 774962
Email: I.Nicholson@whiteandcompany.co.uk
Website: http://www.whiteandcompany.co.uk
The team made everything run smoothly…
The team made everything run smoothly and the move was hassle-free. Thank you to the team for being so careful and considerate. Nothing was too much trouble, they anticipated things we had not thought of.
February 1, 2024
Reply from White & Company PLC - Bournemouth
Dear Angela,
Thank you for your review, we are always grateful to obtain feedback, especially when positive and your comments have been passed to our staff at our Bournemouth branch.
Kind regards
Ian
Ian Nicholson
Director
White & Co Plc
Hillsons Road
Botley
Southampton
SO30 2DY
Mob: 0044 (0) 7712198660
Tel: 0044 (0) 1489 774944
Fax: 0044 (0) 1489 774962
Email: I.Nicholson@whiteandcompany.co.uk
Website: http://www.whiteandcompany.co.uk
Move from Bournemouth to Eastleigh
Chris and Mark were excellent. They were extremely helpful and everything traveled safely. We would recommend this company for removals. They were punctual and hardworking.
January 29, 2024
Reply from White & Company PLC - Bournemouth
Hi Valerie,
Thanks for your positive review, your kind comments will be passed to the staff concerned at our Bournemouth branch.
Kind regards
Ian
Ian Nicholson
Director
White & Co Plc
Hillsons Road
Botley
Southampton
SO30 2DY
Mob: 0044 (0) 7712198660
Tel: 0044 (0) 1489 774944
Fax: 0044 (0) 1489 774962
Email: I.Nicholson@whiteandcompany.co.uk
Website: http://www.whiteandcompany.co.uk
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