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Rated 5 out of 5 stars

Excellent service and response from Wifi Heroes. From our initial enquiry, Barry was booked for a couple of days later for an assessment. He spent a couple of hours at the property and gave us clear... See more

Company replied

Rated 5 out of 5 stars

Excellent service fitting and then continuing to provide support for new 3G sim card based wifi system. Now have 80-120 mb download speeds which works vs the old BT system which got 3mb and continual... See more

Company replied

Rated 5 out of 5 stars

Matt arrived on time after sending text stating his eta. He consulted with me on the simplest way to provide the best solution. Matt installed two access points in an efficient clean manner with the f... See more

Rated 5 out of 5 stars

WiFi heroes are aptly named. Living in an old house, the signal was totally unreliable, always going down and invariably just before or during a meeting. They came, surveyed and sorted. Our WiFi now... See more

Company details

  1. Computer Support and Service Company
  2. Home Automation Company

Written by the company

Struggling With Poor WiFi? Kiss Your WiFi Problems Goodbye With Our Money Back Guarantee WiFi Service. We offer fixed fee Wifi services covering both domestic and commercial customers all over the south east of England.


Contact info

4.8

Excellent

TrustScore 5 out of 5

259 reviews

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Replied to 50% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

All round good experience

All round good experience. Ash was a good engineer knew what he was doing and carried out the job efficiently and tidily. Considering getting them back to redo the rest of the house WiFi.

April 27, 2022
Unprompted review
Rated 5 out of 5 stars

I wish I'd used WiFi Heros years ago.

You know you need to upgrade your wifi network, you think you can probably manage it - with a fair bit of tinkering and a lot of cussing - but the very thought makes your teech ache.

Enter WiFi Heros. They do it in a quarter of the time, with no swearing at all - and they do it properly so you don't even have to think about it any more. When they leave you can be sure you have a secure, reliable network. Yay!

March 24, 2022
Unprompted review
Rated 5 out of 5 stars

Outstanding service from Samuel and the…

Outstanding service from Samuel and the install team. Always available when I have a question and the install was very thought through and neatly done. All 6 APs working perfectly since install 6 months later. Most of all, wifi is super quick everywhere. I have a Virginmedia connection topping at around 300Mbps and getting around 210-250Mbps everywhere by wifi. 100% recommend Wifiheros. Thank you

March 20, 2022
Unprompted review
Rated 5 out of 5 stars

Samuel Is A Star

The family home was getting a broadband speed boost from my Virgin Media supplier which required replacing and activating a new Hub router. Even contacting Samuel by mail at the very end of a busy Friday initiated a speedy, efficient and expert reply from Samuel who also asked me to phone him that evening to confirm that all was working well. This I did, and we received the clarifications we needed for me to have a stress-free weekend with the children. I recommend both him and Wi Fi Heros without hesitation- cheers!

March 15, 2022
Unprompted review
Rated 5 out of 5 stars

Unrivalled service

I've used the team at WiFi Heros several times now (summer 2021 and March 22) and and each time they have delivered an excellent service.

I initially required wifi to a garden office and outside garage that will be converted to a working space. I looked into all sorts of solutions before stumbling upon WiFi Heros. Out of the few companies I reached out to they were the most responsive, replying to my initial query immediately and assuring me that they could provide a robust connection throughout the garden and outside office. Since their installation, the Internet service to the garden and office has been the best service through the house! The other benefit is being able to sit in the garden in the warm weather and work.

As we are undergoing a full house renovation, I recently found that a better connection was also required right at the top of the house where I often work to escape builders. Again, I reached out to this team who promptly booked me in and strengthened the connection throughout the second floor so that I can now work from my bedroom without a choppy Internet connection. This has made a real and noticeable difference as owning several businesses as well as the pandemic means I am dependent on working remotely. The team have also been great at trouble shooting and ensuring that I have been happy with the service. I would recommend using this team ahead of any other offering the same service! I'm very pleased that I found them.

March 7, 2022
Unprompted review
Rated 5 out of 5 stars

I found wifi heros on-line

I found wifi heros on-line, read a few reviews and booked. They explained what they needed to do concisely and booked an installation. The engineer Stephen was great and got the job done quickly. Wifi Heros get's my recommendation

February 24, 2022
Unprompted review
Rated 5 out of 5 stars

WiFi solved

The guys were great, knew their stuff and solved both the WiFi to my garden room (70 ft from the house), and strengthened the connection in the house. No more WiFi problems, superfast connection proved by the speed test!!

February 22, 2022
Unprompted review
Rated 5 out of 5 stars

WiFi Issue - North Weald, Essex

I could not recommend this company any higher. Ash & Sam have been very clear to solve my WiFi issues. My office garden is 16m away from house and now has fantastic WiFi. Superb communication from them both. If you have internet problems - USE this company!

February 10, 2022
Unprompted review
Rated 5 out of 5 stars

Exceptional!

I have been struggling with my wifi all around my house for a while now… until i came acoss wifiheros! Wifiheros is what they are, my wifi is perfect all around my house just like they promised. Thank you so much wifiheros!

February 4, 2022
Unprompted review
Rated 5 out of 5 stars

WiFi heroes are aptly named

WiFi heroes are aptly named. Living in an old house, the signal was totally unreliable, always going down and invariably just before or during a meeting. They came, surveyed and sorted. Our WiFi now works! Any questions are dealt with extremely rapidly ,problems resolved.
Now have speedy, reliable WiFi throughout the entire house and most of the garden. Wish I had used them sooner.

January 20, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent Wi-Fi …

After having Wi-Fi issues for many year’s I called wifiheroes to help me. From the initial contact to the superb engineers that did the installation the whole process was quick, efficient and now my Wi-Fi issue are no more.
Highly recommend this company. They really are hero’s.

January 13, 2022
Unprompted review
Rated 5 out of 5 stars

Exceptional Company

I found WiFi heroes on the Internet as I needed Internet in my garden house. I initially spoke to Samuel on the phone and he went through the various options opened to me pointing out cheaper options which was brilliant. The very next day Matt came to install. What a lovely professional young man who went above and beyond. I wouldn't hesitate in recommending WiFi heroes to everyone they are 6 stars.

January 3, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service and response from start to finish. My Wifi is now how it should be through the whole house thanks to Wifiheros. Speedy response and fitting with Matt and his team making the job look easy. Thanks very much

January 3, 2022
Unprompted review
Rated 5 out of 5 stars

Rapid response & Great Wifi!

Rapid response. Charming and thorough engineer. Great communication. Massively improved wifi coverage and robust reception right through the house.
Ongoing after-care offer bringing peace of mind for me as a non-tech but heavy user!
Thoroughly recommended.

December 16, 2021
Unprompted review

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