Wildcat Sport Reviews 

153
TrustScore 4 out of 5

3.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I ordered and paid for some suspension forks (Suntour raison XC LO-R TS 27.5" order number WCS 7052. They did not arrive. The carrier spent time checking and assured me they were never handed to... See more

Rated 5 out of 5 stars

Fantastic bike, just as described looks and drives fantastic. So glad we have choose this bike and the company Wildcat Sport has been great. I had a question and send a chat, they replied quickly and... See more

Rated 4 out of 5 stars

Suntour top cap, replacement part arrived fast which was good but £7.50 for delivery of such a small piece of aluminium was astronomical! However it was the right part on the bike at the right time so... See more

Rated 5 out of 5 stars

Been using this company for 2 years now any problem has been dealt professionally, 10/10 for customer service. Always ready to help no the time 10 at night and still got reply from chat

Company details

  1. Bicycle Store

Written by the company

An Online Bike Shop providing a large range of mountain bikes for all ages, tools, accessories and high-quality sports equipment.


Contact info

3.8

Great

TrustScore 4 out of 5

153 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.8

All reviews

(153)

2 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Suntour top cap replacement.

Suntour top cap, replacement part arrived fast which was good but £7.50 for delivery of such a small piece of aluminium was astronomical! However it was the right part on the bike at the right time so all good!

June 22, 2023
Rated 3 out of 5 stars

Not good at all

My bike was Rubbish what did they do to it throw it together for the price I paid there were parts missing hub cap on one of the wheels wires sticking out of the deraileurs Allen key Boults not tightening up on my purchased the wildcat 21 gear mountain bike I am not purchasing any item from you again

June 21, 2023
Rated 1 out of 5 stars

Don’t recommend if you need to return

Said they would fit got them it fitted on bottom not too message them said I used them and don’t fit sent them back they got delivered then they said we won’t refund then no communication so gone through bank

June 8, 2023
Rated 5 out of 5 stars

10/10

Great service, great customer support, went the extra mile to make a customer happy. 10/10 would use again, thanks

June 19, 2023
Unprompted review
Rated 3 out of 5 stars

Badly labeled products meant I ended up with wrong sized part

Badly labeled products meant I ended up with one wrong sized part. (SR Suntour preloader tool)
There's zero description - aside from the titles.
Photo was no more help - it looked like it was a double-headed tool. It wasn't.
I bought three linked products. The two correct items measured 32mm. Surely quality control/pickers must look at this sort of error and question it? Surely not in this case.

Otherwise, delivery was fast. And it should be for £7.50.

May 11, 2023
Rated 5 out of 5 stars

Bike part support

Found this place online after a small part of my bike suspension went missing. Quick to respond via webchat and helped me to identify and order the correct part. Very happy with the experience.

April 19, 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look