Wilfords London Reviews 12

TrustScore 4.5 out of 5

4.4

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Company details

  1. Real Estate Agency
  2. Property Management Company

Information provided by various external sources

Wilfords London is an independent estate agency based in the heart of Kensington. We sell and rent Central & West London’s finest properties, offering you a bespoke service and outstanding results.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

12 reviews

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1-star

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Rated 5 out of 5 stars

Knowledgeable and sensible

We had a very good conversation with Phil about our property and the state of the market in the surrounding area. We found him highly knowledgeable and very sensible - quite a change from the hard sell of some less well-established agents. A very positive experience, and thank you for your time.

March 12, 2025
Unprompted review
Rated 5 out of 5 stars

Professional and efficient

Wilfords have been professional throughout the process. Their communication was swift, and they assisted at every step of the property purchase. Would highly recommend.

September 20, 2024
Unprompted review
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Reply from Wilfords London

Thank you Roy. Wishing you many years of happiness in your new home

Rated 5 out of 5 stars

Brilliant Estate Agent and Team

Brilliant Estate Agent and Team
Geoff, Philip, Edward and the whole team were fabulous. Friendly, knowledgeable. With a good understanding of the business they are in. Very accommodating, experienced, skilled in their business and just very nice people. And nothing was too much for them. I could not have done better anywhere else. It was a great experience and I loved working with the team. And the team understood the issues with my very scared rescue cat and were great in accommodating him. And Edward especially made sure! Edward was great with the viewings and supported and assisted me all the way. He was super with the people coming to view as well as assisting me with any queries I had. He is very caring and a genuinely nice person. He was always there when I needed him for questions or assistance. Nothing was too much for him. Not only is he brilliant at his job, but he is sensitive to any situation and stays very calm which helps a lot. Edward is an asset to Wilfords as is the Team.

May 22, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent estate agent!

I've encountered many estate agents, but Phil Agius truly stands out. From our initial conversation regarding my flat's valuation, I immediately sensed that Phil was not your typical 'suited and booted' agent.

His recommendations for enhancing my property were insightful. However, it's more than just his expertise that impressed me. Phil demonstrates a profound understanding of his profession and, more importantly, of people. He approaches his clients not merely as business opportunities but as friends. It became evident to me that for Phil, property dealings aren't just about monetary transactions. There's genuine warmth and humanity in his approach.

I hold trust and sincere relationships in high regard. With Phil, I felt both. He perfectly blends professionalism with genuine concern and understanding. I'd confidently recommend Phil Agius to anyone. With him, you'll not only find an adept estate agent but also a compassionate individual who genuinely cares.

October 26, 2023
Unprompted review
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Reply from Wilfords London

Thank you very much for taking the time to write such a thoughtful review. We are very lucky to have Philip as a member of our team and thank you for entrusting us with your business.

Rated 5 out of 5 stars

Super experience with Wilfords…

We had a super experience with Wilfords when selling our family home. The team were experienced and brought great candidates for viewings. Their communication was excellent too.

August 1, 2023
Unprompted review
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Reply from Wilfords London

Thanks Anastasia. Wishing you and your family many years of happiness in your new home 🏡

Rated 5 out of 5 stars

I’ve worked with Wilfords for almost a…

I’ve worked with Wilfords for almost a decade. They consistently achieve higher rentals with better tenants & the highest prices on my sales properties. The biggest difference with Wilfords over ‘leading brands’ is that when a tenancy or sale hits a bump in the road (if there weren’t any bumps estate agency’s wouldn’t exist!) they communicate. Geoff (Wilford) Simon & their team are always at the end of their phones or call you back the same day. Not what you get from a more traditional agency on a Thursday or Friday evening! I’ve recently transacted with them on the purchase of 47 Pembridge villas where I was the buyer and the experience was great also. I was treated fairly, with honesty and once again great communication. Top agency, top people & growing brand. Well done you guys & girls, Christian

June 5, 2023
Unprompted review
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Reply from Wilfords London

Thank you for your kind words and continued loyalty, it's very much appreciated.

Rated 5 out of 5 stars

If we could give more than 5 stars we would!

If we could give more than 5 stars we would! Geoff and George are everything you could want in an estate agent - genuine, knowledgeable, friendly, helpful and keep you in the loop at every stage. They sold our flat quickly for a great price - what more could you ask for. They advised us on our onward purchase and reassured us at stressful moments. Experienced, balanced and open, we always felt in safe hands. We couldn't recommend more - don't even bother looking at any other agents!

October 9, 2023
Unprompted review
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Reply from Wilfords London

Thank you Nick. It was a pleasure representing you with your sale. Wishing you lots of happiness in your new home 🏡

Rated 5 out of 5 stars

Great experiance

Wilfords Wandsworth have been a pleasure to work with in finding a suitable tenant and in such a quick turnaround.

George was incredibly diligent and communicative during the whole process, offering great insights on the rental market and advice on next steps. Liam has been extremely helpful in managing the property and always reachable when needed.

Great experience working with them.

September 21, 2023
Unprompted review
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Reply from Wilfords London

Jason, thanks for taking the time to post this positive review. It's very much appreciated.

Rated 1 out of 5 stars

They accepted my offer and took a…

They accepted my offer and took a holding deposit for me - only to wait until 1 week before I had to move in - to tell me the landlord had actaull found someone else and they would be refundingmy deposit - LEAVING ME WITH NO WHERE TO LIVE IN 6 DAYS.

June 23, 2023
Unprompted review
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Reply from Wilfords London

Dear Aiden
We are truly sorry you had a poor experience.
In this case the landlords circumstances changed and instructed us to refund the £853.84 (one weeks holding deposit) which we communicated to you and sent immediately.

Unfortunately, we had nothing else suitable to show you.

We pride ourselves on our service levels, however are sometimes frustratingly beholden to our landlords decisions, they are our client and we take their instructions.

I hope you are now happily settled in a new home.

Rated 5 out of 5 stars

Professional and personalised service

I have made a choice to both sell and purchase my next home with Wilfords. After (some disgraceful) experience with estate agents in the London area, I can say that Wilfords provided a personalised, efficient, polite and five-stars service through the duration of the process. They have skilfully provided advice and on-hands support when needed in a complex chain transaction. I would recommend to anyone who values top class personalised service.

August 19, 2017
Unprompted review
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Reply from Wilfords London

Thank you for the review Marianna, I hope you are enjoying your home in Holland Park

Rated 5 out of 5 stars

Fantastic service

Fantastic service. Great guys. Smooth and professional transaction.

August 17, 2017
Unprompted review
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Reply from Wilfords London

Thank you Tom

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