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Rated 5 out of 5 stars

Excellent service and response from Wifi Heroes. From our initial enquiry, Barry was booked for a couple of days later for an assessment. He spent a couple of hours at the property and gave us clear... See more

Company replied

Rated 5 out of 5 stars

Excellent service fitting and then continuing to provide support for new 3G sim card based wifi system. Now have 80-120 mb download speeds which works vs the old BT system which got 3mb and continual... See more

Company replied

Rated 5 out of 5 stars

Matt arrived on time after sending text stating his eta. He consulted with me on the simplest way to provide the best solution. Matt installed two access points in an efficient clean manner with the f... See more

Rated 5 out of 5 stars

WiFi heroes are aptly named. Living in an old house, the signal was totally unreliable, always going down and invariably just before or during a meeting. They came, surveyed and sorted. Our WiFi now... See more

Company details

  1. Computer Support and Service Company
  2. Home Automation Company

Written by the company

Struggling With Poor WiFi? Kiss Your WiFi Problems Goodbye With Our Money Back Guarantee WiFi Service. We offer fixed fee Wifi services covering both domestic and commercial customers all over the south east of England.


Contact info

4.8

Excellent

TrustScore 5 out of 5

259 reviews

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Replied to 50% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Trust Pilot need to make a sixth star……

Trust Pilot need to make a sixth star… the whole team were great. Samuel prompt on the communications as was Lorelie who was very friendly even when my initial payment. Steven came and fitted and was one of the most diligent out there. Wouldn’t drill a hole without checking and explaining the plan first. Kept things really tidy. Incredible troubleshooting when we couldn’t find the right line, was cool calm collective patient and friendly throughout. A huge thanks, everything working brilliantly and the stress of poor connectivity is gone. Couldn’t recommend more highly.

March 15, 2023
Unprompted review
Rated 5 out of 5 stars

Amazing service

Amazing service. Very speedy to book the service in. I had WiFi cabling installed from my house to my garden office. It was a great price, better than other quotes, and the service of installation was brilliant. Even helped to dig in the cabling in garden areas, and answered all my questions. Quick installation and internet is now super speedy in my office. Many thanks guys!!

March 20, 2023
Unprompted review
Rated 5 out of 5 stars

We had lived with Wi-Fi issues for many…

We had lived with Wi-Fi issues for many years, and I guess had become accustomed to the frustration. However, the kids were continually moaning and this led us to WiFi Heros. Matt came round and all of our issues have now gone. He was professional and polite, worked with us to make sure we were happy with what he was doing, and delivered as promised.

February 24, 2023
Unprompted review
Rated 5 out of 5 stars

Can't recommend more highly

Steven from WiFiHeros was absolutely brilliant. Excellent customer service and professionalism. He not only installed WiFi in the garden office, but he took the time to fix our wobbly garden fence to protect the cable that ran along it. 10/10 would recommend WiFiHeros, particularly Steven. Thanks again!

February 15, 2023
Unprompted review
Rated 5 out of 5 stars

Why would you go anywhere else?

This company does what it says on the tin! Service is fast, efficient and courteous. Barry did the initial call-out and quickly identified what I needed. Steve came and fitted all the devices around the flat. He had a tough job as it turned out I needed an additional unit for complete coverage. As this had not been factored in, WiFi Heroes generously offered to foot the bill for the extra one. This is not the cheapest solution to poor WiFi coverage but it is the most effective....you really do pay for what you get and I'm absolutely delighted I chose to go with WiFi Heroes.

February 8, 2023
Unprompted review
Rated 5 out of 5 stars

Wi-Fi across our large old house sorted

Matt from WiFi Heros (supported by Kevin) did a fantastic job making sure that we now have superb Wi-Fi across the whole house. His work was very professional and he went out of his way to make sure that everything was tidy and immaculately clean. Brilliant job

January 26, 2023
Unprompted review
Rated 5 out of 5 stars

Quick, efficient & professional

Matt communicated well before arrival and understood what we required straight away. He matched wiring to decor colours and I had no Wifi drop during the process ( installation of Wifi to outdoor office). All very quick efficient and professional

January 17, 2023
Unprompted review
Rated 5 out of 5 stars

Wi-Fi Hero’s thumbs up!!!

Wifi heros is a one stop solution to all your internet needs. I had serious problems with internet coverage around my home. I tried so many products recommended by various companies, none worked.
They provided a simple device and the rest is history, hardly had any problems since. They are able to view disruptions from across the globe real time. Customer service is top notch too.
Kiss you internet problems away with Wi-Fi heros…

August 2, 2022
Unprompted review
Rated 5 out of 5 stars

Seriously amazing company and end…

Seriously amazing company and end finish was super tidy. Took 18months to solve this problem and Wifiheros nailed it within 14days. £2400 well spent and team were so knowledgeable, polite and diligent. You Truly are Wifiheros and my brother in law will be calling shortly.

January 9, 2023
Unprompted review
Rated 2 out of 5 stars

The outcome expected is not documented

The outcome expected is not documented, rather a quote for parts and labour which leaves room for confusion. I have 2 access points and a switch which are delivering a much improved WiFI service however I also have 4 cables with Ethernet plugs sticking out of the wall when I expected Ethernet wall sockets. They tried to charge me more than expected because the surveyor quoted parts that would not deliver the outcome expected. So for £1800 I am not happy aesthetically with what I have but do have improved WiFI and connections to the Sky boxes. This could have been achieved at a much lower cost and I regret this decision.

January 3, 2023
Unprompted review
Rated 5 out of 5 stars

Great Service

Great Service. Suggestions to stabilise Wi-Fi worked very well and installation team did a thorough job. Clever solutions and toddy cables- good job by Oneil and the crew.

December 22, 2022
Unprompted review
Rated 5 out of 5 stars

WiFi Heros solved our WiFi issues…

WiFi Heros solved our WiFi issues immediately. They understood our needs and created the perfect solution. The team is very professional from the initial phone call to the onsite team! I would highly recommend WiFi Heros to anyone with internet/WiFi issues

December 7, 2022
Unprompted review
Rated 5 out of 5 stars

All fixed🎉🎉

Had a great engineer Tony come at very short notice and did a very thorough job sorting out all our Wifi and sky problems.
He was polite, friendly and very knowledgeable. Would definitely recommend.

November 21, 2022
Unprompted review
Rated 5 out of 5 stars

Satisfied client in KT35AX

Matt arrived on time and did an excellent job hiding wiring and delivering a perfect solution. Matt also cleared up very well and you would not know any drilling had taken place .

November 18, 2022
Unprompted review
Rated 5 out of 5 stars

I’ve been having issues for a long time…

I’ve been having issues for a long time and spent a lot of money on WiFi extenders but to no avail. I read the amazing reviews and felt very comfortable using these guys. Ash came over and was absolutely superb in talking us through what he was going to to and now we have super fast WiFi. I’m over the moon

November 16, 2022
Unprompted review

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