We chose George after seeing beautiful tables on line and paid £2200 upfront beginning of November 2024, being assured our table would arrive for Christmas. The samples we were promised never arrive... See more
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Review summary
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Hi I contacted this company and spoke to George he came across as credible and pleasant during discussions he assured me that he would keep me updated on the progress of my table with pictures at manu... See more
I only wish I had looked at more reviews on George Moor?Wilbraham Wood Design prior to handing over £3000.00 for a specially made “ River” table. When I placed my order with George I was assured... See more
2.5
Poor
62 reviews
Replied to 6% of negative reviews
Typically replies within 1 week
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An absolute nightmare is the only way I…
An absolute nightmare is the only way I can describe my experience with this company and would strongly warn anyone else to avoid ordering anything bespoke.
Said time scale not adhered to.
Extremely poor communication.
Full of false promises and a compulsive liar.
Getting our money back which was the company’s suggestion has been problematic to say the least.
Do yourself a favour and stay away.
December 14, 2024
Unprompted review
Reply from Wilbrahamwooddesign
Unfortunately we had delays on this project due to moving premises. One major problem we had was that this client seemed to think their product was all we were working on and despite getting pictures showing the progress decided to pull the plug leaving us majorly out of pocket. If working on a project I sometimes don’t hear my phone due to the machine noise and wearing PPE, however I was getting 4 or 5 missed calls a day and messages even having sent picture updates the day before! Despite all of this they were clearly not happy so we gave them a full refund not deducting anything for material or time wasted. Not sure what more we could have done on this one
Extremely happy with a beautiful table
At first we were a little apprehensive being a newly formed company but we are very happy we chose George to make our table. It is now in our kitchen and looks fabulous. The quality is very good and it is made from a lovely thick piece of walnut. I would recommend these guys and wish them all the best for a long and successful future.
November 24, 2024
Unprompted review
Reply from Wilbrahamwooddesign
Thank you Cassie, hope you enjoy your table for many years to come :)
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