Ease of getting appointment. Lovely shop, helpful welcoming staff. Eye test - New practitioner Laura Steele. Very nice, pleasant young woman. went through eye test procedure, explained each st... See more
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Established family run optometrists and jewellers delivering first-class eye care and customer service tailored to our clients needs. Over 60 years experience we are a leading independent vision care specialist, dedicated to delivering the highest standards of eye care and eyewear to all our patients, using advanced technology, in a friendly and a professional environment Family focused- from our staff to our customers we want everyone who comes into our practices to feel welcomed and looked after.
Contact info
3 college way, g82 1lq, dumbarton, United Kingdom
- 01389762112
- sianwilkie@wilkierider.co.uk
- wilkierider.co.uk
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Professional informative experience…
Professional informative experience delivered in a friendly client focussed manner.
Friendly reliable staff from start to…
Friendly reliable staff from start to finish
Very positive Experience
A thorough eye test was undertaken with Willis Wilkie
Made to feel extremely welcome
Made to feel extremely welcome. Having always used Specsavers in the past I was truly impressed with the experience today. Very professional and down to earth optometrist who thoroughly explained everything.
Thank you Willis I really appreciate your expertise and customer service.
Couldn’t fault it,optician & staff were very good
Staff very helpfull.Optician excellent.
Excellent eye check up experience
Going to get an eye check up instead of being a bit if an ordeal, jack the optician makes u feel at ease,never rushes u and has great patience.
Very thorough examination
Very thorough examination
Very pleasant optician
Thank you
The appointment was with a lovely girl…
The appointment was with a lovely girl that I have never had who had some chat and explained everything well for me as we went through the test. Faultless! Also no hard sell on new glasses given prescription hasn't changed dramatically and not a desperate need for them - also I explained I will be getting elsewhere as in the past.
I’ve been using Wilkie’s for a number…
I’ve been using Wilkie’s for a number of years now & have always had a good experience with both my Eyecare & staff who are always attentive, friendly & professional.
Excellent care and thorough assessment giving reassurance and confidence. Great specs as well.
I have been on medication that has known side effects to vision. Catherine Aldridge - has monitored this over the last 2 years, this has been reassuring. I was also assessed to have early signs of macular degeneration by a previous optician. Catherine was able to assess and explain it is not a sign of macular degeneration, but in layman’s terms a bit of a wrinkle - Catherine took time to explain this and show me on the scan. Keeping track of this is also very reassuring as my mother suffered macular degeneration. That’s why I travel nearly an hour from Glasgow for my eye tests -
Well run business,
Nice shop, well laid out, Friendly and helpful staff.
Fantastic Service!
Been a lifelong customer. Although it's more of a friendship now! Staff are all great and more than happy to help with any requests. And all optometrists are friendly, professional and very thorough. I wouldn't go anywhere else!
Felt so relaxed and went above and…
Felt so relaxed and went above and beyond to help me
Family run business with excellent staff & service
I have attended for many years and over the years the same consistent care and service has been offered.
Easy eye care
Everything explained very clearly and options for potential changes to my contact lens explained. I would have no hesitation in recommending them. I have seen several different opticians over the decades as a customer, and the service from all has been excellent. You can make an appointment to see a specific optician if you wish.
Great Service
I made an appointment as I felt there were some issues with my eyes in relation to developing cataracts. The optician was very nice and listened very carefully to my description of the problem and noted everything. She then then fully explained the situation and reassured me. She carried out further tests to rule out anything more sinister and that was reassuring too. Finally she explained all the options and after a discussion where I did not feel rushed and could talk through the issues, the appropriate advice was given and referrals made. I always find that I get great service and am never rushed. It might be cheaper occasionally at some of the chains but I'd far rather go local and you probably also get what you pay for. My eyes are too important to skimp on.
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