The playground came in a complete (nothing is missing). The instructions are not always completely clear. The tarpaulin has to be cut, which is not entirely ideal. Overall, we are satisfied.
Company replied
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See what reviewers are saying
The house and its parts arrived quickly and in the expected quality. A few parts needed to be sanded, but nothing terrible. Children are enthusiastic and spend every free moment on the playground whe... See more
Company replied
The playground is perfectly used by both our little girl and other children. The instructions for assembling the house could be more detailed, but we managed to assemble everything and the children ar... See more
Company replied
The online store was structured so that it helped to choose among the many models. The price/value ratio is good. The delivery took surprisingly long but that was because of the carrier and not the co... See more
Company replied
Company details
Written by the company
Obrovský výběr hracích věží se skluzavkou a houpačkou Nejlepší kvalita, příznivé ceny a 10letá záruka Zábava začíná v e-shopu Wickey!
Contact info
Franz-Savels-Straße 69, 52538, Gangelt, Germany
- +420 (0)22 8880 343
- info@wickey.cz
- wickey.cz
4.6
Excellent
95 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Nice playgrounds and inspirations.
April 22, 2020
Unprompted review
Happy Amalie
Greta choice, great proces, beautiful themes. Well- arranged pages. I'm very satisfed
April 14, 2020
Unprompted review
Great possibility to choose product…
Great possibility to choose product from. It is adjustable to our needs and hopefully will serve both our childrens
April 7, 2020
Unprompted review
It is nice and I am so glad that I…
It is nice and I am so glad that I choose this.
March 29, 2020
Unprompted review
Great shop with easy order with BUT
Great shop with easy order, quick communication and nice goods for our kids. Thank you. - Now BUT - payment from the Czech rep., online price about 18k CZK, after payment at bank I see more than 20k! It should be told you before guys... Edit (June 2020) - Contacted by support about review, made offer to compensation, after 2 days deal done. Fair enough and read more than us, because in some conditions article, there is something about possible different prices. Thank you.
March 26, 2020
Unprompted review
Great communication
Thank you for complete and prompt reply, even during the weekend.
March 22, 2020
Unprompted review
Although the prices are for CZ market…
Although the prices are for CZ market written in CZK, the payment is them done in EUR, which makes the final price different from what is seen on the eshop. Additionaly I do not understand why the guarantee for 10 years for the wood is provided only with purchase of ground anchors, as it is the application of the fixation that makes the real difference, not the purchase as such.
March 4, 2020
Unprompted review
Reply from Wickey GmbH & Co. KG
Dear customer, thank you very much for your feedback. As we do not have a Czech bank account, the amount must unfortunately be paid in Euro, as we advertise on our webshop page. We have therefore contacted you by e-mail and are sure that we will find a solution together. Your Wickey Team
It's OK shopping.
February 18, 2020
Unprompted review
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