Wildcat Sport Reviews 

153
TrustScore 4 out of 5

3.8

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Rated 1 out of 5 stars

I ordered and paid for some suspension forks (Suntour raison XC LO-R TS 27.5" order number WCS 7052. They did not arrive. The carrier spent time checking and assured me they were never handed to... See more

Rated 5 out of 5 stars

Fantastic bike, just as described looks and drives fantastic. So glad we have choose this bike and the company Wildcat Sport has been great. I had a question and send a chat, they replied quickly and... See more

Rated 4 out of 5 stars

Suntour top cap, replacement part arrived fast which was good but £7.50 for delivery of such a small piece of aluminium was astronomical! However it was the right part on the bike at the right time so... See more

Rated 5 out of 5 stars

Been using this company for 2 years now any problem has been dealt professionally, 10/10 for customer service. Always ready to help no the time 10 at night and still got reply from chat

Company details

  1. Bicycle Store

Written by the company

An Online Bike Shop providing a large range of mountain bikes for all ages, tools, accessories and high-quality sports equipment.


Contact info

3.8

Great

TrustScore 4 out of 5

153 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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3.8

All reviews

(153)

2 reviews in the last 12 months

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Rated 5 out of 5 stars

Nice easy process

I found the whole process easy to follow and I am not that great with it stuff I brought a seconds bike for my son and it is fantastic yet to find a mark on it beautiful workmanship

November 25, 2022
Unprompted review
Wildcat Sport logo

Reply from Wildcat Sport

Many thanks for your kind review

Rated 5 out of 5 stars

Great products

Great product, delivered quickly and with very good communication.

January 4, 2023
Unprompted review
Wildcat Sport logo

Reply from Wildcat Sport

Many thanks for your kind review

Rated 5 out of 5 stars

Great

Great. Easy and great quality

February 1, 2023
Unprompted review
Wildcat Sport logo

Reply from Wildcat Sport

Many thanks for your kind review

Rated 5 out of 5 stars

Great!

Great!! Customer service and products second to none

January 19, 2023
Unprompted review
Wildcat Sport logo

Reply from Wildcat Sport

Many thanks for your kind review

Rated 1 out of 5 stars

Terrible product

Hi,

No and the reason for that is me mother got rid of the box it came in and didn’t think I could send it back that’s why I took it to a local bike shop. I wish I never did that either it was a waste of money and I’ve been conned because he only replaced a piece that was missing and I got charged £40 and he didn’t even do a full service check on it because the wheel are still buckled and now I have to take it to Halfords for them to sort out properly and that’s going to cost me even more money which I should of never had to pay. It was a brand new bike and all I’ve had is trouble that’s why I rated it the lowest because I’ve never experienced anything like this before when I’ve bought a new bike.

Thanks claire

January 13, 2023
Unprompted review
Wildcat Sport logo

Reply from Wildcat Sport

Hi Claire, we understand you are upset. But you never contacted us to fix your problem. You threw away the package and thought that we don't exchange without the package. However we send new packages to our customers for returns.

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