After some poor initial communication the company made amends and the move went very smoothly. Helpful staff and no issues.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
After some poor initial communication the company made amends and the move went very smoothly. Helpful staff and no issues.
Company replied
Happy with our experience. Team of 4 worked hard the day before completion packing up our stuff and returned the following day to complete the process. Steve in particular was very reassuring througho... See more
Company replied
Very good experience with my removal within Bournemouth. Team arrived on time and were prepared. Did an excellent job of loading all my items. Could have benefited from some tools to help move larg... See more
Company replied
Your team arrived on time and introduced themselves. They were professional, courteous and friendly, and were very efficient in reviewing the items to move, then organizing to move them. The remova... See more
Company replied
Removals Company established 1871. Our professional service takes the stress out of moving home. Contact us today for a free survey and home moving quote.
Elliott Road, BH11 8LN, Bournemouth, England, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 91% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Hired them to move house within the same town. They turned up an hour early which is great but would have been to tp be Informed. It was raining on the day and they put some of my furniture on the wet tarmac outside the lorry waiting to be loaded. The crew were fairly polite but when i reminded them of stuff that still needed to bw put in the lorry i seemed to get attitude from them. for a more expensive service than others I would expect more.
Probably won't use again

Reply from White & Company PLC - Bournemouth
Brilliant work by the three lads, Harry, George and Rory who worked tirelessly and efficiently with great humour.
Can we have them back for the delivery in September?
Moving house after 21 years was a daunting prospect but Whites made the process as painless as possible. The movers were efficient and treated our belongings with care, noting all instructions as to what was going where. It was definitely worth having the packing service. The cost was competitive. We would definitely use Whites for any future move.
The team were so helpful and made the moving process very pleasant and far less stressful
The skills of the men in handling big heavy items in restricted spaces was most impressive. No damage,no scratches,no marks.
The whole experience from the initial booking to delivery of my household items was excellent, the collection and delivery teams were professional, polite and extremely conscientious, they took great care with my items and I was amazed at how quickly my home was in the back of and then also out of the lorry, I would highly recommend White and Company I was assigned the Bournemouth branch upon booking, a 'five star' service was provided throughout.
Crew were punctual and highly professional and efficient. Last move of 17 and by far the best we have experienced.
Fantastic packing service, friendly helpful removal guys worked quickly and efficiently, was the most pain free move I’ve ever done. Many thanks to Chris & David.
We recently used White & Company to move from Bournemouth to The Netherlands.
An Excellent services from start to finish.
Karen the administrator was invaluable throughout the planning and customs clearance process .
During the packing and removals Dave and the team were brilliant. Our house isn’t the easiest to navigate with awkward stairs and doors but nothing was problem for these absolute pro’s and they carried out their duties without fault and a smile on their faces.
The Van arrived to our new property in The Netherlands bang on time and Jason and George jumped straight out and cracked on unloading.
The unloading was swift and faultless, nothing was ever a problem and to our delight everything was unpacked without any breakages or damages.
What had the potential to be a stressful experience was actually anything but that.
It was a well oiled machine and all of the staff involved are a credit to the company.
10/10- Would definitely use again.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.