Wickey GmbH & Co. KG Reviews 

The playground came in a complete (nothing is missing). The instructions are not always completely clear. The tarpaulin has to be cut, which is not entirely ideal. Overall, we are satisfied.

I evaluate positively the speed and helpfulness in solving problems (2 items were missing and one was damaged). Thanks.

Greatest fun with Your playground. Daughter is so happy on our yard thanks to this.
And planned maternity leave will be so much better. We are spending amazing family time thanks to Wickey :o) :o)

Good quality, but little bit more difficult to assemble.

The house and its parts arrived quickly and in the expected quality. A few parts needed to be sanded, but nothing terrible. Children are enthusiastic and spend every free moment on the playground when they are at home. Thank you and we wish you many satisfied customers.

The online store was structured so that it helped to choose among the many models. The price/value ratio is good. The delivery took surprisingly long but that was because of the carrier and not the company itself ( hopefully a one time problem due to either corona or the war). Overall a good experience!

We were very satisfied with quality of product and approach of Wickey. I strongly recommended to see tutorial videos before installation.

The playground is perfectly used by both our little girl and other children. The instructions for assembling the house could be more detailed, but we managed to assemble everything and the children are extremely satisfied. We gave the playground oil glaze and it looks beautiful. Great satisfaction and thanks. Transportation by carrier was also seamless.

Fast and smooth delivery. Bought a large play, but thanks to the clear instructions, it was relatively easy to assemble. Kids are loving it and using daily!

Beautiful playground, we painted it with paint and built it into concrete. Children love to play on it! Thank you for the perfect delivery and beautiful elements. I recommend!

Kids love the playground, all ok with the product.

Great UX, quite simple. one thing - i dont know what exactly is part of the package. I loved the AR add-on.

Excellent website with lot of playground types. It was a pleasure to choose the right one together with my kids, who enjoyed it as well.

Playground perfect. We will have a lot of fun. Fast delivery.

The wood came wet. I stored it so it can dry and left it for two weeks. I've assembled the hole thing over the course of another 2 or 3 weekends. The ends of the wood was full of splinters and had to be sanded down. Two of the planks even came cracked. Holes in studs was never in center which caused some of the screw covers to a slightly overhang the stud. Basically no plank was cut in right angle so lining them nicely was impossible. The plastic sheet that should cover the front and back just under the roof came in one piece and had to be measured and cut, which was inconvenience, but did not take too long. The flat metal anchors suggested was too weak and the house is too wobbly for my liking. Go definitely for the better anchors.
After a month of finishing I've noticed the wood started to shrink and drying up eventually left 5 mm gaps between planks that were originally fitted together. I had to re-tight every screw in the house for more than one rotation because the it started to wobbling to an insane levels.
Putting the poor quality of wood aside. The instruction were clear and easy to follow. Most of the work can be done by a single person and only few steps needs another one.
Contrary to expectations the product was not ready made and if you can't wait two or more months to let the wood properly dry don't buy this. You will also need a few hours to sand down all the ends of wood.
Edit:
Wickey offered 10% refund, replacing the broken pieces and stated that the quality of the broken parts really does not meets their standards. I took the refund and added 1 star to the review for their effort. I've refused the new pieces since I don't intend to disassembly the house to replace them. They also said, that the wood was so wet from the impregnation.

All the children play grounds look amazing but, when the goods comes all the the wood is very crude and not precise. You have to measure everything and drill the holes for the screws, which takes a long time. The holes could have been at least prepared from the manufacture.
I was not very impressed from the woodworking!

We chose one bigger playground - we have three kids and it is really worth it. They like it so much. At the first sight it seemed difficult to fix it together, but when you thoroughly look at the plan, you will understand it very easy. All parts was included, nothing was missing.

Complete delivery, easy mountage, lots of fun :-)

fast delivery, perfect product, kids love it

Thanks a lot for a great Kids playground Wickey Smart Lodge 120. The delivery time corresponds to what was stated on the manufacturer's website. In a package was all needed things for a build it. All components were well made and everything fit perfectly. I can only recommend the Wickey playground after my experience.